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    Last checked 8 de set., 09:22 UTC

    Idnow status

    Identity verification and KYC solutions for businesses worldwide.

    Experiencing an issue?

    Idnow está fora do ar?

    Maintenance

    Source: official status page

    Having issues with Idnow?

    Share your experience to help others stay informed.

    OverviewActivityHistoryCommunityAbout

    Idnow service health graph

    Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

    Idnow activity

    Loading reports… · Last 24 hours

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    by Uptimus
    ————Now
    • No problems detected
    • Possible problems
    • Problems detected
    • Early warning
    • Official incident

    Small green bars: normal status (illustrative). Taller bars: report activity.

    Waiting for data

    Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

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    15-minute report intervals · UTC
    StartEndReportsStatus

    Latest activity

    Last 24 hours
    1. Official status checked

      Idnow has active maintenance

      Official provider status
      8 de set., 09:22 UTC
    2. Official maintenance active

      Webhook certificate replacement — During this maintenance window, we will deploy new webhook certificates for the following common names: gateway.idnow.de This change will not require any downtime, and service availability and performance will not be affected. Please note that the next scheduled webhook certificate replacement will take place in March 2027, in accordance with the shorter certificate validity periods defined by the current TLS Baseline Requirements. If you have any questions, please contact us at https://support.idnow.io. Best regards, IDnow DevOps Team

      Official provider status
      8 de set., 07:03 UTC
    3. Official maintenance active

      [IDCheck.io/Check'n'Sign] New Release Deployment — We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.

      Official provider status
      7 de set., 15:20 UTC

    Idnow outage reports

    0 outage reports in the last 24 hours.

    Nenhum relato recente de indisponibilidade

    A comunidade não enviou relatos de indisponibilidade para este serviço nas últimas 24 horas.

    Receba notificações quando o status de Idnow mudar

    Notificações por e-mail, push e webhook.

    Iniciar monitoramento

    Mapa de interrupções do Idnow

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    Ver mapa completo

    Mapa de interrupções do Idnow

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    Idnow status history

    Official status observations, not measured service uptime.

    Last 60 daysDaily history
    Loading history…
    ——
    • Operacional
    • Problemas
    • Indisponibilidade
    • Manutenção
    • Sem dados

    Idnow components

    Component nameStatus
    Idnow Ident Centers — Ident Center Munich statusUp
    Idnow Test Systems — VideoIdent statusUp
    IDnow Solutions — VideoIdent statusUp
    Idnow Ident Centers — Ident Center Iasi statusUp
    Idnow Test Systems — eID statusUp
    IDnow Solutions — eID statusUp
    Idnow Test Systems — AutoIdent statusUp
    IDnow Solutions — AutoIdent statusUp
    Idnow Ident Centers — Ident Center Split statusUp
    Idnow Test Systems — AutoIdent QES statusUp

    Idnow incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved1h 23m16 de ago. de 202618:47 UTCYesMinor
    Official status·Resolved32h 54m9 de ago. de 202601:16 UTCYesCritical
    Official status·Resolved29m27 de jul. de 202609:17 UTCYesUnknown
    Official status·Resolved676h 24m21 de jul. de 202609:31 UTCYesMinor
    Official status·Resolved47m20 de jul. de 202614:25 UTCYesMinor
    Official status·Resolved26h 6m2 de jul. de 202610:06 UTCYesUnknown
    Official status·Resolved17m10 de jun. de 202607:24 UTCYesCritical
    Official status·Resolved17h 31m9 de jun. de 202614:07 UTCYesMinor

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      [IDCheck.io/Check'n'Sign] New Release Deployment

      Maintenance

      We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.

      Started 1 Here 2026, 05:00 UTC · Ongoing

    2. ✓

      [PVID] New Release Deployment

      Maintenance

      We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.

      Started 30 Gwen. 2026, 06:00 UTC · Ongoing

    3. ✓

      [IDCheck.io] Annual Production System Failover Test

      Maintenance

      Dear customer, We are conducting our annual fail-over tests during the aforementioned time frame. We do not expect any impairment of services during the test. Should you nevertheless experience impairments, please get in touch with us using: https://support.idnow.io Sincerely Yours, IDnow DevOps Team

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    Sobre o monitoramento de Idnow no Uptimus

    O Uptimus monitora Idnow pela fonte oficial e normaliza incidentes, manutenções e componentes em um status consistente.

    Esta página inclui atualmente 46 componentes monitorados, 54 incidentes, 86 manutenções e 33 dias de histórico conhecido.

    O Uptimus é um serviço independente e não é afiliado ao Idnow. Um status saudável não garante que todos os usuários, dispositivos ou regiões estejam sem problemas.

    Como o Uptimus monitora Idnow

    Receba alertas quando Idnow ou um componente monitorado informar uma falha grave ou crítica. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas. O histórico disponível contém 54 incidentes indexados e oferece contexto além do status atual. Um incidente recente indexado foi “Degraded Performance of eSign with QTSP”.

