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Customer Success and Product Experience Software for increasing revenue and advocacy.
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The latest official observation is not fresh enough to confirm current service health.
Official provider statusOfficial maintenance active
Gainsight CS - US1, US2 & EU - Backend Services - Major Release: Saturday, 31st October 2026 — Maintenance Window: UTC - From 3:00 AM to 7:00 AM Saturday, 31st October 2026 CDT - From 10:00 PM Friday, 30th to 2:00 AM Saturday, 31st October 2026 IST - From 8:30 AM to 12:30 PM Saturday, 31st October 2026 Activity: Gainsight has planned a scheduled deployment of the US1, US2 and EU Region Backend Services - Major Release. During this release window, users may intermittently experience login issues, Data Stores may be temporarily inaccessible, and the Rules Engine Queue may intermittently enter a hold state. This deployment is within Backend Services to support the upcoming CS release. To learn more about timing, frequency, and impact of releases, refer to NXT Release Process at following link. https://support.gainsight.com/Gainsight_NXT/Getting_Started_for_Admins_and_End_Users/Gainsight_NXT_Upgrade_Process Hold Time for queues: 2 Hours Impact Details: US1, US2 & EU PRODUCTION Environment Data Ingestion Queue - NO IMPACT Data Processor Queue - Delay of 2 Hours anticipated. Rules Engine Queue - Delay of 2 Hours anticipated. Journey Orchestrator : Delay of 2 Hours anticipated Gainsight Application : Intermittently, users may be unable to log in, and Reports or Data may not render in the UI. FOR MORE INFORMATION Please follow https://status.gainsight.com/ for latest status updates. If you have questions, please open a ticket with us by sending a note to [email protected].
Official provider statusOfficial incident resolved
Elevated SFDC errors for few customers — We are marking this incident as resolved.
Official provider statusOfficial incident active
Industry-wide PHP and Node.js security update — This week, security updates were released for PHP and Node.js. This is an industry-wide issue and is not specific to Gainsight. Our Security and Engineering teams applied the available patches and mitigations right away, and we have seen no evidence of any compromise. Our Security team continues to actively monitor our systems. Do I need to do anything? No. If you have questions, contact [email protected] or your Gainsight team.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 110h 13mOngoing | Yes | Unknown | ||
| 115h 20m | Yes | Unknown | ||
| 4h | Yes | Minor | ||
| 8h 36m | Yes | Unknown | ||
| 16h 43m | Yes | Minor | ||
| 2h 58m | Yes | Minor | ||
| 28m | Yes | Minor | ||
| 12h 49m | Yes | Minor |
Uptimus 通过官方状态源监控 Gainsight，并将事件、维护和组件健康状况统一为一致的服务状态。
此页面目前包含 27 个受监控组件、56 个事件、58 个维护窗口和 12 天已知历史。
Uptimus 是独立监控服务，与 Gainsight 无关联。健康状态并不保证每位用户、设备或地区都未受影响。
当 Gainsight 或受监控组件报告重大或关键中断时接收通知。 提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。 可用历史包含 56 个事件，为提醒提供当前状态之外的背景。 最近收录的事件是“Industry-wide PHP and Node.js security update”。
接收有关性能下降、部分影响和非完全中断的小型事件通知。 Uptimus 当前跟踪 Gainsight 的 27 个组件: Gainsight CS EU Application, Gainsight CS US1 Application, Gainsight CS US2 Application, EU Rules Engine Queue。 提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。
Planned work published by the official provider.
Maintenance Window: UTC - From 3:00 AM to 7:00 AM Saturday, 31st October 2026 CDT - From 10:00 PM Friday, 30th to 2:00 AM Saturday, 31st October 2026 IST - From 8:30 AM to 12:30 PM Saturday, 31st October 2026 Activity: Gainsight has planned a scheduled deployment of the US1, US2 and EU Region Backend Services - Major Release. During this release window, users may intermittently experience login issues, Data Stores may be temporarily inaccessible, and the Rules Engine Queue may intermittently enter a hold state. This deployment is within Backend Services to support the upcoming CS release. To learn more about timing, frequency, and impact of releases, refer to NXT Release Process at following link. https://support.gainsight.com/Gainsight_NXT/Getting_Started_for_Admins_and_End_Users/Gainsight_NXT_Upgrade_Process Hold Time for queues: 2 Hours Impact Details: US1, US2 & EU PRODUCTION Environment Data Ingestion Queue - NO IMPACT Data Processor Queue - Delay of 2 Hours anticipated. Rules Engine Queue - Delay of 2 Hours anticipated. Journey Orchestrator : Delay of 2 Hours anticipated Gainsight Application : Intermittently, users may be unable to log in, and Reports or Data may not render in the UI. FOR MORE INFORMATION Please follow https://status.gainsight.com/ for latest status updates. If you have questions, please open a ticket with us by sending a note to [email protected].
Started 2026年10月31日 UTC 03:00 · Ongoing
The scheduled maintenance has been completed.
Started 2026年10月24日 UTC 03:00 · Resolved 2026年10月24日 UTC 07:00
The scheduled maintenance has been completed.
Started 2026年10月17日 UTC 03:00 · Resolved 2026年10月17日 UTC 07:00
The scheduled maintenance has been completed.
Started 2026年10月10日 UTC 03:00 · Resolved 2026年10月10日 UTC 07:00
The scheduled maintenance has been completed.
Started 2026年9月12日 UTC 03:00 · Resolved 2026年9月12日 UTC 07:00
The scheduled maintenance has been completed.
Started 2026年8月15日 UTC 03:00 · Resolved 2026年8月15日 UTC 07:00
The scheduled maintenance has been completed.
Started 2026年8月8日 UTC 03:00 · Resolved 2026年8月8日 UTC 04:00
The scheduled maintenance has been completed.
Started 2026年7月25日 UTC 03:00 · Resolved 2026年7月25日 UTC 07:00
Downdetector 公共页面主要基于用户报告。Uptimus 还会在来源提供时结合官方事件、维护窗口和组件状态。
| 比较标准 | Uptimus | Downdetector |
|---|---|---|
| Gainsight 的社区中断报告 | 已包含 | 已包含 |
| 区分个别报告和大范围中断的自适应基线 | 已包含 | 已包含 |
| 24 小时报表活动和区域中断视图 | 已包含 | 已包含 |
| 在一个工作区管理网站、状态提供商、Steam 游戏及 Android 应用和游戏 | 已包含 | 独立产品 |
| 从同一工作区发送邮件、推送和 Webhook 告警 | 已包含 | 独立产品 |
| Gainsight 的官方事件更新和状态时间线 | 已包含 | 以用户报告为主 |
| 分别展示组件健康与维护窗口 | 已包含 | 公共页面功能有限 |
The current official status of Gainsight cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Gainsight in the last 24 hours. Last official check: .
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