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    Last checked 28 de out., 04:24 UTC

    Natterbox status

    AI-powered contact center solution for Salesforce-first companies.

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    Maintenance

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Natterbox has active maintenance

      Official provider status
      28 de out., 04:24 UTC
    2. Official maintenance active

      Essential Service Maintenance — June 4, 2026 9:09AM BST Identified - Essential Service Maintenance — Sunday 7 June 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide updates via Natterbox Status when the maintenance begins as well as when it is complete and services are restored. June 7, 2026 4:00AM BST Monitoring - Our scheduled maintenance to update the Natterbox connection to your Salesforce environment has now begun. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide another update on this page as soon as the maintenance is complete and services are restored. June 7, 2026 4:57AM BST Monitoring - Our scheduled maintenance has been completed, and all services are now fully operational. We will continue to monitor to ensure no issues. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page. Thank you for your patience during this update. June 7, 2026 10:05AM BST Resolved - Our scheduled maintenance has been successfully completed, and all services are now fully operational. Thank you for your patience during this update. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page.

      Official provider status
      7 de jun., 09:05 UTC
    3. Official maintenance active

      Essential Service Maintenance — May 7, 2026 2:21PM BST Identified - Essential Service Maintenance — Sunday 10 May 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST. Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide updates via Natterbox Status page when the maintenance begins as well as when it is complete and services are restored. May 10, 2026 4:01AM BST Monitoring - Our scheduled maintenance to update the Natterbox connection to your Salesforce environment has now begun. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide another update on this page as soon as the maintenance is complete and services are restored. May 10, 2026 4:57AM BST Resolved - Our scheduled maintenance has been successfully completed, and all services are now fully operational. Thank you for your patience during this update. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page.

      Official provider status
      10 de mai., 03:57 UTC

    Natterbox outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    Nenhum relato recente de indisponibilidade

    A comunidade não enviou relatos de indisponibilidade para este serviço nas últimas 24 horas.

    Receba notificações quando o status de Natterbox mudar

    Notificações por e-mail, push e webhook.

    Iniciar monitoramento

    Mapa de interrupções do Natterbox

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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    Mapa de interrupções do Natterbox

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    Natterbox status history

    Official status observations, not measured service uptime.

    Natterbox components

    Component nameStatus
    Natterbox CTI - APAC statusUp
    Natterbox CTI - EMEA statusUp
    Natterbox CTI - North America statusUp
    Natterbox Call Routing & Policies - APAC statusUp
    Natterbox Call Routing & Policies - EMEA statusUp
    Natterbox Call Routing & Policies - North America statusUp
    Natterbox Service Cloud Voice - APAC statusUp
    Natterbox Service Cloud Voice - EMEA statusUp
    Natterbox Service Cloud Voice - North America statusUp
    Natterbox Freedom Web - APAC statusUp

    Natterbox incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved0m6 de out. de 202614:23 UTCYesMinor
    Official status·Resolved0m4 de out. de 202611:08 UTCYesMinor
    Official status·Resolved0m16 de set. de 202614:42 UTCYesMajor
    Official status·Resolved0m1 de jul. de 202610:35 UTCYesMinor
    Official status·Resolved0m25 de jun. de 202612:03 UTCYesMinor
    Official status·Resolved0m22 de jun. de 202608:40 UTCYesMinor
    Official status·Resolved0m11 de jun. de 202611:39 UTCYesMinor
    Official status·Resolved0m26 de mai. de 202613:20 UTCYesMinor

    Sobre o monitoramento de Natterbox no Uptimus

    O Uptimus monitora Natterbox pela fonte oficial e normaliza incidentes, manutenções e componentes em um status consistente.

    Esta página inclui atualmente 37 componentes monitorados, 11 incidentes, 2 manutenções e 5 dias de histórico conhecido.

    O Uptimus é um serviço independente e não é afiliado ao Natterbox. Um status saudável não garante que todos os usuários, dispositivos ou regiões estejam sem problemas.

    Como o Uptimus monitora Natterbox

    Receba alertas quando Natterbox ou um componente monitorado informar uma falha grave ou crítica. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas. O histórico disponível contém 11 incidentes indexados e oferece contexto além do status atual. Um incidente recente indexado foi “Service Degradation: Digital Messaging (SMS, WhatsApp, Web Chat)”.

    Receba alertas sobre desempenho degradado, impacto parcial e incidentes que não representam uma falha completa. O Uptimus monitora atualmente 37 componentes do Natterbox: Natterbox CTI - APAC, Natterbox CTI - EMEA, Natterbox CTI - North America, Call Routing & Policies - APAC. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas.

