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Composable commerce platform for digital transformation.
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The current official status of Commercetools cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Commercetools in the last 24 hours. Last official check: .
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Official provider statusOfficial maintenance active
One year of Identity: time to check your Enterprise SSO credential expiry — August 24, 2026 12:55 UTC Scheduled - This is not a maintenance of commercetools services but we ask you to check your set up to prevent expiring credentials. Our authentication service Identity used for authenticating users logging into our service tools was introduced in August 2025. If your organization is using Identity Enterprise SSO we ask that you please check the API Client expiry date for your SSO configuration within your Identity Provider. We are sharing this suggestion as 12 months is a common expiry setting. What happens if they expire? Should the keys expire Identity users will be temporarily locked out of our business service tools such as the Merchant Center and the Frontend Studio. They will get an error such as: "oauth2: invalid_client XXX: The provided client secret keys for app 'xyz' are expired." when logging in. To resolve this the SSO owner or an administrator will need to contact our support team so we can help resolve this. If you provide new keys before they expire, there will be no disruption. August 24, 2026 13:00 UTC Active - This is not a maintenance on commercetools services but we ask you to check your SSO set up for expiring credentials for Identity if you are using a third party provider to log into our business tooling. August 24, 2026 15:00 UTC Completed - Thank you for double checking your SSO credentials for identity and we hope our messaging may have helped to prevent any interruptions.
Official provider statusOfficial incident active
Security Warnings on Frontend Domains — August 13, 2026 18:43 UTC Monitoring - We are currently investigating reports of security warnings when accessing sites under *.frontend.site domains which only affects non-production projects. Visitors may experience interstitial browser warnings indicating potential security risks. Our engineering team is actively working with our third-party infrastructure partner to resolve the domain configuration and mitigate the warnings. August 13, 2026 19:44 UTC Monitoring - Our engineering team is co-ordinating with the infrastructure partner and we are awaiting a response from our partner to complete the remediation. We will provide further updates as soon as more information becomes available.
Official provider statusOfficial maintenance active
Planned Servicing Period for commercetools Checkout in the EU region — June 8, 2026 18:53 UTC Scheduled - commercetools Checkout will undergo a one-hour planned service period on Monday, 22nd June 2026 in the GCP EU region. Affected by this maintenance are: - commercetools Complete Checkout - commercetools Payment Only Checkout Calls that are sent to: checkout.europe-west1.gcp.commercetools.com/ will not complete successfully. This means if your implementation is using Complete Checkout, shoppers will not be able to initiate checkout at all. If you are using Payment Only, the shopper experience will fail at the payment step. We strongly recommend to avoid letting shoppers start checkout during the maintenance window, and consider adding a maintenance banner on your website. June 22, 2026 04:00 UTC Active - The planned service period is now starting. We strongly recommend to avoid letting shoppers start checkout from now on. June 22, 2026 04:15 UTC Completed - The planned service period is now complete, and all commercetools services are fully operational. If you added a maintenance banner to your website, you may now safely remove it.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Uptimus, Commercetools hizmetini resmi durum kaynağından izler ve olayları, bakımları ve bileşenleri ortak bir duruma dönüştürür.
Bu sayfa şu anda 25 bileşen, 20 olay, 3 bakım ve 7 günlük bilinen geçmiş içerir.
Uptimus bağımsızdır ve Commercetools ile bağlantılı değildir. Sağlıklı durum her kullanıcı, cihaz veya bölgenin etkilenmediğini garanti etmez.
Commercetools veya izlenen bir bileşen büyük ya da kritik kesinti bildirdiğinde bildirim alın. Uyarılar e-posta, push ve yapılandırılmış entegrasyonlar dahil etkin workspace kanallarına yönlendirilebilir. Mevcut geçmiş 20 dizinlenmiş olay içerir ve uyarılara güncel durumun ötesinde bağlam sağlar. Yakın zamanda dizinlenen bir olay “Elevated API Error Rates - GCP North America” idi.
Düşük performans, kısmi etki ve tam kesinti olmayan küçük olaylar hakkında bildirim alın. Uptimus şu anda 25 Commercetools bileşenini izliyor: Composable Commerce: APIs - North America (Google Cloud), Composable Commerce: APIs - North America (AWS), Composable Commerce: APIs - Europe (Google Cloud), Composable Commerce: APIs - Europe (AWS). Uyarılar e-posta, push ve yapılandırılmış entegrasyonlar dahil etkin workspace kanallarına yönlendirilebilir.
Commercetools hakkındaki düşüncelerinizi paylaşın
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Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Major | ||
| 1808h 46mOngoing | Yes | Minor | ||
| 0m | Yes | Major | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor |
Planned work published by the official provider.
