Zoominfo Status

We have identified an issue impacting certain Search and Intent-related services. As part of our mitigation efforts, some scheduled workflows, CSV exports, and background processing jobs have been temporarily delayed. Our Engineering team has identified the root cause and is actively working toward a full resolution. Users may experience delays in search-related processing, workflow execution, and CSV export operations. We will continue to provide updates as more information becomes available.

The issue impacting Chorus login and platform access has been resolved. Users should now be able to successfully access Chorus and utilize platform functionality as expected. Our engineering teams have implemented a fix and confirmed service restoration.

The Chorus issues have been resolved. If your meeting was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus

Our Engineering team has confirmed that all previously submitted jobs have processed successfully on Neverbounce API and the Neverbounce platform. Jobs, such as list uploads and verification, should process as expected moving forward.

This incident has been resolved.

This incident has been resolved and all calls have been re-processed.

This incident has been resolved.

Our third-party vendor has implemented a fix and services are fully restored.

Chrome has released a fix in their latest available version of 147.0.7727.101, which resolves the ZoomInfo Chrome extension appearing blank for users. All users will need to update their Chrome to version 147.0.7727.101 or later in order for the ZoomInfo Chrome extension issue to be fully resolved. Instructions for updating your Chrome: 1. In Google Chrome, click the three-dot menu (⋮) in the top-right corner 2. Hover over Help and select About Google Chrome 3. Chrome will display your current version and automatically download any available updates 4. Once the download is complete, click Relaunch to apply the update If you do not see an update available or are still on a lower version than the fixed version, you may need to work with your internal IT/help desk team to request the update.

This incident has been resolved.

ZoomInfo will be completing platform maintenance on Monday, July 6th between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.

ZoomInfo will be completing platform maintenance on Sunday, July 5th between 12:00 AM and 8:00 AM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.

ZoomInfo will be completing platform maintenance on Monday, June 29th between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.

ZoomInfo will be completing platform maintenance on Sunday, June 28th between 12:00 AM and 8:00 AM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.

ZoomInfo will be completing platform maintenance on Monday, June 22nd between 9:00 PM and 11:00 PM ET. During this maintenance window, ZoomInfo products are expected to operate normally with minimal to no impact on your experience. We appreciate your understanding as we perform essential upgrades to our systems.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.