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    Last checked 28 de out., 11:34 UTC

    Bigcommerce status

    Enterprise ecommerce platform for growth and success.

    Experiencing an issue?

    Bigcommerce logo

    Bigcommerce está fora do ar?

    Status unavailable

    The current official status of Bigcommerce cannot be verified. The latest stored provider observation indicated normal operation. 27 reports were recorded for Bigcommerce in the last 24 hours. Last official check: 28 de out., 11:34 UTC.

    Having issues with Bigcommerce?

    Share your experience to help others stay informed.

    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Status verification pending

      The latest official observation is not fresh enough to confirm current service health.

      Official provider status
      28 de out., 11:34 UTC
    2. Official incident active

      High Rate of Cloudflare Challenge Pages — The BigCommerce platform is currently experiencing an abnormally high volume of automated traffic being directed at stores. The engineering team has deployed a number of security rules to mitigate this traffic and to ensure reliability and performance of the platform is maintained. During this time merchants and shoppers may be presented with a Cloudflare challenge page as they navigate the store, which verifies they are a human user. The engineering team is continuing to refine the rules and and working to reduce frequency of these interruptions. We are also working closely with our vendor to further mitigate and improve the automatic classification of traffic. If you are experiencing issues managing your store through the Control Panel or API, we advise you to reach out the BigCommerce Support team for further assistance.

      Official provider status
      28 de out., 03:11 UTC
    3. Official incident resolved

      Degraded search availability across the platform — This incident has been resolved. All services are operational.

      Official provider status
      27 de out., 22:29 UTC

    Bigcommerce outage reports

    27 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    27 reports loaded

    Last 24 hours

    Ireland

    1 report

    Degraded performance

    27 Here, 21:20 · 14 eur zo

    Ireland

    2 reports

    Degraded performance

    27 Here, 21:07 – 27 Here, 21:08 · 14 eur zo

    View 2 reports
    1. Report 1 · 27 Here, 21:08:43

      Degraded performance

    2. Report 2 · 27 Here, 21:07:52

      Degraded performance

    Saint-Jérôme, Canada

    2 reports

    Degraded performance

    27 Here, 21:02 – 27 Here, 21:03 · 14 eur zo

    View 2 reports
    1. Report 1 · 27 Here, 21:03:34

      Degraded performance

    2. Report 2 · 27 Here, 21:02:45

      Degraded performance

    Vancouver, Canada

    1 report

    Degraded performance

    27 Here, 21:03 · 14 eur zo

    Winkler, Canada

    2 reports

    Degraded performance

    27 Here, 21:02 – 27 Here, 21:03 · 14 eur zo

    View 2 reports
    1. Report 1 · 27 Here, 21:03:34

      Degraded performance

    2. Report 2 · 27 Here, 21:02:42

      Degraded performance

    Canada

    1 report

    Major outage

    27 Here, 20:57 · 14 eur zo

    Canada

    2 reports

    Degraded performance

    27 Here, 20:55 – 27 Here, 20:56 · 14 eur zo

    View 2 reports
    1. Report 1 · 27 Here, 20:56:22

      Degraded performance

    2. Report 2 · 27 Here, 20:55:21

      Degraded performance

    Ireland

    2 reports

    Degraded performance

    27 Here, 20:52 – 27 Here, 20:53 · 14 eur zo

    View 2 reports
    1. Report 1 · 27 Here, 20:53:43

      Degraded performance

    2. Report 2 · 27 Here, 20:52:57

      Degraded performance

    Glasgow, United Kingdom

    1 report

    Degraded performance

    27 Here, 20:52 · 14 eur zo

    Wigan, United Kingdom

    1 report

    Degraded performance

    27 Here, 20:52 · 14 eur zo

    Bury, United Kingdom

    1 report

    Degraded performance

    27 Here, 20:52 · 14 eur zo

    Solihull, United Kingdom

    1 report

    Degraded performance

    27 Here, 20:52 · 14 eur zo

    Oldham, United Kingdom

    1 report

    Degraded performance

    27 Here, 20:52 · 14 eur zo

    Pflugerville, United States

    1 report

    Major outage

    27 Here, 20:51 · 14 eur zo

    Memphis, United States

    1 report

    Major outage

    27 Here, 20:51 · 14 eur zo

    Seminole County, United States

    1 report

    Major outage

    27 Here, 20:51 · 14 eur zo

    Memphis, United States

    1 report

    Degraded performance

    27 Here, 20:50 · 14 eur zo

    Seminole County, United States

    1 report

    Degraded performance

    27 Here, 20:50 · 14 eur zo

    Pflugerville, United States

    1 report

    Degraded performance

    27 Here, 20:50 · 14 eur zo

    Memphis, United States

    1 report

    Degraded performance

    27 Here, 20:49 · 14 eur zo

    Seminole County, United States

    1 report

    Degraded performance

    27 Here, 20:49 · 14 eur zo

    Pflugerville, United States

    1 report

    Degraded performance

    27 Here, 20:49 · 14 eur zo

    Similar reports from the same location are grouped in 5-minute windows. Counts reflect the reports shown.