August 24, 2026 12:55 UTC Scheduled - This is not a maintenance of commercetools services but we ask you to check your set up to prevent expiring credentials. Our authentication service Identity used for authenticating users logging into our service tools was introduced in August 2025. If your organization is using Identity Enterprise SSO we ask that you please check the API Client expiry date for your SSO configuration within your Identity Provider. We are sharing this suggestion as 12 months is a common expiry setting. What happens if they expire? Should the keys expire Identity users will be temporarily locked out of our business service tools such as the Merchant Center and the Frontend Studio. They will get an error such as: "oauth2: invalid_client XXX: The provided client secret keys for app 'xyz' are expired." when logging in. To resolve this the SSO owner or an administrator will need to contact our support team so we can help resolve this. If you provide new keys before they expire, there will be no disruption. August 24, 2026 13:00 UTC Active - This is not a maintenance on commercetools services but we ask you to check your SSO set up for expiring credentials for Identity if you are using a third party provider to log into our business tooling. August 24, 2026 15:00 UTC Completed - Thank you for double checking your SSO credentials for identity and we hope our messaging may have helped to prevent any interruptions.
Started 24 Ağu 2026 15:00 UTC · Ongoing
June 8, 2026 18:53 UTC Scheduled - commercetools Checkout will undergo a one-hour planned service period on Monday, 22nd June 2026 in the GCP EU region. Affected by this maintenance are: - commercetools Complete Checkout - commercetools Payment Only Checkout Calls that are sent to: checkout.europe-west1.gcp.commercetools.com/ will not complete successfully. This means if your implementation is using Complete Checkout, shoppers will not be able to initiate checkout at all. If you are using Payment Only, the shopper experience will fail at the payment step. We strongly recommend to avoid letting shoppers start checkout during the maintenance window, and consider adding a maintenance banner on your website. June 22, 2026 04:00 UTC Active - The planned service period is now starting. We strongly recommend to avoid letting shoppers start checkout from now on. June 22, 2026 04:15 UTC Completed - The planned service period is now complete, and all commercetools services are fully operational. If you added a maintenance banner to your website, you may now safely remove it.
Started 22 Haz 2026 04:15 UTC · Ongoing
June 8, 2026 18:57 UTC Scheduled - commercetools Checkout will undergo a one-hour planned service period on Wednesday, 17th June 2026 in the GCP AU region. Affected by this maintenance are: - commercetools Complete Checkout - commercetools Payment Only Checkout Calls that are sent to: checkout.australia-southeast1.gcp.commercetools.com/ will not complete successfully. This means if your implementation is using Complete Checkout, shoppers will not be able to initiate checkout at all. If you are using Payment Only, the shopper experience will fail at the payment step. We strongly recommend to avoid letting shoppers start checkout during the maintenance window, and consider adding a maintenance banner on your website. June 17, 2026 14:06 UTC Scheduled - The planned service period for commercetools Checkout in the GCP AU region is planned to start a bit later and is now scheduled to start at 14:30 UTC. All affected services will remain fully functional until this new time. June 17, 2026 14:38 UTC Active - The planned service period is now starting, and all commercetools Checkout services in the GCP AU region are affected. We strongly recommend to avoid letting shoppers start checkout from now on. June 17, 2026 14:59 UTC Completed - The planned service period is now complete, and all commercetools Checkout services in the GCP AU region are fully operational. If you added a maintenance banner to your website, you may now safely remove it.
Started 17 Haz 2026 14:59 UTC · Resolved 17 Haz 2026 14:59 UTC
Downdetector herkese açık sayfaları kullanıcı raporlarına odaklanır. Uptimus bu etkinliği sağlayıcının yayımladığı resmi olaylar, bakımlar ve bileşen durumlarıyla birleştirir.
| Karşılaştırma ölçütleri | Uptimus | Downdetector |
|---|---|---|
| Commercetools için topluluk kesinti raporları | Dahil | Dahil |
| Tekil raporları geniş kesintilerden ayıran uyarlanabilir temel | Dahil | Dahil |
| 24 saatlik rapor etkinliği ve bölgesel kesinti görünümü | Dahil | Dahil |
| Web siteleri, durum sağlayıcıları, Steam oyunları ve Android uygulama ve oyunları için tek alan | Dahil | Ayrı ürün |
| Aynı çalışma alanından e-posta, push ve webhook uyarıları | Dahil | Ayrı ürün |
| Commercetools için resmi olay güncellemeleri ve durum zaman çizelgesi | Dahil | Rapor odaklı |
| Bileşen sağlığı ve bakım pencereleri ayrı tutulur | Dahil | Herkese açık sayfalarda sınırlı |
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