Trayio status

On Wednesday, 9th of September 2026, we will be performing maintenance on our login services in the EU region. The maintenance window will be between 09:00 and 11:00 BST (9th of September 01:00 to 03:00 PDT, 9th of September 18:00 to 20:00 AEST). During this window we are updating how users are directed to the Tray login page. We do not anticipate any disruption, however there is a possibility that some users may experience brief instability when signing in. If this happens, retrying after a short delay should resolve it. Workflow execution and all other platform services are unaffected and users who are already signed in will not be signed out. No other regions are impacted by this maintenance window. If you have any questions, or would like to get in touch about anything at all, please drop us a line at [email protected].

Started 2026年9月9日 UTC 08:00 · Ongoing

On Tuesday, 8th of September 2026, we will be performing maintenance on our login services in the AP region. The maintenance window will be between 09:00 and 11:00 BST (8th of September 01:00 to 03:00 PDT, 8th of September 18:00 to 20:00 AEST). During this window we are updating how users are directed to the Tray login page. We do not anticipate any disruption, however there is a possibility that some users may experience brief instability when signing in. If this happens, retrying after a short delay should resolve it. Workflow execution and all other platform services are unaffected and users who are already signed in will not be signed out. No other regions are impacted by this maintenance window. If you have any questions, or would like to get in touch about anything at all, please drop us a line at [email protected].

Started 2026年9月8日 UTC 08:00 · Ongoing

The scheduled maintenance has been completed. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.

Started 2026年9月7日 UTC 08:00 · Resolved 2026年9月7日 UTC 10:05

The scheduled maintenance on Monday, 29th of June 2026 10:00 to 12:00 BST (29th of June 02:00 to 04:00 PDT, 29th of June 19:00 to 21:00 AEST) has been cancelled. Following the completion of the Script Connector v3.3 upgrade for the EU and AP regions, our team identified a performance degradation in the connector which we are looking into. As a result, we have made the decision to roll back the changes applied to those regions and have cancelled the upcoming US region maintenance accordingly. We apologise for any inconvenience this change may cause and appreciate your understanding. If you have any questions, or would like to get in touch about anything at all, please drop us a line at [email protected].

Started 2026年6月19日 UTC 12:51 · Resolved 2026年6月25日 UTC 17:04

The scheduled maintenance on Monday, 22nd of June 2026 10:00 and 12:00 BST(22nd of June 02:00 to 04:00 PDT, 22nd of June 19:00 to 21:00 AEST) has been postponed. We apologise for any inconvenience this change may cause and appreciate your understanding. If you have any questions, or would like to get in touch about anything at all, please drop us a line at [email protected].

Started 2026年6月8日 UTC 10:25 · Resolved 2026年6月19日 UTC 10:50

All configuration changes have been applied successfully. The maintenance window is now complete. If you have any questions or concerns, please reach out to us at [email protected].

Started 2026年6月18日 UTC 14:00 · Resolved 2026年6月18日 UTC 18:12

The scheduled maintenance has been completed.

Started 2026年6月16日 UTC 09:00 · Resolved 2026年6月16日 UTC 11:05

The scheduled maintenance has been completed.

Started 2026年6月15日 UTC 09:00 · Resolved 2026年6月15日 UTC 11:01