Xmatters has active maintenance.

Where does Uptimus get the official Xmatters status?

Uptimus reads the official Xmatters status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Xmatters Status Page: https://status.xmatters.com Xmatters Home Page: https://xmatters.com

Xmatters says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Xmatters support if the problem continues.

How can I check whether Xmatters is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Xmatters outages?

Add Xmatters to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Xmatters exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Last checked Oct 27, 12:24 AM UTC

Xmatters status

Incident management and workflow automation for DevOps and Ops teams.

Experiencing an issue?

Is Xmatters down?

Maintenance

Having issues with Xmatters?

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Latest activity

Last 24 hours

Official status checked
Xmatters has active maintenance
Official provider status
Oct 27, 12:24 AM UTC
Official maintenance active
Notice: Issue discovered with xMatters and ServiceNow update Zurich Patch 10 Hotfix 4 — ServiceNow has resolved this issue on Friday, August 28, 2026 with a maintenance patch. The problem was related to an issue in the ServiceNow patch identified in their article KB3147727 (https://support.servicenow.com/kb_view.do?sysparm_article=KB3147727)
Official provider status
Sep 1, 4:32 PM UTC

Xmatters outage reports

0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

No recent outage reports

No community outage reports have been submitted for this service in the last 24 hours.

Xmatters outage map

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Xmatters outage map

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Xmatters status history

Official status observations, not measured service uptime.

Xmatters components

Component name	Status
Xmatters Europe, Middle East, and Africa — Web Interface status	Up
Xmatters Asia Pacific — Web Interface status	Up
Xmatters North America — Web Interface status	Up
Xmatters North America — Email Notifications status	Up
Xmatters Asia Pacific — Email Notifications status	Up
Xmatters Europe, Middle East, and Africa — Email Notifications status	Up
Xmatters North America — SMS Notifications status	Up
Xmatters Asia Pacific — SMS Notifications status	Up
Xmatters Europe, Middle East, and Africa — SMS Notifications status	Up
Xmatters Europe, Middle East, and Africa — Voice Notifications status	Up

Xmatters incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	16h 4m	Oct 20, 20266:24 AM UTC	Yes	Minor
Official statusResolved	1h 33m	Oct 1, 20265:22 PM UTC	Yes	Major
Official statusResolved	597h 49m	Sep 21, 20266:14 PM UTC	Yes	Major
Official statusResolved	28m	Jul 1, 20267:53 PM UTC	Yes	Minor
Official statusResolved	34m	May 1, 20268:45 AM UTC	Yes	Major
Official statusResolved	30m	Apr 1, 20262:06 PM UTC	Yes	Minor
Official statusResolved	17m	Mar 10, 20268:36 PM UTC	Yes	Minor
Official statusResolved	8m	Nov 21, 20251:54 PM UTC	Yes	Minor

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About Xmatters monitoring on Uptimus

Uptimus monitors Xmatters through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 27 monitored components, 54 indexed incidents, 56 maintenance windows and 6 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Xmatters. A healthy status does not guarantee that every user, device or region is unaffected.

How Uptimus monitors Xmatters

Get notified when Xmatters or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 54 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Issue Discovered - Service disruption in European Region - Multiple Services”.

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 27 Xmatters components: Web Interface, Web Interface, Web Interface, Email Notifications. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Scheduled maintenance

Planned work published by the official provider.

xMatters Firebird release
Resolved
The scheduled maintenance has been completed.
Started Oct 20, 2026, 05:00 PM UTC · Resolved Oct 20, 2026, 05:30 PM UTC
xMatters database upgrades
Resolved
The scheduled maintenance has been completed.
Started Sep 2, 2026, 09:00 PM UTC · Resolved Sep 2, 2026, 10:00 PM UTC
xMatters database upgrades
Resolved
The scheduled maintenance has been completed.
Started Sep 1, 2026, 10:00 PM UTC · Resolved Sep 1, 2026, 10:10 PM UTC
xMatters database upgrades
Resolved
The scheduled maintenance has been completed.
Started Sep 1, 2026, 04:00 PM UTC · Resolved Sep 1, 2026, 04:10 PM UTC
Notice: Issue discovered with xMatters and ServiceNow update Zurich Patch 10 Hotfix 4
Maintenance
ServiceNow has resolved this issue on Friday, August 28, 2026 with a maintenance patch. The problem was related to an issue in the ServiceNow patch identified in their article KB3147727 (https://support.servicenow.com/kb_view.do?sysparm_article=KB3147727)
Started Aug 26, 2026, 11:16 PM UTC · Ongoing
Elemental release
Resolved
The scheduled maintenance has been completed.
Started Jul 21, 2026, 05:00 PM UTC · Resolved Jul 21, 2026, 05:30 PM UTC
xMatters database upgrades
Resolved
The scheduled maintenance has been completed.
Started May 27, 2026, 09:00 PM UTC · Resolved May 27, 2026, 10:00 PM UTC
xMatters database upgrades
Resolved
The scheduled maintenance has been completed.
Started May 26, 2026, 10:00 PM UTC · Resolved May 26, 2026, 10:10 PM UTC

Receive alerts when Xmatters publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 56 maintenance windows from the available Xmatters history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Xmatters or an affected component returns to healthy operation after an issue or outage. The current page contains 6 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Xmatters and presents it with the normalized service status. The available history contains 54 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Issue Discovered - Service disruption in European Region - Multiple Services”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “**What happened?** On October 19, 2026, xMatters internal monitoring tools detected service degradation at 10:03 PM Pacific. Shortly after, some customers reported experiencing problems accessing xMatters or using integration and notification services. **Wh…”.

Component status filtering

Choose all components or only the Xmatters products you use. Official alerts then respect that component selection. Uptimus currently tracks 27 Xmatters components: Web Interface, Web Interface, Web Interface, Email Notifications. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Fair questions, straight answers.

Comparison

Uptimus vs Downdetector for Xmatters

Downdetector public pages are led by user reports. Uptimus combines community activity with official provider incidents, maintenance windows and component health when the source publishes them.

Uptimus vs Downdetector for Xmatters
Comparison criteria	Uptimus	Downdetector
Community outage reports for Xmatters	Included	Included
Adaptive baseline that separates isolated reports from wider disruption	Included	Included
24-hour report activity and regional outage view	Included	Included
One workspace for websites, provider status pages, Steam games and Android apps and games	Included	Separate product
Email, push and webhook alerts from the same workspace	Included	Separate product
Official incident updates and status timeline for Xmatters	Included	User-report led
Component health and maintenance windows kept separate	Included	Limited on public pages

IncludedUser-report led · Limited on public pagesSeparate product

The official status page for Xmatters reports normal operation. 0 reports were recorded for Xmatters in the last 24 hours. Last official check: Oct 27, 12:24 AM UTC.

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