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AI-powered customer service messaging platform.
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Official status checked
All systems operational
Official provider statusOfficial incident resolved
Issue detected with Channel Talk system — The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: October 27, 2026 17:45 ~ 17:51 (KST) - Affected Scope: Some customers using the Channelworks web, mobile, and desktop apps, as well as external messenger and app integration services - Incident Details: 1) Some screens in the web, mobile, and desktop apps did not load or responded slowly 2) Requests from external messengers and app integrations were delayed or returned errors - Cause: During an App Store server deployment, the servers handling requests temporarily stopped, causing errors and delays in services connected to the App Store - Resolution: The servers have been restored and normal responses have been confirmed. Further deployments have been halted, and the recovery of related services has also been verified. - Preventive Measures: We will reorganize the deployment pipeline and strengthen verification to ensure server deployments proceed as intended. We apologize for any inconvenience to your use of the service. We will improve our deployment procedures to provide a more stable service.
Official provider statusOfficial incident resolved
Temporary issue detected with AI ALF feature — The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: October 27, 2026 04:01 ~ 04:09 (KST) (approximately 8 minutes) - Affected Scope: Some user chats handled by ALF during the incident, and the ALF settings page - Incident Details: 1) ALF responses were not delivered, or were delayed or cut off, and some chats were transferred to an agent 2) The ALF settings and preview pages loaded slowly or failed to open - Cause: The servers supporting the system experienced a temporary delay in response - Resolution: The servers have been restored, and preventive measures will be applied on October 29, 2026 (Thu). Until then, the same issue may recur during early morning hours. We will continue to strengthen monitoring to prevent similar issues from occurring again.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 6m | Yes | Unknown | ||
| 0m | Yes | Unknown | ||
| 33m | Yes | Major | ||
| 32h 1m | Yes | Major | ||
| 1h 35m | Yes | Major | ||
| 1h 58m | Yes | Major | ||
| 2m | Yes | Major | ||
| 11h 48m | Yes | Major |
O Uptimus monitora Channelio pela fonte oficial e normaliza incidentes, manutenções e componentes em um status consistente.
Esta página inclui atualmente 9 componentes monitorados, 61 incidentes, 25 manutenções e 8 dias de histórico conhecido.
O Uptimus é um serviço independente e não é afiliado ao Channelio. Um status saudável não garante que todos os usuários, dispositivos ou regiões estejam sem problemas.
Receba alertas quando Channelio ou um componente monitorado informar uma falha grave ou crítica. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas. O histórico disponível contém 61 incidentes indexados e oferece contexto além do status atual. Um incidente recente indexado foi “Issue detected with Channel Talk system”.
Receba alertas sobre desempenho degradado, impacto parcial e incidentes que não representam uma falha completa. O Uptimus monitora atualmente 9 componentes do Channelio: 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas.
Planned work published by the official provider.
The scheduled maintenance has been completed.
Started 23 Mae 2026, 19:00 UTC · Resolved 23 Mae 2026, 20:02 UTC
The scheduled maintenance has been completed.
Started 25 Ebr. 2026, 19:00 UTC · Resolved 25 Ebr. 2026, 19:19 UTC
The scheduled maintenance has been completed.
Started 6 Gwen. 2025, 15:30 UTC · Resolved 6 Gwen. 2025, 22:30 UTC
The scheduled maintenance has been completed.
Started 16 Ebr. 2025, 13:00 UTC · Resolved 16 Ebr. 2025, 14:00 UTC
The scheduled maintenance has been completed.
Started 22 Cʼhwe. 2025, 19:00 UTC · Resolved 22 Cʼhwe. 2025, 20:15 UTC
The scheduled maintenance has been completed.
Started 25 Goue. 2024, 11:01 UTC · Resolved 29 Goue. 2024, 07:24 UTC
The scheduled maintenance has been completed.
Started 11 Mae 2023, 14:00 UTC · Resolved 11 Mae 2023, 14:54 UTC
The scheduled maintenance has been completed
Started 31 Eost 2022, 15:00 UTC · Resolved 31 Eost 2022, 15:30 UTC
As páginas públicas do Downdetector são orientadas por relatos de usuários. O Uptimus combina essa atividade com incidentes oficiais, manutenções e saúde dos componentes quando o provedor publica esses dados.
| Critérios de comparação | Uptimus | Downdetector |
|---|---|---|
| Relatos da comunidade sobre Channelio | Incluído | Incluído |
| Linha de base adaptativa que separa casos isolados de uma interrupção ampla | Incluído | Incluído |
| Atividade de 24 horas e visualização regional de interrupções | Incluído | Incluído |
| Um espaço para sites, provedores de status, jogos Steam e apps e jogos Android | Incluído | Produto separado |
| Alertas por e-mail, push e webhook no mesmo espaço | Incluído | Produto separado |
| Atualizações oficiais de incidentes e linha do tempo de Channelio | Incluído | Baseado em relatos |
| Saúde dos componentes e manutenções exibidas separadamente | Incluído | Limitado nas páginas públicas |
The official status page for Channelio reports normal operation. Within the last 24 hours, the provider marked “Issue detected with Channel Talk system” as resolved. 0 reports were recorded for Channelio in the last 24 hours. Last official check: .
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