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    Last checked 8月12日 UTC 21:04

    Cherwell status

    IT service and asset management automation platform.

    Experiencing an issue?

    Cherwell宕机了吗?

    Degraded performance

    Source: official status page

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    Share your experience to help others stay informed.

    OverviewActivityHistoryCommunityAbout

    Cherwell service health graph

    Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

    Cherwell activity

    Loading reports… · Last 24 hours

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    ————Now
    • No problems detected
    • Possible problems
    • Problems detected
    • Early warning
    • Official incident

    Small green bars: normal status (illustrative). Taller bars: report activity.

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    15-minute report intervals · UTC
    StartEndReportsStatus

    Latest activity

    Last 24 hours
    1. Official status checked

      Cherwell is experiencing issues

      Official provider status
      8月12日 UTC 21:04
    2. Official incident active

      NVZ PRD - Degraded Workflow Performance For Subset of Customers — Cloud operations made some adjustments to the Workflow Processor to accommodate the performance spikes, and we are starting to see the performance level out for the affected workflow services. Additional adjustments will be made as needed. We are continuing to isolate the issue and monitor the system performance.

      Official provider status
      8月12日 UTC 19:51
    3. Official maintenance active

      Ivanti Neurons for MDM Release Upgrade Maintenance for https://eu1.mobileiron.com — Ivanti will be performing a release upgrade maintenance on https://eu1.mobileiron.com Impact During the maintenance window, there may be periods where the following services are impacted. There may be periods of service delay, degradation, or interruption. New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in (devices will continue to operate normally) Registration emails may be delayed or fail to be delivered Admin user login to the portal would fail if using https://eu1.mobileiron.com/login.do . Please login from https://login.mobileiron.com/login.html to avoid failures. Tracking Work Item: 1990512

      Official provider status
      8月12日 UTC 12:38
    4. Official incident active

      Neurons Agent registrations - Service Degradation - FRU, TKU, UKU, MLU — A fix has been implemented and we are monitoring the results.

      Official provider status
      8月12日 UTC 11:54

    Cherwell outage reports

    0 outage reports in the last 24 hours.

    近期没有中断报告

    过去24小时内,社区没有提交此服务的中断报告。

    在 Cherwell 状态发生变化时接收通知

    通过电子邮件、推送和 Webhook 通知。

    开始监控

    Cherwell 中断地图

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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    Cherwell 中断地图

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    Cherwell status history

    Official status observations, not measured service uptime.

    Last 60 daysDaily history
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    ——
    • 正常
    • 问题
    • 中断
    • 维护
    • 无数据

    Cherwell components

    Component nameStatus
    Cherwell Ivanti Neurons for Secure Access and Zero Trust Access — AMERICAS statusUp
    Cherwell App Sanity statusUp
    Cherwell Ivanti Cloud Notification Service — CNS 1 statusUp
    Cherwell Service and Asset Management — Cherwell Self Service Portal statusUp
    Cherwell Dedicated Core — Dedicated Core (EMEA) statusUp
    Cherwell Ivanti Neurons Platform — Ivanti Neurons Platform (MLU) statusUp

    Cherwell incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Unresolved631h 8mOngoing2026年8月12日UTC 19:17YesMinor
    Official status·Monitoring640h 52mOngoing2026年8月12日UTC 09:33YesMinor
    Official status·Resolved18m2026年8月10日UTC 10:54YesUnknown
    Official status·Resolved1h 46m2026年8月7日UTC 09:37YesUnknown
    Official status·Resolved33h 4m2026年8月4日UTC 10:57YesUnknown
    Official status·Resolved2h 50m2026年7月29日UTC 15:02YesMinor
    Official status·Resolved26h 30m2026年7月27日UTC 15:06YesMinor
    Official status·Resolved60h 57m2026年7月22日UTC 16:16YesCritical

    社区讨论

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    关于 Uptimus 对 Cherwell 的监控

    Uptimus 通过官方状态源监控 Cherwell,并将事件、维护和组件健康状况统一为一致的服务状态。

    此页面目前包含 64 个受监控组件、79 个事件、248 个维护窗口和 76 天已知历史。

    Uptimus 是独立监控服务,与 Cherwell 无关联。健康状态并不保证每位用户、设备或地区都未受影响。

    Uptimus 如何监控 Cherwell

    当 Cherwell 或受监控组件报告重大或关键中断时接收通知。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。 可用历史包含 79 个事件,为提醒提供当前状态之外的背景。 最近收录的事件是“NVZ PRD - Degraded Workflow Performance For Subset of Customers”。

    接收有关性能下降、部分影响和非完全中断的小型事件通知。 Uptimus 当前跟踪 Cherwell 的 64 个组件: AMERICAS, App Sanity, CNS 1, Cherwell Self Service Portal。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。

