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Cloud protection and licensing solutions for secure access to sensitive data.
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Maintenance
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Safenet Trusted Access Euus has active maintenance
Official provider statusOfficial maintenance active
STA Classic Fail Back to Primary Site — We will be failing back to the STA Classic Primary site on Thursday, 29 October 2026, between 21:00 UTC - 22:00 UTC. There may be a brief moment of service degradation during the failover process; however, services are expected to normalize within 3-7 minutes. Your Role in Ensuring Continuity: Please ensure the specified IP addresses/source URLs are whitelisted, as outlined in the https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=9ed9c21647114e10eefd66ebd36d43ad&sysparm_article=KB0028408 . Refer to the downloadable file for details. Need Assistance? Our support team is here to assist you every step of the way. If you have any questions or concerns regarding this test, please don't hesitate to contact us at https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=42fb71b4db1be200fe0aff3dbf96199f&sysparm_article=KB0013367 or open a support ticket https://supportportal.thalesgroup.com
Official provider statusOfficial maintenance completed
CANCELED - STA Classic Backend Maintenance. — This activity was cancelled
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 8h 13m | Yes | Unknown | ||
| 1h 39m | Yes | Major | ||
| 48m | Yes | Minor | ||
| 14m | Yes | Major | ||
| 11m | Yes | Minor | ||
| 5m | Yes | Major | ||
| 30m | Yes | Minor | ||
| 11m | Yes | Unknown |
O Uptimus monitora Safenet Trusted Access Euus pela fonte oficial e normaliza incidentes, manutenções e componentes em um status consistente.
Esta página inclui atualmente 21 componentes monitorados, 66 incidentes, 59 manutenções e 15 dias de histórico conhecido.
O Uptimus é um serviço independente e não é afiliado ao Safenet Trusted Access Euus. Um status saudável não garante que todos os usuários, dispositivos ou regiões estejam sem problemas.
Receba alertas quando Safenet Trusted Access Euus ou um componente monitorado informar uma falha grave ou crítica. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas. O histórico disponível contém 66 incidentes indexados e oferece contexto além do status atual. Um incidente recente indexado foi “Classic - All Services are Down”.
Receba alertas sobre desempenho degradado, impacto parcial e incidentes que não representam uma falha completa. O Uptimus monitora atualmente 21 componentes do Safenet Trusted Access Euus: Authentication Services, Authentication Services, Authentication Services, Support Ticketing System. Os alertas podem ser enviados pelos canais ativados no workspace, incluindo e-mail, push e integrações configuradas.
Planned work published by the official provider.
We want to ensure the utmost reliability and resilience of our STA systems to continue serving you effectively. To achieve this, we will be conducting a Disaster Recovery Test in the STA EU region on 31 October, 2026 between 01:00 UTC-03:00 UTC What does this mean for STA EU region customers? Your Role in Ensuring Continuity: Please ensure the specified IP addresses/source URLs are whitelisted, as outlined in the in this support article and refer to the Quick Help Guide for the EU Service zone. Taking this proactive step will minimize disruptions during the downtime of the STA EU primary zone and facilitate a smooth transition to disaster recovery measures. We kindly ask you to prepare by reviewing and updating your configurations to ensure a smooth transition. Need Assistance? Our support team is here to assist you every step of the way. If you have any questions or concerns regarding this test, please don't hesitate to contact us at: https://supportportal.gemalto.com/csm?id=kb_article_view&sys_kb_id=42fb71b4db1be200fe0aff3dbf96199f&sysparm_article=KB0013367 or open a support ticket https://supportportal.thalesgroup.com
Started 31 Here 2026, 01:00 UTC · Ongoing
We will be failing back to the STA Classic Primary site on Thursday, 29 October 2026, between 21:00 UTC - 22:00 UTC. There may be a brief moment of service degradation during the failover process; however, services are expected to normalize within 3-7 minutes. Your Role in Ensuring Continuity: Please ensure the specified IP addresses/source URLs are whitelisted, as outlined in the https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=9ed9c21647114e10eefd66ebd36d43ad&sysparm_article=KB0028408 . Refer to the downloadable file for details. Need Assistance? Our support team is here to assist you every step of the way. If you have any questions or concerns regarding this test, please don't hesitate to contact us at https://supportportal.thalesgroup.com/csm?id=kb_article_view&sys_kb_id=42fb71b4db1be200fe0aff3dbf96199f&sysparm_article=KB0013367 or open a support ticket https://supportportal.thalesgroup.com
Started 29 Here 2026, 21:00 UTC · Ongoing
This activity was cancelled
Started 24 Here 2026, 03:30 UTC · Resolved 27 Here 2026, 21:34 UTC
The scheduled maintenance has been completed.
Started 3 Here 2026, 02:00 UTC · Resolved 3 Here 2026, 04:00 UTC
The scheduled maintenance has been completed.
Started 30 Eost 2026, 01:00 UTC · Resolved 30 Eost 2026, 03:00 UTC
The scheduled maintenance has been completed.
Started 22 Eost 2026, 04:30 UTC · Resolved 22 Eost 2026, 06:30 UTC
The scheduled maintenance has been completed.
Started 26 Goue. 2026, 01:00 UTC · Resolved 26 Goue. 2026, 03:00 UTC
The scheduled maintenance has been completed.
Started 29 Mezh. 2026, 20:00 UTC · Resolved 29 Mezh. 2026, 23:00 UTC
As páginas públicas do Downdetector são orientadas por relatos de usuários. O Uptimus combina essa atividade com incidentes oficiais, manutenções e saúde dos componentes quando o provedor publica esses dados.
| Critérios de comparação | Uptimus | Downdetector |
|---|---|---|
| Relatos da comunidade sobre Safenet Trusted Access Euus | Incluído | Incluído |
| Linha de base adaptativa que separa casos isolados de uma interrupção ampla | Incluído | Incluído |
| Atividade de 24 horas e visualização regional de interrupções | Incluído | Incluído |
| Um espaço para sites, provedores de status, jogos Steam e apps e jogos Android | Incluído | Produto separado |
| Alertas por e-mail, push e webhook no mesmo espaço | Incluído | Produto separado |
| Atualizações oficiais de incidentes e linha do tempo de Safenet Trusted Access Euus | Incluído | Baseado em relatos |
| Saúde dos componentes e manutenções exibidas separadamente | Incluído | Limitado nas páginas públicas |
The official status page for Safenet Trusted Access Euus reports normal operation. 0 reports were recorded for Safenet Trusted Access Euus in the last 24 hours. Last official check: .
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