    Bigcommerce status history

    Official status observations, not measured service uptime.

    Bigcommerce components

    Component nameStatus
    Bigcommerce API & Webhooks statusUp
    Bigcommerce 3rd Party Services — Avalara statusUp
    Bigcommerce B2B Edition — B2B Edition - API statusUp
    Bigcommerce Client Services — Client Portal statusUp
    Bigcommerce B2B Edition — B2B Edition - Dashboard statusUp
    Bigcommerce 3rd Party Services — Braintree statusUp
    Bigcommerce Checkout & Payment Processing statusUp
    Bigcommerce Client Services — Support Center statusUp
    Bigcommerce B2B Edition — B2B Edition - Buyers Portal statusUp
    Bigcommerce 3rd Party Services — Braintree PayPal Processing statusUp

    Bigcommerce incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Monitoring8h 35mOngoing28 de out. de 202603:11 UTCYesMinor
    Official status·Resolved1h 6m27 de out. de 202621:23 UTCYesMinor
    Official status·Resolved2h 12m27 de out. de 202605:29 UTCYesMajor
    Official status·Resolved2h 11m26 de out. de 202612:07 UTCYesMajor
    Official status·Resolved3h 12m24 de out. de 202615:35 UTCYesMinor
    Official status·Resolved14m24 de out. de 202613:08 UTCYesUnknown
    Official status·Resolved7h 33m22 de out. de 202620:14 UTCYesMinor
    Official status·Resolved1h 10m20 de out. de 202609:23 UTCYesMinor

    Sobre o monitoramento de Bigcommerce no Uptimus

    O Uptimus monitora Bigcommerce pela fonte oficial e normaliza incidentes, manutenções e componentes em um status consistente.

    Esta página inclui atualmente 18 componentes monitorados, 108 incidentes, 50 manutenções e 29 dias de histórico conhecido.

    O Uptimus é um serviço independente e não é afiliado ao Bigcommerce. Um status saudável não garante que todos os usuários, dispositivos ou regiões estejam sem problemas.

    Como o Uptimus monitora Bigcommerce

    Receba alertas quando Bigcommerce ou um componente monitorado informar uma falha grave ou crítica. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas. O histórico disponível contém 108 incidentes indexados e oferece contexto além do status atual. Um incidente recente indexado foi “High Rate of Cloudflare Challenge Pages”.

    Receba alertas sobre desempenho degradado, impacto parcial e incidentes que não representam uma falha completa. O Uptimus monitora atualmente 18 componentes do Bigcommerce: API & Webhooks, Avalara, B2B Edition - API, Client Portal. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas.

    Notificações de manutenção

    Receba notificações quando o status de Bigcommerce mudar

    Notificações por e-mail, push e webhook.

    Iniciar monitoramento

    Mapa de interrupções do Bigcommerce

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    Ver mapa completo

    Mapa de interrupções do Bigcommerce

    Loading report locations…

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      B2B Edition - Migration

      Resolved

      The scheduled maintenance has been completed.

      Started 13 Meur. 2025, 03:00 UTC · Resolved 13 Meur. 2025, 03:30 UTC

    2. ✓

      [Scheduled] PayPal Planned Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started 18 Here 2019, 05:00 UTC · Resolved 18 Here 2019, 05:15 UTC

    3. ✓

      FINAL WARNING OF SOFTLAYER HOSTING DEPRECATION, 8/21/2019:

      Resolved

      The scheduled maintenance has been completed.

      Started 21 Eost 2019, 18:00 UTC · Resolved 21 Eost 2019, 19:17 UTC

    4. ✓

      BigCommerce Payments emergency maintenance

      Resolved

      The emergency maintenance has been completed.

      Started 23 Ebr. 2019, 01:35 UTC · Resolved 23 Ebr. 2019, 01:39 UTC

    5. ✓

      BigCommerce Asset Storage - Planned Maintenance

      Resolved

      The scheduled maintenance is complete.

