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eClinical data management for clinical research and necessary treatments.
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Degraded performance
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Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
|---|
Official status checked
Viedoc is experiencing issues
Official provider statusOfficial incident active
Sporadic Email Failures on EU Production Instance — Email alerts triggered by EDC actions in Viedoc have been failing intermittently on the EU production instance during the following time windows: Monday, August 31, 11:02–17:25 CEST Thursday, September 3, 13:31 CEST – Friday, September 4, 22:07 CEST Most emails are being sent as expected, but a subset are delayed or, in some cases, not delivered at all. No other instances are affected. We are actively investigating and will post updates as more information becomes available.
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 6h 47mOngoing | Yes | Minor | ||
| 0m | Yes | Minor | ||
| 1h 27m | Yes | Major | ||
| 4h 59m | Yes | Major | ||
| 156h 2m | Yes | Unknown | ||
| 160h 8m | Yes | Unknown | ||
| 1h 11m | Yes | Minor | ||
| 1h 10m | Yes | Major |
Planned work published by the official provider.
The scheduled maintenance has been completed.
Started 2026年6月6日 UTC 09:00 · Resolved 2026年6月6日 UTC 10:00
The scheduled maintenance has been completed.
Started 2025年8月30日 UTC 09:00 · Resolved 2025年8月30日 UTC 10:00
The scheduled maintenance has been completed.
Started 2025年7月24日 UTC 12:30 · Resolved 2025年7月24日 UTC 13:00
The scheduled maintenance has been completed.
Started 2025年5月31日 UTC 06:00 · Resolved 2025年5月31日 UTC 06:47
The scheduled maintenance has been completed.
Started 2025年5月17日 UTC 07:00 · Resolved 2025年5月17日 UTC 08:00
The scheduled maintenance has been completed.
Started 2025年5月17日 UTC 06:00 · Resolved 2025年5月17日 UTC 07:00
The technical upgrades are now completed on the EU instance and the system is now operating as expected again. Total downtime lasted between 07:45 - 08:22 CEST.
Started 2024年9月28日 UTC 05:45 · Resolved 2024年9月28日 UTC 06:29
The scheduled maintenance has been completed.
Started 2024年9月14日 UTC 08:00 · Resolved 2024年9月14日 UTC 10:00
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Uptimus 通过官方状态源监控 Viedoc,并将事件、维护和组件健康状况统一为一致的服务状态。
此页面目前包含 29 个受监控组件、49 个事件、55 个维护窗口和 6 天已知历史。
Uptimus 是独立监控服务,与 Viedoc 无关联。健康状态并不保证每位用户、设备或地区都未受影响。
当 Viedoc 或受监控组件报告重大或关键中断时接收通知。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。 可用历史包含 49 个事件,为提醒提供当前状态之外的背景。 最近收录的事件是“Sporadic Email Failures on EU Production Instance”。
接收有关性能下降、部分影响和非完全中断的小型事件通知。 Uptimus 当前跟踪 Viedoc 的 29 个组件: Main portal (clinic/admin/designer), Main portal (clinic/admin/designer), Main portal (clinic/admin/designer), Main portal (clinic/admin/designer)。 提醒可通过工作区启用的渠道发送,包括电子邮件、推送和已配置的集成。
Downdetector 公共页面主要基于用户报告。Uptimus 还会在来源提供时结合官方事件、维护窗口和组件状态。
| 比较标准 | Uptimus | Downdetector |
|---|---|---|
| Viedoc 的社区中断报告 | 已包含 |
The official status page for Viedoc reports degraded performance. An unresolved official incident is listed: “Sporadic Email Failures on EU Production Instance”. Components reported as affected: Background processes (import/export/revisions/alerts/archive/di…, Viedoc 4 - Europe. 0 reports were recorded for Viedoc in the last 24 hours. Last official check: .
| 已包含 |
| 区分个别报告和大范围中断的自适应基线 | 已包含 | 已包含 |
|---|
| 24 小时报表活动和区域中断视图 | 已包含 | 已包含 |
|---|
| 在一个工作区管理网站、状态提供商、Steam 游戏及 Android 应用和游戏 | 已包含 | 独立产品 |
|---|
| 从同一工作区发送邮件、推送和 Webhook 告警 | 已包含 | 独立产品 |
|---|
| Viedoc 的官方事件更新和状态时间线 | 已包含 | 以用户报告为主 |
|---|
| 分别展示组件健康与维护窗口 | 已包含 | 公共页面功能有限 |
|---|
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