Grasshopper status

As part of GoTo’s commitment to provide exceptional service and reliability to our customers, we are performing maintenance to improve infrastructure resiliency. During the maintenance, customers may experience increased latency issues and slower response times. GoTo will be conducting service maintenance for all products. Our team will be taking all appropriate actions to minimize service interruptions during this event. November 18th - 02:30 to 03:00 am UTC - Customers may notice increased latency November 18th - 06:00 to 06:30 am UTC - Customers may notice increased latency We would like to thank you for your patience and understanding during this period.

Started 2026年11月18日 UTC 02:30 · Ongoing

As part of our commitment to provide exceptional service and reliability to our customers, GoTo will be conducting a scheduled maintenance affecting LogMeIn Pro and Central, join.me, Hamachi, and GoToMyPC on the date and time listed below. Our team will take all appropriate actions to minimize service interruptions during this event. Date and Time: Saturday, November 14, 2026, 06:30 AM UTC to 09:00 AM UTC Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2-hour 30-minute maintenance window. What to expect: LogMeIn Pro and Central: Existing remote access sessions will remain active, and users can continue to work without interruption. The following features will not be available during the maintenance: registration; login to Central and/or the My Computers page; accessing and changing anything on the website (user management, subscription management, purchases, reports, etc.) and through the API (including desktop and mobile LogMeIn clients); starting new remote access sessions (remote control, file manager, dashboard, etc.); host login/logout; adding new hosts; modifying host subscriptions; executing One2Many and Remote Execution tasks. join.me: Existing join.me sessions (voice and screen sharing) will not be affected, but in-app functions such as start/stop recording, Mute 'em, and chime will not be available. The following features will not be available during the maintenance: registration; starting a new screen sharing or VoIP audio session; starting a new phone audio session; joining an existing screen sharing session (including reconnecting); accessing and changing anything on the website (including purchases). Hamachi: Existing network connections will not be interrupted. The following features will not be available during the maintenance: registration; accessing and changing anything on the website (including purchases); adding new hosts to a network; hosts coming online/going offline in networks. GoToMyPC: GoToMyPC users with two-factor authentication (TFA) set up will not be able to log in during the maintenance. We would like to thank you for your patience and understanding during this time.

Started 2026年11月14日 UTC 06:30 · Ongoing

We will be undergoing scheduled maintenance during this time.

Started 2026年11月14日 UTC 06:00 · Ongoing

The scheduled maintenance has been completed.

Started 2026年10月22日 UTC 09:00 · Resolved 2026年10月22日 UTC 10:00

The scheduled maintenance has been completed.

Started 2026年10月15日 UTC 07:00 · Resolved 2026年10月15日 UTC 08:30

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Started 2026年10月14日 UTC 07:00 · Resolved 2026年10月14日 UTC 08:30

The scheduled maintenance has been cancelled.

Started 2026年8月31日 UTC 16:57 · Resolved 2026年10月2日 UTC 14:40

The scheduled maintenance has been completed.

Started 2026年9月30日 UTC 05:30 · Resolved 2026年9月30日 UTC 08:00