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Identity verification and KYC solutions for businesses worldwide.
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Maintenance
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Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
|---|
Official status checked
Idnow has active maintenance
Official provider statusOfficial maintenance active
[NG] Platform Performance Testing — Scheduled maintenance is currently in progress. We will provide updates as necessary.
Official provider statusOfficial maintenance active
Webhook certificate replacement — During this maintenance window, we will deploy new webhook certificates for the following common names: gateway.idnow.de This change will not require any downtime, and service availability and performance will not be affected. Please note that the next scheduled webhook certificate replacement will take place in March 2027, in accordance with the shorter certificate validity periods defined by the current TLS Baseline Requirements. If you have any questions, please contact us at https://support.idnow.io. Best regards, IDnow DevOps Team
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 1h 23m | Yes | Minor | ||
| 32h 54m | Yes | Critical | ||
| 29m | Yes | Unknown | ||
| 676h 24m | Yes | Minor | ||
| 47m | Yes | Minor | ||
| 26h 6m | Yes | Unknown | ||
| 17m | Yes | Critical | ||
| 17h 31m | Yes | Minor |
Planned work published by the official provider.
We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Started 1 Eki 2026 05:00 UTC · Ongoing
We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Started 30 Eyl 2026 06:00 UTC · Ongoing
Dear customer, We are conducting our annual fail-over tests during the aforementioned time frame. We do not expect any impairment of services during the test. Should you nevertheless experience impairments, please get in touch with us using: https://support.idnow.io Sincerely Yours, IDnow DevOps Team
Idnow hakkındaki düşüncelerinizi paylaşın
İlk yorum yapan siz olun!
Uptimus, Idnow hizmetini resmi durum kaynağından izler ve olayları, bakımları ve bileşenleri ortak bir duruma dönüştürür.
Bu sayfa şu anda 46 bileşen, 54 olay, 86 bakım ve 33 günlük bilinen geçmiş içerir.
Uptimus bağımsızdır ve Idnow ile bağlantılı değildir. Sağlıklı durum her kullanıcı, cihaz veya bölgenin etkilenmediğini garanti etmez.
Idnow veya izlenen bir bileşen büyük ya da kritik kesinti bildirdiğinde bildirim alın. Uyarılar e-posta, push ve yapılandırılmış entegrasyonlar dahil etkin workspace kanallarına yönlendirilebilir. Mevcut geçmiş 54 dizinlenmiş olay içerir ve uyarılara güncel durumun ötesinde bağlam sağlar. Yakın zamanda dizinlenen bir olay “Degraded Performance of eSign with QTSP” idi.
Düşük performans, kısmi etki ve tam kesinti olmayan küçük olaylar hakkında bildirim alın. Uptimus şu anda 46 Idnow bileşenini izliyor: Ident Center Munich, VideoIdent, VideoIdent, Ident Center Iasi. Uyarılar e-posta, push ve yapılandırılmış entegrasyonlar dahil etkin workspace kanallarına yönlendirilebilir.
Downdetector herkese açık sayfaları kullanıcı raporlarına odaklanır. Uptimus bu etkinliği sağlayıcının yayımladığı resmi olaylar, bakımlar ve bileşen durumlarıyla birleştirir.
| Karşılaştırma ölçütleri | Uptimus | Downdetector |
|---|---|---|
| Idnow için topluluk kesinti raporları |
The official status page for Idnow reports ongoing maintenance. Ongoing official maintenance: “[NG] Platform Performance Testing”. Components reported as affected: IDnow Solutions, Check'nSign.io. 0 reports were recorded for Idnow in the last 24 hours. Last official check: .
Started 29 Eyl 2026 06:00 UTC · Ongoing
We will deploy a new release in TEST environment during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Started 23 Eyl 2026 06:00 UTC · Ongoing
During this maintenance window, we will deploy new webhook certificates for the following common names: gateway.idnow.de This change will not require any downtime, and service availability and performance will not be affected. Please note that the next scheduled webhook certificate replacement will take place in March 2027, in accordance with the shorter certificate validity periods defined by the current TLS Baseline Requirements. If you have any questions, please contact us at https://support.idnow.io. Best regards, IDnow DevOps Team
Started 22 Eyl 2026 08:00 UTC · Ongoing
During this maintenance window, we will deploy new webhook certificates for the following common names: gateway.test.idnow.de This change will not require any downtime, and service availability and performance will not be affected. Please note that the next scheduled webhook certificate replacement will take place in March 2027, in accordance with the shorter certificate validity periods defined by the current TLS Baseline Requirements. If you have any questions, please contact us at https://support.idnow.io. Best regards, IDnow DevOps Team
Started 16 Eyl 2026 08:00 UTC · Ongoing
We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included in the new release.
Started 15 Eyl 2026 04:00 UTC · Ongoing
Dear customer, We would like to inform you that our system will undergo scheduled maintenance. During the maintenance period, estimated to be 2 hours, you may experience intermittent service interruptions, slow response times, or temporary unavailability of certain features. Our dedicated team will be working diligently to minimize any downtime and complete the maintenance as quickly as possible. We apologize for any inconvenience caused and appreciate your patience. If you have any questions or concerns, please get in touch with us using https://support.idnow.io Sincerely Yours, IDnow DevOps Team
Started 14 Eyl 2026 21:00 UTC · Ongoing
| Dahil |
| Tekil raporları geniş kesintilerden ayıran uyarlanabilir temel | Dahil | Dahil |
|---|
| 24 saatlik rapor etkinliği ve bölgesel kesinti görünümü | Dahil | Dahil |
|---|
| Web siteleri, durum sağlayıcıları, Steam oyunları ve Android uygulama ve oyunları için tek alan | Dahil | Ayrı ürün |
|---|
| Aynı çalışma alanından e-posta, push ve webhook uyarıları | Dahil | Ayrı ürün |
|---|
| Idnow için resmi olay güncellemeleri ve durum zaman çizelgesi | Dahil | Rapor odaklı |
|---|
| Bileşen sağlığı ve bakım pencereleri ayrı tutulur | Dahil | Herkese açık sayfalarda sınırlı |
|---|
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