与QTSP签署电子协议的降解性能
- investigating
我们目前正在经历业绩下降并正在积极调查这一问题。 我们的小组正在努力查明根源,并执行一项解决办法。 使用eSign与IDnow QTSP的客户受到影响.
- monitoring
一项措施已经执行,我们正在监测结果.
- resolved
这一事件已经得到解决.
自动翻译自官方事件更新。
54 Idnow incidents · 2025年3月 — official updates, affected components, duration and resolution details.
我们目前正在经历业绩下降并正在积极调查这一问题。 我们的小组正在努力查明根源,并执行一项解决办法。 使用eSign与IDnow QTSP的客户受到影响.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
We are currently experiencing a service disruption on our advanced signature service Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
We are continuing to work on a fix for this issue.
The team is fixing the issue, the service should be restored within the next hour.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
*.identity.tm域(包括专用状态页)不由DNS解决,导致无法访问系统.
DNS分辨率似乎再次发挥作用. 我们正在收集证据供调查.
这一事件已经得到解决.
自动翻译自官方事件更新。
测试机器人的服务中断 在使用 HAPPYPATH 假想运行测试机器人时,如果初始数据与后来用 HAPPYPATH 提交测试机器人的数据不一致,运行结果将是SUCCESS DATA CHANGED(如CHANGEALL 假想). 实际上,这意味着-HAPPYPATH目前无法产生SUCCESS结果,如果机器人命令被写入了第一个或姓氏. 其他的机器人情况都正常。 这只影响到VideoIdent和eSign TEST机器人. AutoIdent产品和即时签名不受影响. 生产不受影响.
一项措施已经执行,我们正在监测结果.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们目前正面临服务中断。 我们的工程组正在积极调查这个问题,并努力尽快恢复全部功能. 感谢您的耐心,并将及时提供最新情况,直至服务全面恢复.
这一事件已经得到解决.
自动翻译自官方事件更新。
我们在视频IDID代理界面中发现了一个技术问题,对性能产生了影响。 这一问题导致我们的VideoIdent和eSign服务中向最终用户提供的视频代理服务减少。 已部署一个固定装置,我们正在监测情况。 AutoIdent, AutoIdent QES, eID和即时签名没有受到影响 .
这一事件已经得到解决.
自动翻译自官方事件更新。
We are currently experiencing a service disruption on NG. Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected. We will send an additional update in 60 minutes.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a performance degradation and are actively investigating the issue. Our team is working to identify the root cause and implement a solution. Customers using eSign with IDnow QTSP are affected.
This incident has been resolved.
We are currently experiencing a service disruption on PVID. Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected. We will send an additional update in 60 minutes.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service disruption on NG. Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected. We will send an additional update in 60 minutes.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently experiencing a service disruption. Our DevOps team is working to identify the root cause and implement a solution. eSigning users who use the Namirial TSP are affected. We will keep you updated with any new developments.
This incident has been resolved.
We are currently experiencing a service disruption on Check'n'Sign service. Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected. We will send an additional update in 60 minutes.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service disruption on NG. Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected. We will send an additional update in 60 minutes.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
For the last couple of hours, we're experiencing a performance degradation and are currently looking into the issue We will provide regular updates on the issue.
A 3rd party provider API is experiencing an outage, impacting the performance of Check'n'Sign. We are considering options to workaround the issue.
A fix is being implemented.
A fix has been implemented and we are monitoring the results.
The 3rd party provider API is up and running again so we are removing the workaround.
This incident has been resolved.
We're experiencing an performance degradation and are currently looking into the issue. We will provide regular updates on the issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
The team identified the root cause. We are investigating it further to restore the services as soon as possible.
We are still working on restoring the service. It may take another couple of hours.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service disruption on NG. Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected. We will send an additional update in 60 minutes.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service disruption. Our DevOps team is working to identify the root cause and implement a solution. We will send an additional update in 60 minutes.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
The services are gradually getting back online.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service disruption on NG. Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected. We will send an additional update in 60 minutes.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.