Wise outage history

We're aware of a technical issue affecting our platform. As a result, some customers will see receive an error message when setting up a payment or using their Wise card. Our team is already working on a fix. This issue also impacts Wise Platform customers.

This incident has been resolved.

We are aware of an issue and are currently investigating.

Some customers experienced issues signing up for a new Wise account on our website and mobile app. The issue has now been resolved and sign-up is working as normal.

We're aware of an issue that's affecting customers sending AED. As a result, some payments may be delayed. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

We have identified the root cause and are working on a solution. Customers will continue to see delays impacting pending transfers. We will update you next at 16:00 CET on September 2 the latest.

We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 16:00 CET on September 3 the latest.

We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 16:00 CET on September 4 the latest.

We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 7 the latest.

We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 8 the latest.

Some incoming payments to Wise are taking longer than usual to appear in our systems. Payments already sent are safe and don’t need to be resent, but related transfers may be delayed. We’re working to fix this as soon as possible.

This incident has been resolved.

We are aware of an issue and are currently investigating.

This incident has been resolved.

We are aware of an issue and are currently investigating.

This incident has been resolved.

Payments are currently taking longer than usual, impacting Wise customers and Wise Platform partners. We are monitoring the situation and working towards a fix.

This incident has been resolved.

Euro payments are currently taking longer than usual and we are monitoring the situation closely.

We are continuing to work on a fix for this issue.

This incident has now been resolved

We're aware of an issue that's affecting customers. As a result, some customers may not be able to see their card transactions in the app, see or update their spending limits and access their card controls in the app or the website. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

The issue has been identified and a fix is being implemented.

This incident has been resolved now.

We are currently investigating an issue affecting customers in Brazil attempting to add their Wise cards to Apple Pay via the Wise app. Our partners and our team are working to resolve the issue as swiftly as possible. In the meantime, customers can still add their card manually by entering the card details directly into the Apple Wallet app.

We are continuing to investigate this issue.

This incident has been resolved.

We're aware of an issue with transfers that's affecting customers and Wise Platform partners. Our team is investigating the situation.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

We are continuing to investigate this issue.

We are currently experiencing a technical issue. As a result, users may experience issues when sending or receiving transfers, or using their debit card. This also affects Wise Platform partners. Our team is working on a fix, and we will continue to provide status updates here.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating an issue.

We are experiencing degraded performance affecting our transfer processing engine and balance synchronization. Users may see delays in transaction times and real-time account updates. Our team is working on a fix, and we will continue to provide status updates here.

Performance has been restored. Transfers and account balances are now processing normally.

We're aware of an issue that's affecting customers. As a result, some customers are experiencing delays when adding money to their Wise accounts or when they move money between balances in their Wise account. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

Our team has implemented a fix and are monitoring the results. During that time, some customers may still experience delays when adding money to their Wise accounts or when they move money between balances in their Wise account. We appreciate your patience while our team works to resolve this.

This incident has been resolved.

We are currently investigating an issue that has caused a delays in transfers where payouts are delayed. This also impacts our Wise Platform customers too. Our teams are working on a fix.

Our team has deployed a fix and transfer payouts are being processed again. There may still be some minor delays as we continue to clear the backlog.

A fix has been implemented, affected transfers and payouts are almost back to normal.

This incident has been resolved.

We have identified an issue that is preventing customers in Malaysia from adding their Mastercard cards to Apple Pay. Our team is working on a fix, and we will continue to provide status updates here.

Our teams continue to work on a fix for this issue. We will continue to provide status updates here.

We have identified that this issue is related to a third-party provider. We are in direct contact with them to resolve the matter. Our team is working on a fix, and we will continue to provide status updates here.

This issue has been resolved and Apple Pay services for Mastercard users in Malaysia are now fully restored.

We are currently recovering from an issue across all platforms (iOS, Android, and web) that has been preventing customers from adding, moving, or sending money. This also impacts our Wise Platform customers too.

We are continuing to monitor for any further issues.

The incident has been resolved.

We are currently experiencing an issue that is impacting the speed of some transfers globally. As a result, these transfers may take longer than usual. Our team is working to fix this as soon as possible.

This incident has been resolved.

We are currently experiencing an issue which affects all card, GooglePay and Apple Pay payments to Wise accounts. Our team is working to fix this as soon as possible.

This incident has been resolved.

We have identified an error in Sandbox impacting transfer flows for Sandbox users. A fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.