    Receba alertas sobre desempenho degradado, impacto parcial e incidentes que não representam uma falha completa. O Uptimus monitora atualmente 46 componentes do Idnow: Ident Center Munich, VideoIdent, VideoIdent, Ident Center Iasi. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas.

    Notificações de manutenção
    Receba alertas quando Idnow publicar manutenção planejada, programada ou ativa. O Uptimus indexou 86 janelas de manutenção do histórico disponível do Idnow. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas.
    Notificações de recuperação
    Saiba quando Idnow ou um componente afetado voltar ao funcionamento saudável. A página contém 33 dias de histórico conhecido e mantém eventos resolvidos para análise. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas.
    Mensagens de status
    O Uptimus armazena o título do incidente publicado por Idnow e o mostra com o status normalizado. O histórico disponível contém 54 incidentes indexados e oferece contexto além do status atual. Um incidente recente indexado foi “Degraded Performance of eSign with QTSP”.
    Detalhes do status
    As atualizações de incidentes e manutenção são preservadas para acompanhar investigação, mitigação e recuperação. Uma atualização oficial recente preservada pelo Uptimus diz: “This incident has been resolved.”.
    Filtro de componentes
    Escolha todos os componentes ou apenas os produtos Idnow usados. Os alertas oficiais respeitam essa seleção. O Uptimus monitora atualmente 46 componentes do Idnow: Ident Center Munich, VideoIdent, VideoIdent, Ident Center Iasi. O filtro altera os alertas oficiais entregues, mas não remove eventos do histórico público.

    Perguntas frequentes

    Receba notificações quando o status de Idnow mudar

    Iniciar monitoramento
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    Comparison

    Uptimus vs Downdetector para Idnow

    As páginas públicas do Downdetector são orientadas por relatos de usuários. O Uptimus combina essa atividade com incidentes oficiais, manutenções e saúde dos componentes quando o provedor publica esses dados.

    Uptimus vs Downdetector para Idnow
    Critérios de comparaçãoUptimusDowndetector
    Relatos da comunidade sobre Idnow

    The official status page for Idnow reports normal operation. 0 reports were recorded for Idnow in the last 24 hours. Last official check: 8 de set., 09:22 UTC.

    Started 29 Gwen. 2026, 06:00 UTC · Ongoing

  1. ✓

    [IDCheck.io/PVID/Check'n'Sign] New Release Deployment in TEST

    Maintenance

    We will deploy a new release in TEST environment during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.

    Started 23 Gwen. 2026, 06:00 UTC · Ongoing

  2. ✓

    Webhook certificate replacement

    Maintenance

    During this maintenance window, we will deploy new webhook certificates for the following common names: gateway.idnow.de This change will not require any downtime, and service availability and performance will not be affected. Please note that the next scheduled webhook certificate replacement will take place in March 2027, in accordance with the shorter certificate validity periods defined by the current TLS Baseline Requirements. If you have any questions, please contact us at https://support.idnow.io. Best regards, IDnow DevOps Team

    Started 22 Gwen. 2026, 08:00 UTC · Ongoing

  3. ✓

    Webhook certificate replacement for TEST system

    Maintenance

    During this maintenance window, we will deploy new webhook certificates for the following common names: gateway.test.idnow.de This change will not require any downtime, and service availability and performance will not be affected. Please note that the next scheduled webhook certificate replacement will take place in March 2027, in accordance with the shorter certificate validity periods defined by the current TLS Baseline Requirements. If you have any questions, please contact us at https://support.idnow.io. Best regards, IDnow DevOps Team

    Started 16 Gwen. 2026, 08:00 UTC · Ongoing

  4. ✓

    New Release Deployment

    Maintenance

    We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included in the new release.

    Started 15 Gwen. 2026, 04:00 UTC · Ongoing

  5. ✓

    [IDCheck.io/PVID/Check'n'Sign] System maintenance

    Maintenance

    Dear customer, We would like to inform you that our system will undergo scheduled maintenance. During the maintenance period, estimated to be 2 hours, you may experience intermittent service interruptions, slow response times, or temporary unavailability of certain features. Our dedicated team will be working diligently to minimize any downtime and complete the maintenance as quickly as possible. We apologize for any inconvenience caused and appreciate your patience. If you have any questions or concerns, please get in touch with us using https://support.idnow.io Sincerely Yours, IDnow DevOps Team

    Started 14 Gwen. 2026, 21:00 UTC · Ongoing

  6. Incluído
    Incluído
    Linha de base adaptativa que separa casos isolados de uma interrupção amplaIncluídoIncluído
    Atividade de 24 horas e visualização regional de interrupçõesIncluídoIncluído
    Um espaço para sites, provedores de status, jogos Steam e apps e jogos AndroidIncluídoProduto separado
    Alertas por e-mail, push e webhook no mesmo espaçoIncluídoProduto separado
    Atualizações oficiais de incidentes e linha do tempo de IdnowIncluídoBaseado em relatos
    Saúde dos componentes e manutenções exibidas separadamenteIncluídoLimitado nas páginas públicas
    IncluídoBaseado em relatos · Limitado nas páginas públicasProduto separado

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