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    Last checked 9月8日 UTC 02:22

    Idnow status

    Identity verification and KYC solutions for businesses worldwide.

    Experiencing an issue?

    Idnow宕机了吗？

    Maintenance

    Source: official status page

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    OverviewActivityHistoryCommunityAbout

    Idnow service health graph

    Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

    Idnow activity

    Loading reports… · Last 24 hours

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    by Uptimus
    ————Now
    • No problems detected
    • Possible problems
    • Problems detected
    • Early warning
    • Official incident

    Small green bars: normal status (illustrative). Taller bars: report activity.

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    Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

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    15-minute report intervals · UTC
    StartEndReportsStatus

    Latest activity

    Last 24 hours

    1. Official status checked

      Idnow has active maintenance

      Official provider status
      9月8日 UTC 02:22

    2. Official maintenance active

      [IDCheck.io/Check'n'Sign] New Release Deployment — We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.

      Official provider status
      9月7日 UTC 15:20

    3. Official maintenance active

      [PVID] New Release Deployment — We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.

      Official provider status
      9月7日 UTC 15:17

    Idnow outage reports

    0 outage reports in the last 24 hours.

    近期没有中断报告

    过去24小时内，社区没有提交此服务的中断报告。

    在 Idnow 状态发生变化时接收通知

    通过电子邮件、推送和 Webhook 通知。

    开始监控

    Idnow 中断地图

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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    Idnow 中断地图

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    Idnow status history

    Official status observations, not measured service uptime.

    Last 60 daysDaily history
    Loading history…
    ——
    • 正常
    • 问题
    • 中断
    • 维护
    • 无数据

    Idnow components

    Component nameStatus
    Idnow Ident Centers — Ident Center Munich statusUp
    Idnow Test Systems — VideoIdent statusUp
    IDnow Solutions — VideoIdent statusUp
    Idnow Ident Centers — Ident Center Iasi statusUp
    Idnow Test Systems — eID statusUp
    IDnow Solutions — eID statusUp
    Idnow Test Systems — AutoIdent statusUp
    IDnow Solutions — AutoIdent statusUp
    Idnow Ident Centers — Ident Center Split statusUp
    Idnow Test Systems — AutoIdent QES statusUp

    Idnow incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved1h 23m2026年8月16日UTC 18:47YesMinor
    Official status·Resolved32h 54m2026年8月9日UTC 01:16YesCritical
    Official status·Resolved29m2026年7月27日UTC 09:17YesUnknown
    Official status·Resolved676h 24m2026年7月21日UTC 09:31YesMinor
    Official status·Resolved47m2026年7月20日UTC 14:25YesMinor
    Official status·Resolved26h 6m2026年7月2日UTC 10:06YesUnknown
    Official status·Resolved17m2026年6月10日UTC 07:24YesCritical
    Official status·Resolved17h 31m2026年6月9日UTC 14:07YesMinor

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      [IDCheck.io/Check'n'Sign] New Release Deployment

      Maintenance

      We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.

      Started 2026年10月1日 UTC 05:00 · Ongoing

    2. ✓

      [PVID] New Release Deployment

      Maintenance

      We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.

      Started 2026年9月30日 UTC 06:00 · Ongoing

    3. ✓

      [IDCheck.io] Annual Production System Failover Test

      Maintenance

      Dear customer, We are conducting our annual fail-over tests during the aforementioned time frame. We do not expect any impairment of services during the test. Should you nevertheless experience impairments, please get in touch with us using: https://support.idnow.io Sincerely Yours, IDnow DevOps Team

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    关于 Uptimus 对 Idnow 的监控

    Uptimus 通过官方状态源监控 Idnow，并将事件、维护和组件健康状况统一为一致的服务状态。

    此页面目前包含 46 个受监控组件、54 个事件、85 个维护窗口和 33 天已知历史。

    Uptimus 是独立监控服务，与 Idnow 无关联。健康状态并不保证每位用户、设备或地区都未受影响。

    Uptimus 如何监控 Idnow

    当 Idnow 或受监控组件报告重大或关键中断时接收通知。 提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。 可用历史包含 54 个事件，为提醒提供当前状态之外的背景。 最近收录的事件是“Degraded Performance of eSign with QTSP”。

    接收有关性能下降、部分影响和非完全中断的小型事件通知。 Uptimus 当前跟踪 Idnow 的 46 个组件: Ident Center Munich, VideoIdent, VideoIdent, Ident Center Iasi。 提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。