    维护通知
    当 Cherwell 发布计划、预定或正在进行的维护时接收通知。 Uptimus 已从 Cherwell 的可用历史中收录 248 个维护窗口。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - NVZ PRD

      Maintenance

      We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 10/24/26 05:00 UTC Estimated End Time: 10/24/26 13:00 UTC For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance

      Started 2026年10月24日 UTC 05:00 · Ongoing

    2. ✓

      Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - NVZ STG/UAT

      Maintenance

      We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 10/14/26 05:00 UTC Estimated End Time: 10/14/26 13:00 UTC For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance

      Started 2026年10月14日 UTC 05:00 · Ongoing

    3. ✓

      Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - FFZ PRD

      Maintenance

      We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 10/9/26 21:00 UTC Estimated End Time: 10/10/26 05:00 UTC For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance

      Started 2026年10月9日 UTC 21:00 · Ongoing

    4. ✓

      Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - FFZ STG/UAT

      Maintenance

      We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 9/30/26 21:00 UTC Estimated End Time: 10/1/26: 05:00 UTC For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance

      Started 2026年9月30日 UTC 21:00 · Ongoing

    5. ✓

      Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - IAZ PRD

      Maintenance

      We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 9/26/26 05:00 UTC Estimated End Time: 9/26/26 15:00 UTC For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance

      Started 2026年9月26日 UTC 05:00 · Ongoing

    6. ✓

      Neurons NVU AKS Upgrade - SRE 1977672

      Maintenance

      Neurons Platform AKS upgrades will be performed on the NVU environment. During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated.

      Started 2026年9月22日 UTC 09:00 · Ongoing

    7. ✓

      Ivanti Neurons for ITSM Database Infrastructure Upgrade Maintenance - IAZ STG/UAT

      Maintenance

      We will be undergoing scheduled maintenance during this time. This maintenance is to perform database infrastructure upgrades and maintenance. Start Time: 9/6/26 05:00 UTC Estimated End Time: 9/6/26 15:00 UTC For more information about the maintenance and its impacts, please visit: https://hub.ivanti.com/s/article/Neurons-for-ITSM-SQL-2025-Extended-Upgrade-Maintenance

      Started 2026年9月16日 UTC 05:00 · Ongoing

    8. ✓

      Neurons UKU AKS Upgrade - SRE 1977672

      Maintenance

      Neurons Platform AKS upgrades will be performed on the UKU environment. During the maintenance window, service availability may be impacted while the underlying AKS infrastructure is updated.

      Started 2026年9月15日 UTC 18:00 · Ongoing

    恢复通知
    当 Cherwell 或受影响组件恢复正常运行时收到通知。 页面包含 76 天已知历史,已解决事件仍可供查看。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。
    状态消息
    Uptimus 保存 Cherwell 发布的事件标题,并与标准化状态一起显示。 可用历史包含 79 个事件,为提醒提供当前状态之外的背景。 最近收录的事件是“NVZ PRD - Degraded Workflow Performance For Subset of Customers”。
    状态详情
    事件和维护更新会被保留,以便跟踪调查、缓解和恢复过程。 Uptimus 保存的近期官方更新为:“Cloud operations made some adjustments to the Workflow Processor to accommodate the performance spikes, and we are starting to see the performance level out for the affected workflow services. Additional adjustments will be made as needed. We are continuing…”。
    组件状态筛选
    选择所有组件或仅选择使用的 Cherwell 产品。官方通知会遵循该选择。 Uptimus 当前跟踪 Cherwell 的 64 个组件: AMERICAS, App Sanity, CNS 1, Cherwell Self Service Portal。 筛选只改变官方提醒的发送范围,不会从公开历史中移除事件。

    常见问题

    在 Cherwell 状态发生变化时接收通知

    开始监控
    Similar services
    Comparison

    Cherwell:Uptimus 与 Downdetector 对比

    Downdetector 公共页面主要基于用户报告。Uptimus 还会在来源提供时结合官方事件、维护窗口和组件状态。

    Cherwell:Uptimus 与 Downdetector 对比
    比较标准UptimusDowndetector
    Cherwell 的社区中断报告已包含已包含
    区分个别报告和大范围中断的自适应基线已包含已包含
    24 小时报表活动和区域中断视图已包含已包含
    在一个工作区管理网站、状态提供商、Steam 游戏及 Android 应用和游戏已包含独立产品
    从同一工作区发送邮件、推送和 Webhook 告警已包含独立产品
    Cherwell 的官方事件更新和状态时间线已包含以用户报告为主
    分别展示组件健康与维护窗口已包含公共页面功能有限
    已包含以用户报告为主 · 公共页面功能有限独立产品

    The current official status of Cherwell cannot be verified. The latest stored provider observation indicated degraded performance. 0 reports were recorded for Cherwell in the last 24 hours. Last official check: 8月12日 UTC 21:04.

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