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Citizen engagement platform for government organizations.
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Official status checked
Granicus is experiencing an outage
Official provider statusOfficial maintenance active
Granicus Communications STAGE Environment scheduled Emergency Maintenance: October 28, 12:00 AM CDT — Scheduled maintenance is currently in progress. We will provide updates as necessary.
Official provider statusOfficial maintenance completed
GovService Firmstep scheduled maintenance (US) - 27th Oct 2026 — The scheduled maintenance has been completed.
Official provider statusOfficial incident active
Granicus Issue Notification: govService SmartGov — We continue to investigate an issue affecting some SmartGov customers using the Laserfiche integration. Our Product team is actively working to identify the cause and determine next steps. We will provide additional updates as information becomes available
Official provider statusOfficial incident resolved
govMeetings – Peak Agenda Management Processing Delays — This incident has been resolved.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 1h 31m | Yes | Minor | ||
| 11h 52mOngoing | Yes | Major | ||
| 11h 52mOngoing | Yes | Unknown | ||
| 2h 39m | Yes | Major | ||
| 42m | Yes | Minor | ||
| 1h 54m | Yes | Major | ||
| 13h 42m | Yes | Critical | ||
| 6h 3m | Yes | Unknown |
O Uptimus monitora Granicus pela fonte oficial e normaliza incidentes, manutenções e componentes em um status consistente.
Esta página inclui atualmente 64 componentes monitorados, 155 incidentes, 196 manutenções e 67 dias de histórico conhecido.
O Uptimus é um serviço independente e não é afiliado ao Granicus. Um status saudável não garante que todos os usuários, dispositivos ou regiões estejam sem problemas.
Receba alertas quando Granicus ou um componente monitorado informar uma falha grave ou crítica. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas. O histórico disponível contém 155 incidentes indexados e oferece contexto além do status atual. Um incidente recente indexado foi “govMeetings – Peak Agenda Management Processing Delays”.
Receba alertas sobre desempenho degradado, impacto parcial e incidentes que não representam uma falha completa. O Uptimus monitora atualmente 64 componentes do Granicus: CRM, Communications Cloud, EHQ - ANZ, Indigov CRM - US House. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas.
Planned work published by the official provider.
Release 586 will apply essential updates to the govService platform for all US customers on Tuesday, 10th Nov 2026. There will be no impact to the live processing of cases. Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release. You can review the release notes in detail at https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-FE?utm_medium=email&utm_source=govdelivery&language=en_US No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client. Thank you, Granicus Customer Support
Started 10 Du 2026, 08:00 UTC · Ongoing
Release 586 will apply essential updates to the govService platform for all customers in the UK and Ireland this Tuesday, 3rd Nov 2026. The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases. Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release. You can review the release notes in detail at https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-FE?utm_medium=email&utm_source=govdelivery&language=en_US No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client. Thank you, Granicus Customer Support
Started 3 Du 2026, 05:30 UTC · Ongoing
This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.
Started 31 Here 2026, 04:00 UTC · Ongoing
Granicus technical teams will be performing monthly Patching maintenance which includes important security and system update in our Production environment for GovQA. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions. Please note: this maintenance does not include any product updates or changes.
Started 31 Here 2026, 04:00 UTC · Ongoing
We are excited to announce the latest update to OneView Dynamics, designed to enhance your experience and improve functionality. This release is planned to happen October 29th, 2026, 7:00 PM MT and is expected to last approximately 4 hours. You may experience downtime from 5 to 30 minutes during that period. Release notes will be published here: https://support.granicus.com/s/article-group/a8CVq000000CI2nMAG/service-request-management-advanced-oneview-release-notes. For those who have a STAGE environment, we invite you to explore it. Thank you for your continued support and feedback.
Started 30 Here 2026, 01:00 UTC · Ongoing
The changes are already in the STAGE environment. For those who have that environment available, we invite you to explore it.
Started 30 Here 2026, 01:00 UTC · Ongoing
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Started 28 Here 2026, 05:00 UTC · Ongoing
The scheduled maintenance has been completed.
Started 28 Here 2026, 04:30 UTC · Resolved 28 Here 2026, 04:40 UTC
As páginas públicas do Downdetector são orientadas por relatos de usuários. O Uptimus combina essa atividade com incidentes oficiais, manutenções e saúde dos componentes quando o provedor publica esses dados.
| Critérios de comparação | Uptimus | Downdetector |
|---|---|---|
| Relatos da comunidade sobre Granicus | Incluído | Incluído |
| Linha de base adaptativa que separa casos isolados de uma interrupção ampla | Incluído | Incluído |
| Atividade de 24 horas e visualização regional de interrupções | Incluído | Incluído |
| Um espaço para sites, provedores de status, jogos Steam e apps e jogos Android | Incluído | Produto separado |
| Alertas por e-mail, push e webhook no mesmo espaço | Incluído | Produto separado |
| Atualizações oficiais de incidentes e linha do tempo de Granicus | Incluído | Baseado em relatos |
| Saúde dos componentes e manutenções exibidas separadamente | Incluído | Limitado nas páginas públicas |
The official status page for Granicus reports degraded performance. An unresolved official incident is listed: “Granicus Issue Notification: govService SmartGov”. Components reported as affected: SmartGov, govDelivery - Communications, govService. 0 reports were recorded for Granicus in the last 24 hours. Last official check: .
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