    维护通知
    当 Idnow 发布计划、预定或正在进行的维护时接收通知。 Uptimus 已从 Idnow 的可用历史中收录 85 个维护窗口。 提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。
    恢复通知
    当 Idnow 或受影响组件恢复正常运行时收到通知。 页面包含 33 天已知历史，已解决事件仍可供查看。 提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。
    状态消息
    Uptimus 保存 Idnow 发布的事件标题，并与标准化状态一起显示。 可用历史包含 54 个事件，为提醒提供当前状态之外的背景。 最近收录的事件是“Degraded Performance of eSign with QTSP”。
    状态详情
    事件和维护更新会被保留，以便跟踪调查、缓解和恢复过程。 Uptimus 保存的近期官方更新为：“This incident has been resolved.”。
    组件状态筛选
    选择所有组件或仅选择使用的 Idnow 产品。官方通知会遵循该选择。 Uptimus 当前跟踪 Idnow 的 46 个组件: Ident Center Munich, VideoIdent, VideoIdent, Ident Center Iasi。 筛选只改变官方提醒的发送范围，不会从公开历史中移除事件。

    常见问题

    在 Idnow 状态发生变化时接收通知

    开始监控
    Similar services
    Comparison

    Idnow：Uptimus 与 Downdetector 对比

    Downdetector 公共页面主要基于用户报告。Uptimus 还会在来源提供时结合官方事件、维护窗口和组件状态。

    Idnow：Uptimus 与 Downdetector 对比
    比较标准UptimusDowndetector
    Idnow 的社区中断报告已包含

    The official status page for Idnow reports normal operation. 0 reports were recorded for Idnow in the last 24 hours. Last official check: 9月8日 UTC 02:22.

    Started 2026年9月29日 UTC 06:00 · Ongoing

  1. ✓

    [IDCheck.io/PVID/Check'n'Sign] New Release Deployment in TEST

    Maintenance

    We will deploy a new release in TEST environment during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.

    Started 2026年9月23日 UTC 06:00 · Ongoing

  2. ✓

    Webhook certificate replacement for TEST system

    Maintenance

    During this maintenance window, we will deploy new webhook certificates for the following common names: gateway.test.idnow.de This change will not require any downtime, and service availability and performance will not be affected. Please note that the next scheduled webhook certificate replacement will take place in March 2027, in accordance with the shorter certificate validity periods defined by the current TLS Baseline Requirements. If you have any questions, please contact us at https://support.idnow.io. Best regards, IDnow DevOps Team

    Started 2026年9月16日 UTC 08:00 · Ongoing

  3. ✓

    New Release Deployment

    Maintenance

    We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included in the new release.

    Started 2026年9月15日 UTC 04:00 · Ongoing

  4. ✓

    [IDCheck.io/PVID/Check'n'Sign] System maintenance

    Maintenance

    Dear customer, We would like to inform you that our system will undergo scheduled maintenance. During the maintenance period, estimated to be 2 hours, you may experience intermittent service interruptions, slow response times, or temporary unavailability of certain features. Our dedicated team will be working diligently to minimize any downtime and complete the maintenance as quickly as possible. We apologize for any inconvenience caused and appreciate your patience. If you have any questions or concerns, please get in touch with us using https://support.idnow.io Sincerely Yours, IDnow DevOps Team

    Started 2026年9月14日 UTC 21:00 · Ongoing

  5. ✓

    [NG] Platform Performance Testing

    Maintenance

    Dear customer, We are conducting a maintenance activity during the aforementioned time frame. The primary goal of this maintenance is to perform essential load testing to enhance the robustness and reliability of our systems. The maintenance will not lead to a downtime of the system, but the system might be briefly unavailable during this period. Please be assured that this maintenance carries no major risks. Our team has carefully planned for this procedure and is fully prepared for fast mitigation of any issues that may arise. We are dedicated to minimizing any potential impact on your experience. Thank you for your understanding and continued support. If you have any questions or concerns, please get in touch with us using https://support.idnow.de Sincerely Yours, IDnow DevOps Team

    Started 2026年9月8日 UTC 21:30 · Ongoing

    6. 已包含
    区分个别报告和大范围中断的自适应基线已包含已包含
    24 小时报表活动和区域中断视图已包含已包含
    在一个工作区管理网站、状态提供商、Steam 游戏及 Android 应用和游戏已包含独立产品
    从同一工作区发送邮件、推送和 Webhook 告警已包含独立产品
    Idnow 的官方事件更新和状态时间线已包含以用户报告为主
    分别展示组件健康与维护窗口已包含公共页面功能有限
    已包含以用户报告为主 · 公共页面功能有限独立产品

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