Some customers are currently unable to access the account Billing page in our UI
Resolved
This incident has been resolved.
Jun 18, 8:06 PMResolved Jun 18, 8:34 PMMinorManagement Interface
Status Provider
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Status
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Home
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Status
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Service
Personalized customer journey automation platform with data-driven communication.
Source
auto
Category
Communication
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 33m ago
9
Components
0
Active incidents
0
Maintenance
5.26%
90d uptime
Some customers are currently unable to access the account Billing page in our UI
Jun 18, 8:06 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 9 of 9 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Third-Party Services | Operational | Group | Not recorded |
Drag and drop email composer Customer.io's drag and drop email editor | Operational | Component | Not recorded |
Javascript Tracker The code that your users load when they load a page on your site. | Operational | Component | Not recorded |
Data Collection Our inbound api at track.customer.io | Operational | Component | Not recorded |
Email Composer Image Uploads Image uploads in our rich-text email composer | Operational | Component | Not recorded |
Data Processing Processes new data like attribute changes, events, email opens, clicks etc... | Operational | Component | Not recorded |
Message Sending Outbound messaging services | Operational | Component | Not recorded |
Management Interface fly.customer.io - the place you log in to make changes. | Operational | Component | 6/18/2026 |
Knowledge Base learn.customer.io - Our documentation site | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Customerio is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
5.26%
Known uptime
19 known history days
9
Components tracked
0 outage, 0 degraded
51
Incidents indexed
0 active right now
40
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Management Interface
Operational
Data Collection
Operational
Data Processing
Operational
Drag and drop email composer
Operational
Email Composer Image Uploads
Operational
1
operational days
0
degraded days
18
outage days
0
maintenance days
71
unknown days
Latest outages and degradations detected from the official status page.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved. Thank you for your patience!
This incident has been resolved.
We confirm the incident is resolved. Thank you for your patience!
This incident has been resolved.
The issues affecting the UI have been resolved, and the system is functioning normally.
We have confirmed that the incident has been resolved and all Reverse ETL syncs are running as expected. Thanks for your patience!
We have confirmed that this incident is now resolved. Thank you very much for your patience!
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Maintenance completed without issue in less than the scheduled time.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been cancelled and will be rescheduled at a later date.
The scheduled maintenance has been completed.
Uptimus tracks the official Customerio status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.customerio.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
