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    Last checked 10月28日 UTC 05:14

    Servicerocket status

    Atlassian partner for support, acceleration, and growth.

    Experiencing an issue?

    Servicerocket logo

    Servicerocket宕机了吗?

    Status unavailable

    The current official status of Servicerocket cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Servicerocket in the last 24 hours. Last official check: 10月28日 UTC 05:14.

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Status verification pending

      The latest official observation is not fresh enough to confirm current service health.

      Official provider status
      10月28日 UTC 05:14

    Servicerocket outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    近期没有中断报告

    过去24小时内,社区没有提交此服务的中断报告。

    在 Servicerocket 状态发生变化时接收通知

    通过电子邮件、推送和 Webhook 通知。

    开始监控

    Servicerocket 中断地图

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    查看完整地图

    Servicerocket 中断地图

    Loading report locations…

    Servicerocket status history

    Official status observations, not measured service uptime.

    Servicerocket components

    Component nameStatus
    ServiceRocket Sites — Documentation statusUp
    ServiceRocket Marketplace — Portal statusUp
    ServiceRocket Support — Service Desk Portal statusUp
    Servicerocket Atlassian Apps — Surveys for JSM statusUp
    ServiceRocket Support — Service Desk Email Requests statusUp
    ServiceRocket Marketplace — Website statusUp
    ServiceRocket Support — Service Desk Internal statusUp

    Servicerocket incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved24m2023年10月17日UTC 15:07YesCritical
    Official status·Resolved170h 1m2023年3月27日UTC 13:41YesMinor
    Official status·Resolved44m2023年3月2日UTC 15:57YesMajor
    Official status·Resolved3h 42m2022年12月21日UTC 03:39YesMajor
    Official status·Resolved7h 37m2022年10月13日UTC 17:50YesCritical
    Official status·Resolved8h 58m2022年9月28日UTC 17:23YesCritical
    Official status·Resolved100h 46m2022年6月3日UTC 03:40YesCritical
    Official status·Resolved3h 8m2022年3月21日UTC 05:12YesMinor

    关于 Uptimus 对 Servicerocket 的监控

    Uptimus 通过官方状态源监控 Servicerocket,并将事件、维护和组件健康状况统一为一致的服务状态。

    此页面目前包含 11 个受监控组件、49 个事件、35 个维护窗口和 0 天已知历史。

    Uptimus 是独立监控服务,与 Servicerocket 无关联。健康状态并不保证每位用户、设备或地区都未受影响。

    Uptimus 如何监控 Servicerocket

    当 Servicerocket 或受监控组件报告重大或关键中断时接收通知。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。 可用历史包含 49 个事件,为提醒提供当前状态之外的背景。 最近收录的事件是“Errors when accessing Connections and in lightning components in Salesforce”。

    接收有关性能下降、部分影响和非完全中断的小型事件通知。 Uptimus 当前跟踪 Servicerocket 的 11 个组件: Documentation, Portal, Service Desk Portal, Surveys for JSM。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。

    维护通知
    当 Servicerocket 发布计划、预定或正在进行的维护时接收通知。 Uptimus 已从 Servicerocket 的可用历史中收录 35 个维护窗口。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。
    恢复通知
    当 Servicerocket 或受影响组件恢复正常运行时收到通知。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。

    社区讨论

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    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Security & Encryption for Confluence Cloud Infrastructure Transfer

      Resolved

      The scheduled maintenance has been completed.

      Started 2024年1月28日 UTC 09:00 · Resolved 2024年1月28日 UTC 11:08

    2. ✓

      Migration of Contact Views for Salesforce & JSM Infrastructure to Appfire

      Resolved

      The migration has been completed now. The application is now running on the Appfire infrastructure.

      Started 2023年11月21日 UTC 08:30 · Resolved 2023年11月21日 UTC 09:31

    3. ✓

      Migration of Publisher for Confluence Cloud to Salesforce Infrastructure to Appfire

      Resolved

      The Publisher for Confluence Cloud to Salesforce infrastructure is successfully transferred from ServiceRocket to Appfire. The Publisher for Confluence Cloud to Salesforce is available now. We appreciate your help and look forward to working with you. If you require assistance during the process, you can reach out for support through chat at https://ServiceRocket.drift.click/6b0df9e8-5a91-4579-bc01-be98fbd457b8.