    Notificações de manutenção

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Essential Service Maintenance

      Maintenance

      June 4, 2026 9:09AM BST Identified - Essential Service Maintenance — Sunday 7 June 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide updates via Natterbox Status when the maintenance begins as well as when it is complete and services are restored. June 7, 2026 4:00AM BST Monitoring - Our scheduled maintenance to update the Natterbox connection to your Salesforce environment has now begun. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide another update on this page as soon as the maintenance is complete and services are restored. June 7, 2026 4:57AM BST Monitoring - Our scheduled maintenance has been completed, and all services are now fully operational. We will continue to monitor to ensure no issues. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page. Thank you for your patience during this update. June 7, 2026 10:05AM BST Resolved - Our scheduled maintenance has been successfully completed, and all services are now fully operational. Thank you for your patience during this update. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page.

      Started 7 Mezh. 2026, 09:05 UTC · Ongoing

    2. ✓

      Essential Service Maintenance

      Maintenance

      May 7, 2026 2:21PM BST Identified - Essential Service Maintenance — Sunday 10 May 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST. Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide updates via Natterbox Status page when the maintenance begins as well as when it is complete and services are restored. May 10, 2026 4:01AM BST Monitoring - Our scheduled maintenance to update the Natterbox connection to your Salesforce environment has now begun. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide another update on this page as soon as the maintenance is complete and services are restored. May 10, 2026 4:57AM BST Resolved - Our scheduled maintenance has been successfully completed, and all services are now fully operational. Thank you for your patience during this update. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page.

      Started 10 Mae 2026, 03:57 UTC · Ongoing

    Receba alertas quando Natterbox publicar manutenção planejada, programada ou ativa. O Uptimus indexou 2 janelas de manutenção do histórico disponível do Natterbox. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas.
    Notificações de recuperação
    Saiba quando Natterbox ou um componente afetado voltar ao funcionamento saudável. A página contém 5 dias de histórico conhecido e mantém eventos resolvidos para análise. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas.
    Mensagens de status
    O Uptimus armazena o título do incidente publicado por Natterbox e o mostra com o status normalizado. O histórico disponível contém 11 incidentes indexados e oferece contexto além do status atual. Um incidente recente indexado foi “Service Degradation: Digital Messaging (SMS, WhatsApp, Web Chat)”.
    Detalhes do status
    As atualizações de incidentes e manutenção são preservadas para acompanhar investigação, mitigação e recuperação. Uma atualização oficial recente preservada pelo Uptimus diz: “October 5, 2026 3:33PM BST Identified - We are actively investigating an issue currently affecting both sending and receiving SMS. Our technical team is working to identify the cause and restore full functionality. We will update our status page with furthe…”.
    Filtro de componentes
    Escolha todos os componentes ou apenas os produtos Natterbox usados. Os alertas oficiais respeitam essa seleção. O Uptimus monitora atualmente 37 componentes do Natterbox: Natterbox CTI - APAC, Natterbox CTI - EMEA, Natterbox CTI - North America, Call Routing & Policies - APAC. O filtro altera os alertas oficiais entregues, mas não remove eventos do histórico público.

    Perguntas frequentes

    Receba notificações quando o status de Natterbox mudar

    Iniciar monitoramento
    Similar services
    Comparison

    Uptimus vs Downdetector para Natterbox

    As páginas públicas do Downdetector são orientadas por relatos de usuários. O Uptimus combina essa atividade com incidentes oficiais, manutenções e saúde dos componentes quando o provedor publica esses dados.

    Uptimus vs Downdetector para Natterbox
    Critérios de comparaçãoUptimusDowndetector
    Relatos da comunidade sobre NatterboxIncluídoIncluído
    Linha de base adaptativa que separa casos isolados de uma interrupção amplaIncluídoIncluído
    Atividade de 24 horas e visualização regional de interrupçõesIncluídoIncluído
    Um espaço para sites, provedores de status, jogos Steam e apps e jogos AndroidIncluídoProduto separado
    Alertas por e-mail, push e webhook no mesmo espaçoIncluídoProduto separado
    Atualizações oficiais de incidentes e linha do tempo de NatterboxIncluídoBaseado em relatos
    Saúde dos componentes e manutenções exibidas separadamenteIncluídoLimitado nas páginas públicas
    IncluídoBaseado em relatos · Limitado nas páginas públicasProduto separado

    The official status page for Natterbox reports normal operation. 0 reports were recorded for Natterbox in the last 24 hours. Last official check: 28 de out., 04:24 UTC.

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