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50 recorded Workable incidents since September 2022, with official updates, affected components, duration and resolution information.
Candidates' CV/resume details may not be automatically populated to their profile after upload. Our team is aware and investigating. We'll post updates here as they become available.
This incident has been resolved.
Candidates' CV/resume details may not be automatically populated to their profile after upload. Our team is aware and investigating. We'll post updates here as they become available.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
The issue appears to be resolved and all pages are loading normally. We apologize for the disruption.
This incident has been resolved.
We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/xnjqnwnqycmm
This incident has been resolved.
Data in custom reports provided by our professional services and the BI Data Link reports may be outdated due to an issue with the most recent refresh. We are working on refreshing it today.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/
This incident has been resolved.
Our service provider, Cloudflare, is experiencing network performance issues that are impacting Workable customers. They are aware of the issue and are actively working on a fix.
Workable is accessible again and we are monitoring.
This incident has been resolved.
Our built-in and BI Data Link reports are experiencing delays due to ongoing issues with our third-party provider. Our team is closely monitoring the situation to restore the syncing process as soon as possible.
Reporting refresh flows are gradually recovering, and we are monitoring the results.
This incident has been resolved.
Users may experience issues with calendar integrations not syncing correctly to their calendars or with Google Meet and Microsoft Teams not generating meeting links. We are investigating.
A fix has been implemented, and all delayed events will be processed shortly. We apologize for the disruption.
This incident has been resolved.
We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/8g4fhlrn5t0r
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved - apologies for the disruption!
We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including Offer Letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/hlf6fghp1h8b
This incident has been resolved.
We’re currently investigating an issue where some candidates are appearing multiple times within the same job or stage. Additionally, certain disqualified candidates are incorrectly appearing in the qualified stages.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating an issue that causes delays or prevents CV/Resumes from being uploaded.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing an issue with our texting provider, which may result in SMS messages not being sent or received as expected.
This incident has been resolved.
We have identified that DropBox Sign is currently experiencing outages across their product suite. They are working to resolve the issue as quickly as possible on their end. You can also find updates on their status page: https://status.hellosign.com/
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Due to a CloudFlare status issue custom domain careers pages have been affected and are not able to load.
This incident has been resolved.
We’re currently experiencing a delay in the daily data refresh for Reshift databases in the Eastern timezone schedule. As a result, BI Data Link reports may display outdated information. Our team is actively working to resolve the issue and restore timely updates.
This incident has been resolved.
Our customers may experience issues logging into the platform and loading various pages within the application. Some pages may time out. We are currently investigating
We’ve deployed a fix and closely monitored the situation for an extended period. There have been no further errors, and pages are now loading as expected. We sincerely apologize for the disruption!