      Started 2023年10月24日 UTC 10:00 · Resolved 2023年10月24日 UTC 11:00

    4. ✓

      Migration of Connector for Salesforce & Confluence Cloud Infrastructure to Appfire

      Resolved

      The Connector for Salesforce and Confluence Cloud infrastructure is successfully transferred from ServiceRocket to Appfire. The connector for Salesforce and Confluence Cloud is available now, Admins are requested to add Appfire’s domain URL to the Salesforce remote site settings. For more details please refer to the following documentation: - https://apps-docs.servicerocket.com/salesforce-confluence-cloud/appfiretransition We appreciate your help and look forward to working with you. If you require assistance during the process, you can reach out for support through chat at https://ServiceRocket.drift.click/6b0df9e8-5a91-4579-bc01-be98fbd457b8.

      Started 2023年9月9日 UTC 06:00 · Resolved 2023年9月9日 UTC 07:46

    5. ✓

      ServiceRocket Support Portal Scheduled Migration

      Resolved

      The scheduled maintenance has been completed.

      Started 2023年8月31日 UTC 22:00 · Resolved 2023年9月4日 UTC 17:00

    6. ✓

      Classic Connector for Salesforce & Jira - Migration Service to Cloud will be unavailable

      Resolved

      The scheduled maintenance has been completed.

      Started 2023年7月31日 UTC 10:00 · Resolved 2023年8月2日 UTC 06:59

    7. ✓

      Migration of Connector for Salesforce & Jira Cloud Infrastructure to Appfire

      Resolved

      The Connector for Salesforce and Jira Cloud infrastructure is successfully transferred from ServiceRocket to Appfire. The connector for Salesforce and Jira is available now, Admins are requested to add Appfire’s domain URL to the Salesforce remote site settings. For more details please refer to the following documentation: - https://servicerocket-apps.atlassian.net/wiki/spaces/CSFJIRA/pages/1050738693/Transitioning+of+Connector+for+Salesforce+- Jira+to+Appfire+infrastructure https://apps.appf.re/sfjc/doc/transfer We appreciate your help and look forward to working with you. If you require assistance during the process, you can reach out for support through chat at https://ServiceRocket.drift.click/6b0df9e8-5a91-4579-bc01-be98fbd457b8.

      Started 2023年7月29日 UTC 06:00 · Resolved 2023年7月29日 UTC 07:41

    8. ✓

      Migration Service to Cloud will be unavailable

      Resolved

      The scheduled maintenance has been completed.

      Started 2023年7月27日 UTC 00:00 · Resolved 2023年7月31日 UTC 00:00

    状态消息
    Uptimus 保存 Servicerocket 发布的事件标题,并与标准化状态一起显示。 可用历史包含 49 个事件,为提醒提供当前状态之外的背景。 最近收录的事件是“Errors when accessing Connections and in lightning components in Salesforce”。
    状态详情
    事件和维护更新会被保留,以便跟踪调查、缓解和恢复过程。 Uptimus 保存的近期官方更新为:“Our team have investigated and identified possible reasons. Access to the Connector for Salesforce and Jira has been restored. If the issue continue to happen, please contact our support team immediately. Thank you and we apologize for the inconvenience thi…”。
    组件状态筛选
    选择所有组件或仅选择使用的 Servicerocket 产品。官方通知会遵循该选择。 Uptimus 当前跟踪 Servicerocket 的 11 个组件: Documentation, Portal, Service Desk Portal, Surveys for JSM。 筛选只改变官方提醒的发送范围,不会从公开历史中移除事件。

    常见问题

    在 Servicerocket 状态发生变化时接收通知

    开始监控
    Similar services
    Comparison

    Servicerocket:Uptimus 与 Downdetector 对比

    Downdetector 公共页面主要基于用户报告。Uptimus 还会在来源提供时结合官方事件、维护窗口和组件状态。

    Servicerocket:Uptimus 与 Downdetector 对比
    比较标准UptimusDowndetector
    Servicerocket 的社区中断报告已包含已包含
    区分个别报告和大范围中断的自适应基线已包含已包含
    24 小时报表活动和区域中断视图已包含已包含
    在一个工作区管理网站、状态提供商、Steam 游戏及 Android 应用和游戏已包含独立产品
    从同一工作区发送邮件、推送和 Webhook 告警已包含独立产品
    Servicerocket 的官方事件更新和状态时间线已包含以用户报告为主
    分别展示组件健康与维护窗口已包含公共页面功能有限
    已包含以用户报告为主 · 公共页面功能有限独立产品

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