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Composable commerce platform for digital transformation.
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Official provider statusOfficial maintenance active
One year of Identity: time to check your Enterprise SSO credential expiry — August 24, 2026 12:55 UTC Scheduled - This is not a maintenance of commercetools services but we ask you to check your set up to prevent expiring credentials. Our authentication service Identity used for authenticating users logging into our service tools was introduced in August 2025. If your organization is using Identity Enterprise SSO we ask that you please check the API Client expiry date for your SSO configuration within your Identity Provider. We are sharing this suggestion as 12 months is a common expiry setting. What happens if they expire? Should the keys expire Identity users will be temporarily locked out of our business service tools such as the Merchant Center and the Frontend Studio. They will get an error such as: "oauth2: invalid_client XXX: The provided client secret keys for app 'xyz' are expired." when logging in. To resolve this the SSO owner or an administrator will need to contact our support team so we can help resolve this. If you provide new keys before they expire, there will be no disruption. August 24, 2026 13:00 UTC Active - This is not a maintenance on commercetools services but we ask you to check your SSO set up for expiring credentials for Identity if you are using a third party provider to log into our business tooling. August 24, 2026 15:00 UTC Completed - Thank you for double checking your SSO credentials for identity and we hope our messaging may have helped to prevent any interruptions.
Official provider statusOfficial incident active
Security Warnings on Frontend Domains — August 13, 2026 18:43 UTC Monitoring - We are currently investigating reports of security warnings when accessing sites under *.frontend.site domains which only affects non-production projects. Visitors may experience interstitial browser warnings indicating potential security risks. Our engineering team is actively working with our third-party infrastructure partner to resolve the domain configuration and mitigate the warnings. August 13, 2026 19:44 UTC Monitoring - Our engineering team is co-ordinating with the infrastructure partner and we are awaiting a response from our partner to complete the remediation. We will provide further updates as soon as more information becomes available.
Official provider statusOfficial maintenance active
Planned Servicing Period for commercetools Checkout in the EU region — June 8, 2026 18:53 UTC Scheduled - commercetools Checkout will undergo a one-hour planned service period on Monday, 22nd June 2026 in the GCP EU region. Affected by this maintenance are: - commercetools Complete Checkout - commercetools Payment Only Checkout Calls that are sent to: checkout.europe-west1.gcp.commercetools.com/ will not complete successfully. This means if your implementation is using Complete Checkout, shoppers will not be able to initiate checkout at all. If you are using Payment Only, the shopper experience will fail at the payment step. We strongly recommend to avoid letting shoppers start checkout during the maintenance window, and consider adding a maintenance banner on your website. June 22, 2026 04:00 UTC Active - The planned service period is now starting. We strongly recommend to avoid letting shoppers start checkout from now on. June 22, 2026 04:15 UTC Completed - The planned service period is now complete, and all commercetools services are fully operational. If you added a maintenance banner to your website, you may now safely remove it.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Uptimus 通过官方状态源监控 Commercetools，并将事件、维护和组件健康状况统一为一致的服务状态。
此页面目前包含 25 个受监控组件、20 个事件、3 个维护窗口和 7 天已知历史。
Uptimus 是独立监控服务，与 Commercetools 无关联。健康状态并不保证每位用户、设备或地区都未受影响。
当 Commercetools 或受监控组件报告重大或关键中断时接收通知。 提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。 可用历史包含 20 个事件，为提醒提供当前状态之外的背景。 最近收录的事件是“Elevated API Error Rates - GCP North America”。
接收有关性能下降、部分影响和非完全中断的小型事件通知。 Uptimus 当前跟踪 Commercetools 的 25 个组件: Composable Commerce: APIs - North America (Google Cloud), Composable Commerce: APIs - North America (AWS), Composable Commerce: APIs - Europe (Google Cloud), Composable Commerce: APIs - Europe (AWS)。 提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Major | ||
| 1815h 6mOngoing | Yes | Minor | ||
| 0m | Yes | Major | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor |
Planned work published by the official provider.
