Uptimus 从哪里获取 Servicerocket 的官方状态？

Uptimus 读取 Servicerocket 官方状态源，并统一事件、维护和组件状态。以下链接可用于直接核验提供商信息。 Servicerocket Status Page: https://status.servicerocket.com Servicerocket Home Page: https://www.servicerocket.com

Servicerocket 显示正常，但我遇到了问题，可能是什么原因？

新事件可能尚未在官方页面公布，也可能只影响少量账户或某个地区，或与设备、网络、软件或运营商有关。请检查组件和社区报告，尝试其他连接；若问题持续，请联系 Servicerocket 支持。

如何检查 Servicerocket 是否存在问题？

将本页的标准化状态和近期事件与官方来源进行比较。Uptimus 汇总组件变化、维护、社区报告和事件详情，以区分大范围中断和本地问题。

如何接收Servicerocket故障通知？

将 Servicerocket 添加到 Uptimus 工作区，然后选择事件类型和发送渠道。根据套餐和配置，中断、问题、维护和恢复提醒可通过电子邮件、推送、Webhook 或已配置的集成发送。如果 Servicerocket 提供组件状态，可以监控全部组件，或仅接收团队所用产品的官方提醒。

Last checked 9月8日 UTC 12:36

Servicerocket status

Atlassian partner for support, acceleration, and growth.

Experiencing an issue?

Servicerocket宕机了吗？

Maintenance

Source: official status page

Having issues with Servicerocket?

Share your experience to help others stay informed.

Servicerocket service health graph

Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

No problems detected
Possible problems
Problems detected
Early warning
Official incident

Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

View chart data

15-minute report intervals · UTC
Start	End	Reports	Status

Latest activity

Last 24 hours

Official status checked
Servicerocket has active maintenance
Official provider status
9月8日 UTC 12:36

Servicerocket outage reports

0 outage reports in the last 24 hours.

近期没有中断报告

过去24小时内，社区没有提交此服务的中断报告。

Servicerocket 中断地图

查看完整地图

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Servicerocket status history

Official status observations, not measured service uptime.

Last 60 daysDaily history

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正常
问题
中断
维护
无数据

Servicerocket components

Component name	Status
ServiceRocket Sites — Documentation status	Up
ServiceRocket Marketplace — Portal status	Up
ServiceRocket Support — Service Desk Portal status	Up
Servicerocket Atlassian Apps — Surveys for JSM status	Up
ServiceRocket Support — Service Desk Email Requests status	Up
ServiceRocket Marketplace — Website status	Up
ServiceRocket Support — Service Desk Internal status	Up

Servicerocket incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusResolved	24m	2023年10月17日UTC 15:07	Yes	Critical
Official statusResolved	170h 1m	2023年3月27日UTC 13:41	Yes	Minor
Official statusResolved	44m	2023年3月2日UTC 15:57	Yes	Major
Official statusResolved	3h 42m	2022年12月21日UTC 03:39	Yes	Major
Official statusResolved	7h 37m	2022年10月13日UTC 17:50	Yes	Critical
Official statusResolved	8h 58m	2022年9月28日UTC 17:23	Yes	Critical
Official statusResolved	100h 46m	2022年6月3日UTC 03:40	Yes	Critical
Official statusResolved	3h 8m	2022年3月21日UTC 05:12	Yes	Minor

Scheduled maintenance

Planned work published by the official provider.

Security & Encryption for Confluence Cloud Infrastructure Transfer
Resolved
The scheduled maintenance has been completed.
Started 2024年1月28日 UTC 09:00 · Resolved 2024年1月28日 UTC 11:08
Migration of Contact Views for Salesforce & JSM Infrastructure to Appfire
Resolved
The migration has been completed now. The application is now running on the Appfire infrastructure.
Started 2023年11月21日 UTC 08:30 · Resolved 2023年11月21日 UTC 09:31
Migration of Publisher for Confluence Cloud to Salesforce Infrastructure to Appfire
Resolved
The Publisher for Confluence Cloud to Salesforce infrastructure is successfully transferred from ServiceRocket to Appfire. The Publisher for Confluence Cloud to Salesforce is available now. We appreciate your help and look forward to working with you. If you require assistance during the process, you can reach out for support through chat at https://ServiceRocket.drift.click/6b0df9e8-5a91-4579-bc01-be98fbd457b8.
Started 2023年10月24日 UTC 10:00 · Resolved 2023年10月24日 UTC 11:00
Migration of Connector for Salesforce & Confluence Cloud Infrastructure to Appfire
Resolved
The Connector for Salesforce and Confluence Cloud infrastructure is successfully transferred from ServiceRocket to Appfire. The connector for Salesforce and Confluence Cloud is available now, Admins are requested to add Appfire’s domain URL to the Salesforce remote site settings. For more details please refer to the following documentation: - https://apps-docs.servicerocket.com/salesforce-confluence-cloud/appfiretransition We appreciate your help and look forward to working with you. If you require assistance during the process, you can reach out for support through chat at https://ServiceRocket.drift.click/6b0df9e8-5a91-4579-bc01-be98fbd457b8.
Started 2023年9月9日 UTC 06:00 · Resolved 2023年9月9日 UTC 07:46
ServiceRocket Support Portal Scheduled Migration
Resolved
The scheduled maintenance has been completed.
Started 2023年8月31日 UTC 22:00 · Resolved 2023年9月4日 UTC 17:00
Classic Connector for Salesforce & Jira - Migration Service to Cloud will be unavailable
Resolved
The scheduled maintenance has been completed.
Started 2023年7月31日 UTC 10:00 · Resolved 2023年8月2日 UTC 06:59
Migration of Connector for Salesforce & Jira Cloud Infrastructure to Appfire
Resolved
The Connector for Salesforce and Jira Cloud infrastructure is successfully transferred from ServiceRocket to Appfire. The connector for Salesforce and Jira is available now, Admins are requested to add Appfire’s domain URL to the Salesforce remote site settings. For more details please refer to the following documentation: - https://servicerocket-apps.atlassian.net/wiki/spaces/CSFJIRA/pages/1050738693/Transitioning+of+Connector+for+Salesforce+- Jira+to+Appfire+infrastructure https://apps.appf.re/sfjc/doc/transfer We appreciate your help and look forward to working with you. If you require assistance during the process, you can reach out for support through chat at https://ServiceRocket.drift.click/6b0df9e8-5a91-4579-bc01-be98fbd457b8.
Started 2023年7月29日 UTC 06:00 · Resolved 2023年7月29日 UTC 07:41
Migration Service to Cloud will be unavailable
Resolved
The scheduled maintenance has been completed.
Started 2023年7月27日 UTC 00:00 · Resolved 2023年7月31日 UTC 00:00

