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    Workable outage history

    52 recorded Workable incidents since September 2022, with official updates, affected components, duration and resolution information.

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    E-signature service disruption

    Started October 21, 2026 at 3:08 PM UTC · 1h 16m

    OutageMajor incident
    Affected components
    E-signatures
    1. October 21, 2026 at 3:08 PM UTCinvestigating

      Our e-signature provider is undergoing an emergency scheduled maintenance. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. Updates will be shared as they become available here: https://status.hellosign.com/incidents/r2d5pw74grzl

    2. October 21, 2026 at 4:24 PM UTCresolved

      This incident has been resolved.

    Email delivery issues for Microsoft users

    Started September 4, 2026 at 11:38 AM UTC · 57m

    IssuesMinor incident
    Affected components
    Login & signup
    1. September 4, 2026 at 11:38 AM UTCinvestigating

      We've identified that customers using Microsoft 365/Outlook may experience delays in receiving notifications, password reset emails, one-time login passcode emails from Workable, and other emails. This is caused by delivery delays on Microsoft's side. We will update this page as we have more information.

    2. September 4, 2026 at 12:35 PM UTCresolved

      Email delivery to Microsoft 365/Outlook recipients has resumed. We do not have full visibility into the external delivery path, so we cannot confirm the issue is completely resolved. Some residual delays may still occur while this clears. We will continue monitoring and update this page if disruption returns

    Delays in resume uploading

    Started April 23, 2026 at 1:37 PM UTC · 1h 32m

    IssuesMinor incident
    Affected components
    Resume parsing
    1. April 23, 2026 at 1:37 PM UTCinvestigating

      Candidates' CV/resume details may not be automatically populated to their profile after upload. Our team is aware and investigating. We'll post updates here as they become available.

    2. April 23, 2026 at 3:09 PM UTCresolved

      This incident has been resolved.

    Delays in resume uploading

    Started April 21, 2026 at 7:08 AM UTC · 2h 54m

    IssuesMinor incident
    Affected components
    Resume parsing
    1. April 21, 2026 at 7:08 AM UTCinvestigating

      Candidates' CV/resume details may not be automatically populated to their profile after upload. Our team is aware and investigating. We'll post updates here as they become available.

    2. April 21, 2026 at 10:01 AM UTCresolved

      This incident has been resolved.

    Issue with timeouts and slowness

    Started March 16, 2026 at 4:19 PM UTC · 14h 29m

    IssuesMinor incident
    Affected components
    Newjobs.grCareer pages & Αpplication formsWorkable TextingResume parsingWorkable AssessmentsRecruiting and applicant trackingLogin & signupE-signaturesWorkable Video InterviewsReportsBranded Job BoardsFree Tools for ManagersBI Data LinkOnboardingSourcing with Search with AIEmail & calendarTime trackingReferralsTime-offPerformance reviewsEmployee ManagementWorkable AI features
    1. March 16, 2026 at 4:19 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. March 16, 2026 at 4:34 PM UTCinvestigating

      The issue appears to be resolved and all pages are loading normally. We apologize for the disruption.

    3. March 17, 2026 at 6:48 AM UTCresolved

      This incident has been resolved.

    E-signature service disruption

    Started February 13, 2026 at 9:08 AM UTC · 4h 24m

    IssuesMinor incident
    Affected components
    E-signatures
    1. February 13, 2026 at 9:08 AM UTCinvestigating

      We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/xnjqnwnqycmm

    2. February 13, 2026 at 1:32 PM UTCresolved

      This incident has been resolved.

    Delayed refresh for BI Data Link and professional services reports

    Started February 5, 2026 at 10:22 AM UTC · 4d 3h

    IssuesMinor incident
    Affected components
    BI Data Link
    1. February 5, 2026 at 10:22 AM UTCidentified

      Data in custom reports provided by our professional services and the BI Data Link reports may be outdated due to an issue with the most recent refresh. We are working on refreshing it today.

    2. February 6, 2026 at 10:24 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. February 9, 2026 at 1:46 PM UTCresolved

      This incident has been resolved.

    Offer letter signatures not working as expected

    Started January 2, 2026 at 9:10 PM UTC · 3h 4m

    OutageMajor incident
    Affected components
    E-signatures
    1. January 2, 2026 at 9:10 PM UTCinvestigating

      We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/

    2. January 3, 2026 at 12:15 AM UTCresolved

      This incident has been resolved.

    Application availability issues

    Started December 5, 2025 at 9:01 AM UTC · 33m

    OutageCritical incident
    Affected components
    Newjobs.grCareer pages & Αpplication formsWorkable TextingResume parsingWorkable AssessmentsRecruiting and applicant trackingLogin & signupE-signaturesWorkable Video InterviewsReportsBranded Job BoardsFree Tools for ManagersBI Data LinkOnboardingSourcing with Search with AIEmail & calendarTime trackingReferralsTime-offPerformance reviewsEmployee ManagementWorkable AI features
    1. December 5, 2025 at 9:01 AM UTCinvestigating

      Our service provider, Cloudflare, is experiencing network performance issues that are impacting Workable customers. They are aware of the issue and are actively working on a fix.

    2. December 5, 2025 at 9:17 AM UTCmonitoring

      Workable is accessible again and we are monitoring.

    3. December 5, 2025 at 9:34 AM UTCresolved

      This incident has been resolved.

    Reports experiencing delays

    Started October 20, 2025 at 10:53 AM UTC · 1d 0h

    IssuesMinor incident
    Affected components
    ReportsBI Data Link
    1. October 20, 2025 at 10:53 AM UTCinvestigating

      Our built-in and BI Data Link reports are experiencing delays due to ongoing issues with our third-party provider. Our team is closely monitoring the situation to restore the syncing process as soon as possible.

