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The latest official observation is not fresh enough to confirm current service health.
Official provider statusOfficial incident active
ProPay Monthly Database Maintenance Reminder for July 2026 — At 3:00 a.m. (MT) on Thursday, July 16th, the database system will undergo its monthly maintenance. We anticipate no more than 5 minutes of service interruption during this time frame.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 0m | Yes | Unknown | ||
| 43h 34m | Yes | Unknown | ||
| 28m | Yes | Unknown | ||
| 2533h 14mOngoing | Yes | Unknown | ||
| 66h 6m | Yes | Unknown | ||
| 4h 44m | Yes | Unknown | ||
| 71h 39m | Yes | Unknown | ||
| 3h 16m | Yes | Unknown |
Uptimus, Propay hizmetini resmi durum kaynağından izler ve olayları, bakımları ve bileşenleri ortak bir duruma dönüştürür.
Bu sayfa şu anda 15 bileşen, 52 olay, 66 bakım ve 11 günlük bilinen geçmiş içerir.
Uptimus bağımsızdır ve Propay ile bağlantılı değildir. Sağlıklı durum her kullanıcı, cihaz veya bölgenin etkilenmediğini garanti etmez.
Propay veya izlenen bir bileşen büyük ya da kritik kesinti bildirdiğinde bildirim alın. Uyarılar e-posta, push ve yapılandırılmış entegrasyonlar dahil etkin workspace kanallarına yönlendirilebilir. Mevcut geçmiş 52 dizinlenmiş olay içerir ve uyarılara güncel durumun ötesinde bağlam sağlar. Yakın zamanda dizinlenen bir olay “Transaction Refund Issue - 10/7/26” idi.
Düşük performans, kısmi etki ve tam kesinti olmayan küçük olaylar hakkında bildirim alın. Uptimus şu anda 15 Propay bileşenini izliyor: Direct Credit Card and ACH Processing, Integration TEST Environment, Websites, Mobile, and Card Readers, Payment Facilitation - Heartland, Portico. Uyarılar e-posta, push ve yapılandırılmış entegrasyonlar dahil etkin workspace kanallarına yönlendirilebilir.
Propay hakkındaki düşüncelerinizi paylaşın
İlk yorum yapan siz olun!
Planned work published by the official provider.
As an update to our previously announced migration to a new ticketing system (https://status.propay.com/incidents/vktvqzb7zjmb) we wanted to provide this additional clarification. The new ticketing system has new, system-specific emails that have been created for our various ProPay teams, to help better route tickets to the various ProPay support groups. Moving forward, best practices will be to begin emailing these new emails to submit a ticket, when not logging in directly to submit a ticket. Please Note: Existing emails to the existing team emails will still function to create tickets, but those emails will be deprecated over the coming months, so please begin to transition to using the following emails: Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] Forward to: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected]
Started 1 Kas 2026 06:00 UTC · Ongoing
On Thursday, October 29th, between 00:00 and 05:00 (MT), ProPay will perform an upgrade to the production environment 26.PI19.R1 (October Release) *** All services and sites may be unavailable during this time frame. *** *We have added the “Authorized Signer First Name” and “Authorized Signer Last Name” fields to the Partner Portal to support enhanced merchant onboarding data quality and compliance requirements. This will show in the Account Overview section of the Partner Portal *We have corrected an issue with the TransType 34 API call, where transactions with insufficient funds were incorrectly returning ACHInReturned instead of ACHInRejected, causing downstream systems to misclassify failures and disrupt re-billing workflows. We have updated the TransType 34 response to return the correct status code. *We have added BusinessZipCode validation to ensure data integrity and compliance, as previous API updates for U.S. business accounts were accepting invalid ZIP code values due to missing validation. We have updated all API calls with a value to return an accurate response if the value is invalid. *We have improved the logic of the TransType 400 authorization API call to eliminate false Status 65 time out responses for transactions where payment authorizations succeeded. *We have updated the logic of the Comprehensive Risk Chargeback Report, due to an issue where the report displayed the representment status inconsistently across each daily report.. The update will prevent the issue where the same chargeback line could switch between New and Resolved on this report. With this update, a chargeback in arbitration should show New until it is resolved, and a resolved chargeback should show Resolved and keep the correct representment date.
Started 29 Eki 2026 06:00 UTC · Ongoing
The scheduled maintenance has been completed.
Started 12 Eki 2026 14:00 UTC · Resolved 14 Eki 2026 14:00 UTC
The scheduled maintenance has been completed.
Started 1 Eki 2026 06:00 UTC · Resolved 1 Eki 2026 06:05 UTC
The scheduled maintenance has been completed.
Started 1 Eki 2026 06:00 UTC · Resolved 1 Eki 2026 06:15 UTC
The scheduled maintenance has been completed.
Started 24 Eyl 2026 06:00 UTC · Resolved 24 Eyl 2026 11:00 UTC
The scheduled maintenance has been completed.
Started 24 Eyl 2026 06:00 UTC · Resolved 24 Eyl 2026 06:05 UTC
The scheduled maintenance has been completed.
Started 17 Eyl 2026 09:00 UTC · Resolved 17 Eyl 2026 09:05 UTC
Downdetector herkese açık sayfaları kullanıcı raporlarına odaklanır. Uptimus bu etkinliği sağlayıcının yayımladığı resmi olaylar, bakımlar ve bileşen durumlarıyla birleştirir.
| Karşılaştırma ölçütleri | Uptimus | Downdetector |
|---|---|---|
| Propay için topluluk kesinti raporları | Dahil | Dahil |
| Tekil raporları geniş kesintilerden ayıran uyarlanabilir temel | Dahil | Dahil |
| 24 saatlik rapor etkinliği ve bölgesel kesinti görünümü | Dahil | Dahil |
| Web siteleri, durum sağlayıcıları, Steam oyunları ve Android uygulama ve oyunları için tek alan | Dahil | Ayrı ürün |
| Aynı çalışma alanından e-posta, push ve webhook uyarıları | Dahil | Ayrı ürün |
| Propay için resmi olay güncellemeleri ve durum zaman çizelgesi | Dahil | Rapor odaklı |
| Bileşen sağlığı ve bakım pencereleri ayrı tutulur | Dahil | Herkese açık sayfalarda sınırlı |
The current official status of Propay cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Propay in the last 24 hours. Last official check: .
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