54 Idnow incidents · Mart 2025 — official updates, affected components, duration and resolution details.
Şu anda bir performans bozulması yaşıyoruz ve konuyu aktif olarak araştırıyoruz. Ekibimiz kök nedenini tanımlamak ve bir çözüm uygulamak için çalışıyor. IDnow QTSP ile eSign kullanan müşteriler etkileniyor.
Bir düzeltme uygulandı ve sonuçları takip ediyoruz.
Bu olay çözüldü.
Resmî olay güncellemesinden otomatik olarak çevrilmiştir.
We are currently experiencing a service disruption on our advanced signature service Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
We are continuing to work on a fix for this issue.
The team is fixing the issue, the service should be restored within the next hour.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
*.identity.tm domains (özel durum sayfası dahil) DNS tarafından çözülemez ve sistemlere erişim eksikliğine yol açar.
DNS çözümü tekrar çalışıyor gibi görünüyor. Soruşturma için kanıt topluyoruz.
Bu olay çözüldü.
Resmî olay güncellemesinden otomatik olarak çevrilmiştir.
Şu anda test robotu için bir hizmet kesintisi yaşıyoruz. HAPPYPATH senaryosu ile test robotunu çalıştırırken, ilk veriler arasında bir veri tutarsa ve daha sonra testRobot'a HAPPYPATH ile veri gönderirken, işin sonucu SUCCESS DATA CHANGED olacaktır.) Aslında, bu, -HAPPYPATH şu anda robot komutunun ilk veya son isim için yazıldığı bir SUCCESS sonucu üretemiyor. Diğer robot senaryoları düzgün çalışır. Bu sadece VideoIdent ve eSignMP robotunu etkiler. AutoIdent ürünleri ve InstantSign etkilenmez. Üretim etkilenmez.
Bir düzeltme uygulandı ve sonuçları takip ediyoruz.
Bu olay çözüldü.
Resmî olay güncellemesinden otomatik olarak çevrilmiştir.
Şu anda bir hizmet kesintisi yaşıyoruz. Mühendislik takımlarımız konuyu aktif olarak araştırıyor ve mümkün olduğunca çabuk tam işlevselliği geri yüklemek için çalışıyor. Sabrınızı takdir ederiz ve hizmet tamamen restore olana kadar zamanında güncelleştirmeler sağlayacaktır.
Bu olay çözüldü.
Resmî olay güncellemesinden otomatik olarak çevrilmiştir.
VideoIdent ajan arayüzümüzde bir performans etkisine neden olan teknik bir konu tespit ettik. Sorun, VideoIdent ve eSign hizmetlerimizdeki son kullanıcılar için video ajanlarının daha düşük bir kullanılabilirliğine yol açtı. Bir düzeltme yapıldı ve durumu takip ediyoruz. AutoIdent, AutoIdent QES, eID ve InstantSign etkilenmedi.
Bu olay çözüldü.
Resmî olay güncellemesinden otomatik olarak çevrilmiştir.
We are currently experiencing a service disruption on NG. Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected. We will send an additional update in 60 minutes.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a performance degradation and are actively investigating the issue. Our team is working to identify the root cause and implement a solution. Customers using eSign with IDnow QTSP are affected.
This incident has been resolved.
We are currently experiencing a service disruption on PVID. Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected. We will send an additional update in 60 minutes.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service disruption on NG. Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected. We will send an additional update in 60 minutes.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently experiencing a service disruption. Our DevOps team is working to identify the root cause and implement a solution. eSigning users who use the Namirial TSP are affected. We will keep you updated with any new developments.
This incident has been resolved.
We are currently experiencing a service disruption on Check'n'Sign service. Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected. We will send an additional update in 60 minutes.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service disruption on NG. Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected. We will send an additional update in 60 minutes.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
For the last couple of hours, we're experiencing a performance degradation and are currently looking into the issue We will provide regular updates on the issue.
A 3rd party provider API is experiencing an outage, impacting the performance of Check'n'Sign. We are considering options to workaround the issue.
A fix is being implemented.
A fix has been implemented and we are monitoring the results.
The 3rd party provider API is up and running again so we are removing the workaround.
This incident has been resolved.
We're experiencing an performance degradation and are currently looking into the issue. We will provide regular updates on the issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
The team identified the root cause. We are investigating it further to restore the services as soon as possible.
We are still working on restoring the service. It may take another couple of hours.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service disruption on NG. Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected. We will send an additional update in 60 minutes.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service disruption. Our DevOps team is working to identify the root cause and implement a solution. We will send an additional update in 60 minutes.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
The services are gradually getting back online.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service disruption on NG. Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected. We will send an additional update in 60 minutes.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.