关于 Uptimus 对 Servicerocket 的监控

Uptimus 通过官方状态源监控 Servicerocket，并将事件、维护和组件健康状况统一为一致的服务状态。

此页面目前包含 11 个受监控组件、49 个事件、35 个维护窗口和 1 天已知历史。

Uptimus 是独立监控服务，与 Servicerocket 无关联。健康状态并不保证每位用户、设备或地区都未受影响。

Uptimus 如何监控 Servicerocket

当 Servicerocket 或受监控组件报告重大或关键中断时接收通知。提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。可用历史包含 49 个事件，为提醒提供当前状态之外的背景。最近收录的事件是“Errors when accessing Connections and in lightning components in Salesforce”。

接收有关性能下降、部分影响和非完全中断的小型事件通知。 Uptimus 当前跟踪 Servicerocket 的 11 个组件: Documentation, Portal, Service Desk Portal, Surveys for JSM。提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。

维护通知

当 Servicerocket 发布计划、预定或正在进行的维护时接收通知。 Uptimus 已从 Servicerocket 的可用历史中收录 35 个维护窗口。提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。

恢复通知

当 Servicerocket 或受影响组件恢复正常运行时收到通知。页面包含 1 天已知历史，已解决事件仍可供查看。提醒可通过工作区启用的渠道发送，包括电子邮件、推送和已配置的集成。

状态消息

Uptimus 保存 Servicerocket 发布的事件标题，并与标准化状态一起显示。可用历史包含 49 个事件，为提醒提供当前状态之外的背景。最近收录的事件是“Errors when accessing Connections and in lightning components in Salesforce”。

状态详情

事件和维护更新会被保留，以便跟踪调查、缓解和恢复过程。 Uptimus 保存的近期官方更新为：“Our team have investigated and identified possible reasons. Access to the Connector for Salesforce and Jira has been restored. If the issue continue to happen, please contact our support team immediately. Thank you and we apologize for the inconvenience thi…”。

组件状态筛选

选择所有组件或仅选择使用的 Servicerocket 产品。官方通知会遵循该选择。 Uptimus 当前跟踪 Servicerocket 的 11 个组件: Documentation, Portal, Service Desk Portal, Surveys for JSM。筛选只改变官方提醒的发送范围，不会从公开历史中移除事件。

常见问题

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Comparison

Servicerocket：Uptimus 与 Downdetector 对比
比较标准	Uptimus	Downdetector
Servicerocket 的社区中断报告	已包含

Servicerocket status

Having issues with Servicerocket?

Servicerocket service health graph

Servicerocket activity

Latest activity

Servicerocket outage reports

Servicerocket 中断地图

Servicerocket 中断地图

Servicerocket status history

Servicerocket components

Servicerocket incident history

Scheduled maintenance

Security & Encryption for Confluence Cloud Infrastructure Transfer

Migration of Contact Views for Salesforce & JSM Infrastructure to Appfire

Migration of Publisher for Confluence Cloud to Salesforce Infrastructure to Appfire

Migration of Connector for Salesforce & Confluence Cloud Infrastructure to Appfire

ServiceRocket Support Portal Scheduled Migration

Classic Connector for Salesforce & Jira - Migration Service to Cloud will be unavailable

Migration of Connector for Salesforce & Jira Cloud Infrastructure to Appfire

Migration Service to Cloud will be unavailable

社区讨论

关于 Uptimus 对 Servicerocket 的监控

Uptimus 如何监控 Servicerocket

常见问题

Servicerocket：Uptimus 与 Downdetector 对比

How would you rate Servicerocket over the last month?