    2. October 20, 2025 at 11:13 AM UTCmonitoring

      Reporting refresh flows are gradually recovering, and we are monitoring the results.

    3. October 21, 2025 at 11:30 AM UTCresolved

      This incident has been resolved.

    Calendar sync and meeting link issues

    Started October 16, 2025 at 1:54 PM UTC · 3h 50m

    OutageMajor incident
    Affected components
    Email & calendar
    1. October 16, 2025 at 1:54 PM UTCinvestigating

      Users may experience issues with calendar integrations not syncing correctly to their calendars or with Google Meet and Microsoft Teams not generating meeting links. We are investigating.

    2. October 16, 2025 at 3:28 PM UTCmonitoring

      A fix has been implemented, and all delayed events will be processed shortly. We apologize for the disruption.

    3. October 16, 2025 at 5:44 PM UTCresolved

      This incident has been resolved.

    E-signature service disruption

    Started October 1, 2025 at 2:51 PM UTC · 9h 47m

    IssuesMinor incident
    Affected components
    E-signatures
    1. October 1, 2025 at 2:51 PM UTCinvestigating

      We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/8g4fhlrn5t0r

    2. October 1, 2025 at 6:30 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. October 2, 2025 at 12:38 AM UTCresolved

      This incident has been resolved.

    Workable is down

    Started September 29, 2025 at 9:21 AM UTC · 8m

    OutageCritical incident
    Affected components
    Newjobs.grCareer pages & Αpplication formsWorkable TextingResume parsingWorkable AssessmentsRecruiting and applicant trackingLogin & signupE-signaturesWorkable Video InterviewsReportsBranded Job BoardsFree Tools for ManagersBI Data LinkOnboardingSourcing with Search with AIEmail & calendarTime trackingReferralsTime-offPerformance reviewsEmployee ManagementWorkable AI features
    1. September 29, 2025 at 9:21 AM UTCinvestigating

      We are currently investigating this issue.

    2. September 29, 2025 at 9:29 AM UTCresolved

      This incident has been resolved - apologies for the disruption!

    E-Signature service disruption

    Started August 4, 2025 at 12:19 PM UTC · 2h 23m

    OutageCritical incident
    Affected components
    E-signatures
    1. August 4, 2025 at 12:19 PM UTCidentified

      We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including Offer Letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/hlf6fghp1h8b

    2. August 4, 2025 at 2:42 PM UTCresolved

      This incident has been resolved.

    Duplicate candidate entries in job stages

    Started July 31, 2025 at 3:02 PM UTC · 1h 47m

    IssuesMinor incident
    Affected components
    Recruiting and applicant tracking
    1. July 31, 2025 at 3:02 PM UTCinvestigating

      We’re currently investigating an issue where some candidates are appearing multiple times within the same job or stage. Additionally, certain disqualified candidates are incorrectly appearing in the qualified stages.

    2. July 31, 2025 at 3:53 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. July 31, 2025 at 4:49 PM UTCresolved

      This incident has been resolved.

    Issues with CV/Resume upload and bulk actions

    Started July 29, 2025 at 9:14 AM UTC · 31m

    IssuesMinor incident
    Affected components
    Resume parsingEmail & calendar
    1. July 29, 2025 at 9:14 AM UTCinvestigating

      We are currently investigating an issue that causes delays or prevents CV/Resumes from being uploaded.

    2. July 29, 2025 at 9:37 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. July 29, 2025 at 9:44 AM UTCresolved

      This incident has been resolved.

    Workable texting may be unavailable

    Started July 29, 2025 at 8:37 AM UTC · 45m

    IssuesMinor incident
    Affected components
    Workable Texting
    1. July 29, 2025 at 8:37 AM UTCinvestigating

      We are currently experiencing an issue with our texting provider, which may result in SMS messages not being sent or received as expected.

    2. July 29, 2025 at 9:22 AM UTCresolved

      This incident has been resolved.

    Offer Letter E-signatures not working as expected

    Started July 2, 2025 at 7:46 PM UTC · 20m

    OutageMajor incident
    Affected components
    E-signatures
    1. July 2, 2025 at 7:46 PM UTCmonitoring

      We have identified that DropBox Sign is currently experiencing outages across their product suite. They are working to resolve the issue as quickly as possible on their end. You can also find updates on their status page: https://status.hellosign.com/

    2. July 2, 2025 at 8:06 PM UTCresolved

      This incident has been resolved.

    Issue with timeouts and slowness

    Started June 25, 2025 at 2:15 PM UTC · 24m

    OutageMajor incident
    Affected components
    Newjobs.grCareer pages & Αpplication formsWorkable TextingResume parsingWorkable AssessmentsRecruiting and applicant trackingLogin & signupE-signaturesWorkable Video InterviewsReportsBranded Job BoardsFree Tools for ManagersOnboardingSourcing with Search with AIEmail & calendarTime trackingReferralsTime-offPerformance reviewsEmployee ManagementWorkable AI features
    1. June 25, 2025 at 2:15 PM UTCinvestigating

      We are currently investigating this issue.

    2. June 25, 2025 at 2:28 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. June 25, 2025 at 2:38 PM UTCresolved

      This incident has been resolved.

    Custom Domain Career Page Not Loading Due to Cloudflare Status Issues

    Started June 12, 2025 at 7:30 PM UTC · 10h 53m

    OutageMajor incident
    Affected components
    Career pages & Αpplication forms
    1. June 12, 2025 at 7:30 PM UTCmonitoring

      Due to a CloudFlare status issue custom domain careers pages have been affected and are not able to load.

    2. June 13, 2025 at 6:24 AM UTCresolved

      This incident has been resolved.