Elevated errors on dashboard.envoy.com
Resolved
This incident has been resolved.
Jun 22, 2:35 PMResolved Jun 22, 2:48 PMMinorEnvoy Dashboard
Status Provider
Home
/
Status
/
Service
Home
/
Status
/
Service
Visitor management for workplaces and properties.
Source
auto
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 1h ago
36
Components
0
Active incidents
0
Maintenance
14.29%
90d uptime
Elevated errors on dashboard.envoy.com
Jun 22, 2:35 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 25 of 36 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Workplace | Operational | Group | Not recorded |
Integrations | Operational | Group | Not recorded |
Notifications | Operational | Group | Not recorded |
Infrastructure | Operational | Group | Not recorded |
AWS s3-us-standard | Operational | Component | Not recorded |
Email notifications | Operational | Component | Not recorded |
Employee Registration | Operational | Component | Not recorded |
Envoy Dashboard Web dashboard that displays visitor data, employee records and settings. | Operational | Component | 6/22/2026 |
Chargebee API | Operational | Component | Not recorded |
Desks | Operational | Component | Not recorded |
Analytics | Operational | Component | Not recorded |
Auto Check-in via Access Control | Operational | Component | Not recorded |
Cloudflare Load Balancing and Monitoring | Operational | Component | Not recorded |
Deliveries Platforms and services for Envoy Deliveries (i.e. package scanning, delivery notifications, delivery logs, settings, etc.) | Operational | Component | Not recorded |
SMS notifications SMS notifications via Twilio | Operational | Component | Not recorded |
Cloudflare Cloudflare Authoritative DNS | Operational | Component | Not recorded |
Mobile | Operational | Component | Not recorded |
Push notifications | Operational | Component | Not recorded |
Rooms Platforms and services for Envoy Rooms | Operational | Component | Not recorded |
Auto-Check in via Wifi Integrations | Operational | Component | Not recorded |
Cloudflare Dashboard | Operational | Component | Not recorded |
Maps | Operational | Component | Not recorded |
Slack notifications Slack notifications via Slack API | Operational | Component | Not recorded |
Cloudflare API Cloudflare API | Operational | Component | Not recorded |
Developer API | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Envoy is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
14.29%
Known uptime
7 known history days
36
Components tracked
0 outage, 0 degraded
51
Incidents indexed
0 active right now
50
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Envoy Dashboard
Operational
AWS autoscaling-us-east-1
Operational
AWS ec2-us-east-1
Operational
AWS eks-us-east-1
Operational
AWS elasticache-us-east-1
Operational
1
operational days
0
degraded days
4
outage days
2
maintenance days
83
unknown days
Latest outages and degradations detected from the official status page.
This incident has been resolved.
On June 11, 2026, at around 6:37 AM PDT, a backend database reached its storage capacity, causing the customer dashboard and mobile applications to become unresponsive. The outage was caused by a data synchronization task that failed to clear old logs, leading to a steady buildup that eventually saturated the database volume. Our engineering team restored service by manually expanding the database storage and clearing the stalled synchronization task to reclaim space. While the dashboard recovered quickly, mobile app access was restored shortly after once the system status was fully cleared. We have since implemented more aggressive alerting for database storage levels to ensure our teams are paged immediately if a similar buildup occurs. An internal post-mortem has been organized to analyze the incident and note key learnings and action items. If you have any questions or require additional information, please don't hesitate to contact our Customer Support team via [hi@envoy.com](mailto:hi@envoy.com) or contact your dedicated account manager.
On May 11 at around 10:21 AM PDT, a scheduled background job combined with high traffic patterns pushed our application database past its capacity, causing a performance bottleneck that made the Envoy Dashboard slow and unresponsive. Our team identified the responsible job and optimized and scaled the database to restore dashboard performance. An internal post-mortem has been organized to analyze the incident and note key learnings and action items. If you have any questions or require additional information, please don't hesitate to contact our Customer Support team via [hi@envoy.com](mailto:hi@envoy.com) or contact your dedicated account manager.
On May 7, 2026, at around 5:36 PM PDT, a thermal event at an AWS data center caused a power loss to the hardware in one of the regions where we host our database. AWS continued to report the database as healthy despite it being unavailable, causing our application to repeatedly attempt connections to an unreachable database, which brought the Envoy Dashboard down. Our team restored service by rerouting database traffic to a healthy region. An internal post-mortem has been organized to analyze the incident and note key learnings and action items. If you have any questions or require additional information, please don't hesitate to contact our Customer Support team via [hi@envoy.com](mailto:hi@envoy.com) or contact your dedicated account manager.
On March 11 at around 11:24 AM PST, an authentication issue caused sign-in events from integrations like WiFi, badge readers, and SSO to be queued instead of processed. Our team resolved the issue and replayed the queued events to ensure all impacted data was recovered. An internal post-mortem has been organized to analyze the incident and note key learnings and action items. If you have any questions or require additional information, please don't hesitate to contact our Customer Support team via [hi@envoy.com](mailto:hi@envoy.com) or contact your dedicated account manager.
This incident has been resolved.
We are currently experiencing slower loading time with our Maps. Our engineering team is currently investigating the root cause of the issue.
We are currently experiencing slower loading time with our . Our engineering team is currently investigating the root cause of the issue.
The issue has been resolved, and printer functionality has been stable with the new update.
The issue has been resolved. Rooms devices are up and running and Envoy dashboard is operational.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Envoy status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.envoy.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
