Missing VOC Responses
We experienced a temporary issue where some VOC responses may not have been captured between 12:00 UTC and 14:20 UTC on June 10th. System performance has since returned to normal.
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Website behavior analytics and heatmaps tool for optimization and insights.
Source
auto
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 48m ago
5
Components
0
Active incidents
0
Maintenance
50%
90d uptime
Missing VOC Responses
Jun 10, 9:07 AM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 5 of 5 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Application | Operational | Group | Not recorded |
Websites | Operational | Group | Not recorded |
insights.hotjar.com | Operational | Component | Not recorded |
Site scripts (tracking code) https://help.hotjar.com/hc/en-us/articles/115011639927-What-is-the-Hotjar-Tracking-Code- | Operational | Component | Not recorded |
Ingestion The Identify API which is used to pass User Attributes to Hotjar. | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Hotjar is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
50%
Known uptime
2 known history days
5
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
27
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Application
Operational
Ingestion
Operational
Site scripts (tracking code)
Operational
Websites
Operational
insights.hotjar.com
Operational
1
operational days
0
degraded days
1
outage days
0
maintenance days
88
unknown days
Latest outages and degradations detected from the official status page.
We experienced a temporary issue where some VOC responses may not have been captured between 12:00 UTC and 14:20 UTC on June 10th. System performance has since returned to normal.
This incident has been resolved.
This incident has been resolved.
This incident is resolved, and Heatmaps are working as normal.
Our website, Hotjar.com was briefly inaccessible, but service has been restored. Thanks for bearing with us, and we apologize for any inconvenience caused.
We have identified and resolved the cause of the issue. If you experience any further problems, please contact Support.
This issue has been resolved. A fix was deployed to ensure interview scheduling now correctly uses the timezone set in the project’s settings. We apologize for the inconvenience.
We have identified the cause of the issue and resolved it. Thanks so much for bearing with us while we investigated and resolved this! We’re sorry for the trouble as well. If you experience any further issues, please raise a ticket through our Help Center. Thanks!
We’ve validated the deployed fix has worked, and we’re closing this incident. Thanks so much for bearing with us while we investigated and resolved this! We’re sorry for the trouble as well. If you don’t think the incident is resolved, or you’re still seeing problems on your end please raise a ticket through our Help Center: https://help.hotjar.com/hc/en-us/requests/new Thanks!
We've resolved an issue where hotjar.com was down for some users. This did not affect Insights nor data collection. hotjar.com is back up and running. Thank you for your patience! If you’re still seeing problems on your end please raise a ticket through our Help Center: https://help.hotjar.com/hc/en-us/requests/new. Thanks!
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Maintenance is now complete, thanks for your patience!
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The migration finished.
The maintenance has been completed and the service is back up. The Hotjar app is back online, and we're ramping up data ingestion currently so it's possible you may still experience degraded performance. We're now monitoring the situation to make sure everything goes back to working as expected soon!
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Hotjar status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.hotjar.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks