Media items endlessly loading on websites, web embeds, and web apps.
Resolved
This incident has been resolved.
May 6, 9:50 PMResolved May 6, 10:13 PMMinorSnapPages
Status Provider
Home
/
Status
/
Service
Home
/
Status
/
Service
Church communication and engagement platform for ministries of all sizes.
Source
auto
Category
Development
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 1h ago
18
Components
0
Active incidents
0
Maintenance
20%
90d uptime
Media items endlessly loading on websites, web embeds, and web apps.
May 6, 9:50 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 18 of 18 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Apps | Operational | Group | Not recorded |
Giving | Operational | Group | Not recorded |
Websites | Operational | Group | Not recorded |
Church Management | Operational | Group | Not recorded |
Church Management Experience Services, Volunteer experience, Mailouts and SMS delivery, Forms. | Operational | Component | Not recorded |
Mobile apps iOS, Android, and Kindle apps | Operational | Component | Not recorded |
SnapPages Website experience. | Operational | Component | Not recorded |
Subsplash Giving Subsplash Giving donor experience including online giving, non-charitable payments, and statements. | Operational | Component | Not recorded |
Church Management Dashboard Church Management customer dashboard. | Operational | Component | Not recorded |
Giving Dashboard Subsplash Giving customer dashboard. | Operational | Component | Not recorded |
SnapPages Dashboard SnapPages customer dashboard. | Operational | Component | Not recorded |
TV apps Apple TV and Roku | Operational | Component | Not recorded |
Subsplash App Dashboard Subsplash app customer dashboard | Operational | Component | Not recorded |
Subsplash Live | Operational | Component | Not recorded |
Groups & Messaging Groups and Subsplash Messaging on mobile apps and web. | Operational | Component | Not recorded |
Events Check-in, Event pages, Registration. | Operational | Component | Not recorded |
Web tools Web embeds and web apps | Operational | Component | Not recorded |
Fill-in Notes | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Subsplash is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
20%
Known uptime
5 known history days
18
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
6
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Apps
Operational
Church Management
Operational
Church Management Dashboard
Operational
Church Management Experience
Operational
Events
Operational
1
operational days
0
degraded days
4
outage days
0
maintenance days
85
unknown days
Latest outages and degradations detected from the official status page.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
**Summary:** A service disruption on March 8th impacted Subsplash Live performance and access to the Live section of the dashboard. During a period of high traffic, a rate limiting setting on our recently updated web gateway incorrectly flagged internal system traffic as an overload. This prevented some users from accessing their Subsplash Live accounts and caused a drop in livestream connection success rates. **Timeline, Resolution & Recovery:** * Incident start: 6:00 AM PST * Fix Applied: Our engineering team identified the bottleneck and disabled the restrictive setting at 7:30 AM PST, restoring full service by 7:38 AM PST. * Video Backfill: All "Live-to-On-Demand" videos that were delayed during the outage have been successfully processed and are now visible in your library. **Next Steps:** To ensure long-term stability and as part of our ongoing infrastructure enhancements, we have refined our internal routing protocols. This change allows essential system traffic to bypass traffic filtering while maintaining the integrity of the security measures protecting Subsplash Live.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Scheduled maintenance has been postponed and will be rescheduled for a later date and time.
Maintenance is now complete and all systems related to forms are once again operational.
Verification is complete, and everything is humming along nicely. All clear!
Uptimus tracks the official Subsplash status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.subsplash.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