August 24, 2026 12:55 UTC Scheduled - This is not a maintenance of commercetools services but we ask you to check your set up to prevent expiring credentials. Our authentication service Identity used for authenticating users logging into our service tools was introduced in August 2025. If your organization is using Identity Enterprise SSO we ask that you please check the API Client expiry date for your SSO configuration within your Identity Provider. We are sharing this suggestion as 12 months is a common expiry setting. What happens if they expire? Should the keys expire Identity users will be temporarily locked out of our business service tools such as the Merchant Center and the Frontend Studio. They will get an error such as: "oauth2: invalid_client XXX: The provided client secret keys for app 'xyz' are expired." when logging in. To resolve this the SSO owner or an administrator will need to contact our support team so we can help resolve this. If you provide new keys before they expire, there will be no disruption. August 24, 2026 13:00 UTC Active - This is not a maintenance on commercetools services but we ask you to check your SSO set up for expiring credentials for Identity if you are using a third party provider to log into our business tooling. August 24, 2026 15:00 UTC Completed - Thank you for double checking your SSO credentials for identity and we hope our messaging may have helped to prevent any interruptions.
Started 2026年8月24日 UTC 15:00 · Ongoing
June 8, 2026 18:53 UTC Scheduled - commercetools Checkout will undergo a one-hour planned service period on Monday, 22nd June 2026 in the GCP EU region. Affected by this maintenance are: - commercetools Complete Checkout - commercetools Payment Only Checkout Calls that are sent to: checkout.europe-west1.gcp.commercetools.com/ will not complete successfully. This means if your implementation is using Complete Checkout, shoppers will not be able to initiate checkout at all. If you are using Payment Only, the shopper experience will fail at the payment step. We strongly recommend to avoid letting shoppers start checkout during the maintenance window, and consider adding a maintenance banner on your website. June 22, 2026 04:00 UTC Active - The planned service period is now starting. We strongly recommend to avoid letting shoppers start checkout from now on. June 22, 2026 04:15 UTC Completed - The planned service period is now complete, and all commercetools services are fully operational. If you added a maintenance banner to your website, you may now safely remove it.
Started 2026年6月22日 UTC 04:15 · Ongoing
June 8, 2026 18:57 UTC Scheduled - commercetools Checkout will undergo a one-hour planned service period on Wednesday, 17th June 2026 in the GCP AU region. Affected by this maintenance are: - commercetools Complete Checkout - commercetools Payment Only Checkout Calls that are sent to: checkout.australia-southeast1.gcp.commercetools.com/ will not complete successfully. This means if your implementation is using Complete Checkout, shoppers will not be able to initiate checkout at all. If you are using Payment Only, the shopper experience will fail at the payment step. We strongly recommend to avoid letting shoppers start checkout during the maintenance window, and consider adding a maintenance banner on your website. June 17, 2026 14:06 UTC Scheduled - The planned service period for commercetools Checkout in the GCP AU region is planned to start a bit later and is now scheduled to start at 14:30 UTC. All affected services will remain fully functional until this new time. June 17, 2026 14:38 UTC Active - The planned service period is now starting, and all commercetools Checkout services in the GCP AU region are affected. We strongly recommend to avoid letting shoppers start checkout from now on. June 17, 2026 14:59 UTC Completed - The planned service period is now complete, and all commercetools Checkout services in the GCP AU region are fully operational. If you added a maintenance banner to your website, you may now safely remove it.
Started 2026年6月17日 UTC 14:59 · Resolved 2026年6月17日 UTC 14:59
Downdetector 公共页面主要基于用户报告。Uptimus 还会在来源提供时结合官方事件、维护窗口和组件状态。
| 比较标准 | Uptimus | Downdetector |
|---|---|---|
| Commercetools 的社区中断报告 | 已包含 | 已包含 |
| 区分个别报告和大范围中断的自适应基线 | 已包含 | 已包含 |
| 24 小时报表活动和区域中断视图 | 已包含 | 已包含 |
| 在一个工作区管理网站、状态提供商、Steam 游戏及 Android 应用和游戏 | 已包含 | 独立产品 |
| 从同一工作区发送邮件、推送和 Webhook 告警 | 已包含 | 独立产品 |
| Commercetools 的官方事件更新和状态时间线 | 已包含 | 以用户报告为主 |
| 分别展示组件健康与维护窗口 | 已包含 | 公共页面功能有限 |
The current official status of Commercetools cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Commercetools in the last 24 hours. Last official check: .
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