X-Series Lightspeed Payment Errors
Resolved
Some merchants may have experienced a payments degradation that hindered payment completion. A fix has been implemented and payments can be retired.
Jun 18, 4:25 PMResolved Jun 18, 4:25 PMNonePayments
Status Provider
Home
/
Status
/
Service
Operational
Lightspeed Status
Point of sale and commerce platform for retail, restaurant, and golf.
Source
auto
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 4m ago
91
Components
0
Active incidents
0
Maintenance
2.5%
90d uptime
X-Series Lightspeed Payment Errors
Jun 18, 4:25 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
2.5%
Known uptime
40 known history days
91
Components tracked
0 outage, 0 degraded
53
Incidents indexed
0 active right now
52
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
Lightspeed Restaurant (O-Series)
Operational
5
Back Office
Operational
3
Lightspeed Payments
Operational
3
Lightspeed Restaurant (K-Series)
Operational
3
Lightspeed Retail (X-Series)
Operational
3
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
21
outage days
18
maintenance days
50
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Issues processing transactions via Lightspeed Payments
Resolved
The issue preventing merchants from completing transactions using Lightspeed Payments has been fully resolved.
Jun 18, 3:58 PMResolved Jun 18, 4:13 PMCriticalPayments
Lightspeed K-series: App becomes unresponsive after screen off post-payment confirmation
Resolved
We have released a fix for this issue in version 26.24.1. Please update your Lightspeed K-Series app through the App Store to resolve the problem.
Jun 17, 7:48 AMResolved Jun 18, 7:22 AMMinorLightspeed Payments
Lightspeed Retail (R-Series) Login using Google
Resolved
This incident has been resolved.
Jun 10, 4:11 PMResolved Jun 10, 8:27 PMNoneRetail APIRetail POS
K-Series: degraded performance processing payments via Lightspeed Payments
Resolved
The issue affecting integrated payments has been resolved.
Jun 4, 11:51 AMResolved Jun 4, 2:01 PMMinorPayments
K-series: Legacy Split payment issue with app version 26.22 only
Resolved
The issue affecting legacy split payments on app version 26.22 has been successfully resolved. A hotfix has been deployed to the App Store to address the race condition that caused affected transactions to close out without payment confirmation. If you are currently experiencing this issue, please update your app immediately to the latest version: 26.22.1. How to update: Open the App Store on your device, search for the Lightspeed Hospitality app, and tap Update.
Jun 3, 4:20 PMResolved Jun 4, 7:57 AMMinorPayments
O-Series & K-Series: Financial Services reports are delayed
Resolved
This incident has been resolved.
Jun 3, 1:45 AMResolved Jun 5, 12:53 AMMinorLightspeed PaymentsLightspeed Payments
X-Series - Unable to add Modules on Plus (9.0) Plan and Select Monthly billing
Resolved
Issue has been resolved.
May 31, 11:57 AMResolved Jun 1, 8:26 PMMinorSetup
Tee sheets reservation slower than normal
Resolved
This incident has been resolved.
May 30, 7:03 PMResolved Jun 3, 5:10 PMMinorTee Sheets
Lightspeed Payment Retail US only: Delay affecting Payouts for May 27th
Resolved
The technical issue that affected US Payouts on May 27th has been fully resolved. Funds Delivered: All delayed payouts from Wednesday, May 27th, were successfully delivered yesterday, Thursday, May 28th. Combined Deposits: As previously noted, merchants received their delayed funds alongside their regularly scheduled May 28th payouts, resulting in a double deposit day. Current Status: Systems are operating normally. Payouts for today, Friday, May 29th, and all future dates are processing on their standard schedules.
May 28, 8:37 AMResolved May 29, 8:04 AMNoneLightspeed Payments
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Lightspeed Restaurant (O-Series) - Updates & New Improvements 12.11.0
Completed
The scheduled maintenance has been completed.
