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Helpdesk status
Customer communication management with AI-powered ticketing software.
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Helpdesk宕机了吗？
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Source: official status page
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Helpdesk service health graph
Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Helpdesk activity
Loading reports… · Last 24 hours
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- No problems detected
- Possible problems
- Problems detected
- Early warning
- Official incident
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
View chart data
| Start | End | Reports | Status |
|---|
Latest activity
Last 24 hoursStatus verification pending
The latest official observation is not fresh enough to confirm current service health.
Official provider status
Helpdesk outage reports
0 outage reports in the last 24 hours.
Helpdesk 中断地图
Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.Helpdesk 中断地图
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Helpdesk status history
Official status observations, not measured service uptime.
Last 60 daysDaily history
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- 正常
- 问题
- 中断
- 维护
- 无数据
Helpdesk components
| Component name | Status |
|---|---|
| Helpdesk Subprocessors' service status | Up |
| Helpdesk API status | Up |
| Helpdesk Integrations status | Up |
| Helpdesk Agent app status | Up |
Helpdesk incident history
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 2h 15m | Yes | Minor | ||
| 4h 11m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Major | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 0m | Yes | Minor |
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关于 Uptimus 对 Helpdesk 的监控
Uptimus 通过官方状态源监控 Helpdesk，并将事件、维护和组件健康状况统一为一致的服务状态。
此页面目前包含 4 个受监控组件、25 个事件、0 个维护窗口和 1 天已知历史。
Uptimus 是独立监控服务，与 Helpdesk 无关联。健康状态并不保证每位用户、设备或地区都未受影响。
Uptimus 如何监控 Helpdesk
当 Helpdesk 或受监控组件报告重大或关键中断时接收通知。 提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。 可用历史包含 25 个事件，为提醒提供当前状态之外的背景。 最近收录的事件是“Performance degradation of our services”。
接收有关性能下降、部分影响和非完全中断的小型事件通知。 Uptimus 当前跟踪 Helpdesk 的 4 个组件: Subprocessors' service, API, Integrations, Agent app。 提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。
维护通知
当 Helpdesk 发布计划、预定或正在进行的维护时接收通知。 提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。