      Started 19 Ebr. 2019, 05:00 UTC · Resolved 19 Ebr. 2019, 05:31 UTC

    6. ✓

      BigCommerce Asset Storage

      Resolved

      The scheduled maintenance has been completed.

      Started 18 Ebr. 2019, 05:00 UTC · Resolved 18 Ebr. 2019, 05:34 UTC

    7. ✓

      BigCommerce Asset Storage - Planned Maintenance

      Resolved

      The scheduled maintenance has been completed.

      Started 8 Ebr. 2019, 21:00 UTC · Resolved 8 Ebr. 2019, 21:30 UTC

    8. ✓

      Emergency Maintenance to legacy email accounts

      Resolved

      The scheduled maintenance has been completed.

      Started 29 Meur. 2019, 22:10 UTC · Resolved 29 Meur. 2019, 23:10 UTC

    Receba alertas quando Bigcommerce publicar manutenção planejada, programada ou ativa. O Uptimus indexou 50 janelas de manutenção do histórico disponível do Bigcommerce. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas.
    Notificações de recuperação
    Saiba quando Bigcommerce ou um componente afetado voltar ao funcionamento saudável. A página contém 29 dias de histórico conhecido e mantém eventos resolvidos para análise. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas.
    Mensagens de status
    O Uptimus armazena o título do incidente publicado por Bigcommerce e o mostra com o status normalizado. O histórico disponível contém 108 incidentes indexados e oferece contexto além do status atual. Um incidente recente indexado foi “High Rate of Cloudflare Challenge Pages”.
    Detalhes do status
    As atualizações de incidentes e manutenção são preservadas para acompanhar investigação, mitigação e recuperação. Uma atualização oficial recente preservada pelo Uptimus diz: “The BigCommerce platform is currently experiencing an abnormally high volume of automated traffic being directed at stores. The engineering team has deployed a number of security rules to mitigate this traffic and to ensure reliability and performance of th…”.
    Filtro de componentes
    Escolha todos os componentes ou apenas os produtos Bigcommerce usados. Os alertas oficiais respeitam essa seleção. O Uptimus monitora atualmente 18 componentes do Bigcommerce: API & Webhooks, Avalara, B2B Edition - API, Client Portal. O filtro altera os alertas oficiais entregues, mas não remove eventos do histórico público.

    Perguntas frequentes

    Receba notificações quando o status de Bigcommerce mudar

    Iniciar monitoramento
    Similar services
    Comparison

    Uptimus vs Downdetector para Bigcommerce

    As páginas públicas do Downdetector são orientadas por relatos de usuários. O Uptimus combina essa atividade com incidentes oficiais, manutenções e saúde dos componentes quando o provedor publica esses dados.

    Uptimus vs Downdetector para Bigcommerce
    Critérios de comparaçãoUptimusDowndetector
    Relatos da comunidade sobre BigcommerceIncluídoIncluído
    Linha de base adaptativa que separa casos isolados de uma interrupção amplaIncluídoIncluído
    Atividade de 24 horas e visualização regional de interrupçõesIncluídoIncluído
    Um espaço para sites, provedores de status, jogos Steam e apps e jogos AndroidIncluídoProduto separado
    Alertas por e-mail, push e webhook no mesmo espaçoIncluídoProduto separado
    Atualizações oficiais de incidentes e linha do tempo de BigcommerceIncluídoBaseado em relatos
    Saúde dos componentes e manutenções exibidas separadamenteIncluídoLimitado nas páginas públicas
    IncluídoBaseado em relatos · Limitado nas páginas públicasProduto separado

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    Discussão da comunidade

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    A
    @PCJ·Guest
    Website is not showing up. Can't log in. Big Commerce page says "This global component doesn't exist" and I haven't received any orders in days! Never saw this before. Been with this company for years.
    3 months ago
    @Irina Serdyukova·Guest
    same, storefront shows server error, cant log in to backend
    5 months ago
    @Mikey Dee·Guest
    Just fantastic - you entrust a company like BC for your website and something like this happens, and they can't even communicate with their merchants about it. I wonder if they will compensate for any lost revenue during this downtime - probably not, all we get is an apology for the inconvenience.…
    5 months ago
    @Steve·Guest
    Can't see my customer's info.
    5 months ago
    @David Miller·Guest
    Why is my website down as well as the backend?
    5 months ago
    @Ana Cuenca·Guest
    Multiple BigCommerce storefront pages are currently returning “Server Error” responses, including blog pagination and normal category pages. The issue appears platform-side, as even support/chat functions are behaving inconsistently. Seeing if other merchants are experiencing the same storefront in…
    5 months ago