Jun 22, 5:00 AMResolved Jun 22, 6:00 AMMaintenanceBack OfficePOS
Lightspeed Restaurant (O-Series): Purchase Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Jun 15, 11:30 AMResolved Jun 15, 1:00 PMMaintenanceProduce
Lightspeed Restaurant (O-Series): Reporting Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Jun 10, 11:30 AMResolved Jun 10, 12:30 PMMaintenanceInsightsStandard Reporting
Lightspeed Restaurant (O-Series) - Updates & New Improvements 12.10.0
Completed
The scheduled maintenance has been completed.
Jun 9, 5:00 AMResolved Jun 9, 6:00 AMMaintenanceBack OfficePOS
Lightspeed Restaurant (O-Series): Insights Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Jun 8, 11:30 AMResolved Jun 8, 12:30 PMMaintenanceInsights
Lightspeed Retail (R-Series NOAM & EMEA) scheduled database maintenance
Completed
The scheduled maintenance has been completed.
Jun 3, 5:00 AMResolved Jun 3, 7:00 AMMaintenanceIntegrated PaymentsAnalytics
Lightspeed Retail (R-Series APAC) scheduled database maintenance
Completed
The scheduled maintenance has been completed.
Jun 2, 6:00 PMResolved Jun 2, 8:00 PMMaintenanceRetail APIRetail POS
Lightspeed Restaurant (O-Series): Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Jun 1, 1:59 PMResolved Jun 1, 3:59 PMMaintenanceLightspeed KioskAccounting Integrations
Lightspeed Restaurant (O-Series): Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
May 31, 12:59 PMResolved May 31, 2:59 PMMaintenanceLightspeed KioskAccounting Integrations
Lightspeed Restaurant (O-Series): Scheduled Maintenance - Insights
Completed
The scheduled maintenance has been completed.
May 26, 11:30 AMResolved May 26, 12:00 PMMaintenanceInsights
About the Lightspeed status page integration
Uptimus tracks the official Lightspeed status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.lightspeedhq.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Lightspeed components
Tracked components
Showing 1 to 25 of 91 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Lightspeed Retail (X-Series) | Operational | Group | 6/18/2026 |
Lightspeed Retail (R-Series) | Operational | Group | Not recorded |
Lightspeed Retail (S-Series) | Operational | Group | Not recorded |
Lightspeed eCom (C-Series) | Operational | Group | Not recorded |
Lightspeed Restaurant (K-Series) | Operational | Group | 6/18/2026 |
Lightspeed Restaurant (G-Series) | Operational | Group | Not recorded |
Lightspeed Restaurant (L-Series) | Operational | Group | Not recorded |
Lightspeed Restaurant (O-Series) | Operational | Group | 6/22/2026 |
Lightspeed Golf | Operational | Group | Not recorded |
Lightspeed Loyalty | Operational | Group | Not recorded |
Lightspeed Support | Operational | Group | Not recorded |
Authentication Are customers able to log in successfully? | Operational | Component | Not recorded |
BackOffice | Operational | Component | Not recorded |
Dashboard | Operational | Component | Not recorded |
Lightspeed eCom (Europe) | Operational | Component | Not recorded |
Manager | Operational | Component | Not recorded |
POS Status of the Lightspeed Restaurant (O-Series) POS app. | Operational | Component | 6/22/2026 |
POS | Operational | Component | Not recorded |
POS | Operational | Component | Not recorded |
Phone Support | Operational | Component | Not recorded |
Retail POS | Operational | Component | Not recorded |
Tee Sheets | Operational | Component | Not recorded |
API | Operational | Component | Not recorded |
Back Office | Operational | Component | Not recorded |
Back Office Status of Back Office (my.kounta.com), where you manage products, staff, sites, and settings. | Operational | Component | 6/22/2026 |
Get notified when Lightspeed changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Lightspeed on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Lightspeed down right now?
Lightspeed is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Lightspeed?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Lightspeed?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.