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Identity verification and KYC solutions for businesses worldwide.
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Maintenance
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Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
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Official status checked
Idnow has active maintenance
Official provider statusOfficial maintenance active
Webhook certificate replacement — During this maintenance window, we will deploy new webhook certificates for the following common names: gateway.idnow.de This change will not require any downtime, and service availability and performance will not be affected. Please note that the next scheduled webhook certificate replacement will take place in March 2027, in accordance with the shorter certificate validity periods defined by the current TLS Baseline Requirements. If you have any questions, please contact us at https://support.idnow.io. Best regards, IDnow DevOps Team
Official provider statusOfficial maintenance active
[IDCheck.io/Check'n'Sign] New Release Deployment — We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 1h 23m | Yes | Minor | ||
| 32h 54m | Yes | Critical | ||
| 29m | Yes | Unknown | ||
| 676h 24m | Yes | Minor | ||
| 47m | Yes | Minor | ||
| 26h 6m | Yes | Unknown | ||
| 17m | Yes | Critical | ||
| 17h 31m | Yes | Minor |
Planned work published by the official provider.
We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Started 1 Here 2026, 05:00 UTC · Ongoing
We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Started 30 Gwen. 2026, 06:00 UTC · Ongoing
Dear customer, We are conducting our annual fail-over tests during the aforementioned time frame. We do not expect any impairment of services during the test. Should you nevertheless experience impairments, please get in touch with us using: https://support.idnow.io Sincerely Yours, IDnow DevOps Team
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O Uptimus monitora Idnow pela fonte oficial e normaliza incidentes, manutenções e componentes em um status consistente.
Esta página inclui atualmente 46 componentes monitorados, 54 incidentes, 86 manutenções e 33 dias de histórico conhecido.
O Uptimus é um serviço independente e não é afiliado ao Idnow. Um status saudável não garante que todos os usuários, dispositivos ou regiões estejam sem problemas.
Receba alertas quando Idnow ou um componente monitorado informar uma falha grave ou crítica. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas. O histórico disponível contém 54 incidentes indexados e oferece contexto além do status atual. Um incidente recente indexado foi “Degraded Performance of eSign with QTSP”.
Receba alertas sobre desempenho degradado, impacto parcial e incidentes que não representam uma falha completa. O Uptimus monitora atualmente 46 componentes do Idnow: Ident Center Munich, VideoIdent, VideoIdent, Ident Center Iasi. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas.
As páginas públicas do Downdetector são orientadas por relatos de usuários. O Uptimus combina essa atividade com incidentes oficiais, manutenções e saúde dos componentes quando o provedor publica esses dados.
| Critérios de comparação | Uptimus | Downdetector |
|---|---|---|
| Relatos da comunidade sobre Idnow |
The official status page for Idnow reports normal operation. 0 reports were recorded for Idnow in the last 24 hours. Last official check: .
Started 29 Gwen. 2026, 06:00 UTC · Ongoing
We will deploy a new release in TEST environment during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Started 23 Gwen. 2026, 06:00 UTC · Ongoing
During this maintenance window, we will deploy new webhook certificates for the following common names: gateway.idnow.de This change will not require any downtime, and service availability and performance will not be affected. Please note that the next scheduled webhook certificate replacement will take place in March 2027, in accordance with the shorter certificate validity periods defined by the current TLS Baseline Requirements. If you have any questions, please contact us at https://support.idnow.io. Best regards, IDnow DevOps Team
Started 22 Gwen. 2026, 08:00 UTC · Ongoing
During this maintenance window, we will deploy new webhook certificates for the following common names: gateway.test.idnow.de This change will not require any downtime, and service availability and performance will not be affected. Please note that the next scheduled webhook certificate replacement will take place in March 2027, in accordance with the shorter certificate validity periods defined by the current TLS Baseline Requirements. If you have any questions, please contact us at https://support.idnow.io. Best regards, IDnow DevOps Team
Started 16 Gwen. 2026, 08:00 UTC · Ongoing
We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included in the new release.
Started 15 Gwen. 2026, 04:00 UTC · Ongoing
Dear customer, We would like to inform you that our system will undergo scheduled maintenance. During the maintenance period, estimated to be 2 hours, you may experience intermittent service interruptions, slow response times, or temporary unavailability of certain features. Our dedicated team will be working diligently to minimize any downtime and complete the maintenance as quickly as possible. We apologize for any inconvenience caused and appreciate your patience. If you have any questions or concerns, please get in touch with us using https://support.idnow.io Sincerely Yours, IDnow DevOps Team
Started 14 Gwen. 2026, 21:00 UTC · Ongoing
| Incluído |
| Incluído |
| Linha de base adaptativa que separa casos isolados de uma interrupção ampla | Incluído | Incluído |
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| Atividade de 24 horas e visualização regional de interrupções | Incluído | Incluído |
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| Um espaço para sites, provedores de status, jogos Steam e apps e jogos Android | Incluído | Produto separado |
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| Alertas por e-mail, push e webhook no mesmo espaço | Incluído | Produto separado |
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| Atualizações oficiais de incidentes e linha do tempo de Idnow | Incluído | Baseado em relatos |
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| Saúde dos componentes e manutenções exibidas separadamente | Incluído | Limitado nas páginas públicas |
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