Elevated API Errors
Resolved
The servers have returned operational.
May 11, 6:46 AMResolved May 11, 6:53 AMCriticalSendbird N Virginia 1 server
Status Provider
Home
/
Status
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Service
Operational
Sendbird Status
Communication API platform for enhanced user journey with AI capabilities.
Source
auto
Category
Communication
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 9m ago
2
Components
0
Active incidents
0
Maintenance
20%
90d uptime
Elevated API Errors
May 11, 6:46 AM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
20%
Known uptime
5 known history days
2
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
6
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
Sendbird N Virginia 1 Desk Server
Operational
1
Sendbird N Virginia 1 server
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
4
outage days
0
maintenance days
85
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Increased Error Rates (Sendbird Desk)
Resolved
The servers have returned operational.
Apr 15, 12:01 AMResolved Apr 15, 12:59 AMCriticalSendbird N Virginia 1 Desk Server
Elevated API Errors
Resolved
The servers have returned operational.
Apr 13, 8:15 AMResolved Apr 13, 8:28 AMCriticalSendbird N Virginia 1 server
Elevated API Errors
Resolved
The servers have returned operational.
Mar 31, 5:42 PMResolved Mar 31, 5:43 PMCriticalSendbird N Virginia 1 server
Full outage
Resolved
When: 2026-03-03 06:43 – 08:02 (UTC) Impact: Full outage, all requests failed Root cause: Unexpected issue following a Redis security (TLS) configuration change Immediate remediation: Provisioned a new secure Redis cluster and migrated traffic; service fully restored and operating normally
Mar 3, 7:38 AMResolved Mar 3, 8:46 AMCriticalSendbird N Virginia 1 Desk ServerSendbird N Virginia 1 server
Increased Error Rates (Sendbird Desk)
Resolved
The servers have returned operational.
Dec 1, 5:42 AMResolved Dec 1, 5:46 AMCriticalSendbird N Virginia 1 Desk Server
Elevated API Errors
Resolved
The servers have returned operational.
Nov 19, 8:47 AMResolved Nov 19, 8:48 AMCriticalSendbird N Virginia 1 server
Dropped websocket connections
Resolved
Earlier today, we observed unexpected behavior within our chat service infrastructure that affected websocket stability. A subset of websocket server pods entered a state where they were unable to restart normally, which increased load on the remaining healthy pods. Over time, this imbalance led to elevated memory usage and eventually caused some pods to reach OOM (Out of Memory) conditions. As these pods became unavailable, a significant number of websocket connections dropped simultaneously at approximately 07:00 PT. Our team took action to stabilize the environment and completed a rollback to a previously stable server version at 08:30 PT, after which system performance and connection reliability returned to normal. We continue to investigate the underlying cause to prevent recurrence.
Nov 13, 3:00 PMResolved Nov 13, 3:00 PMMajor
Elevated API Errors
Resolved
The servers have returned operational.
Oct 20, 8:13 PMResolved Oct 20, 8:18 PMCriticalSendbird N Virginia 1 server
Elevated API Errors
Resolved
The servers have returned operational.
Oct 20, 8:01 PMResolved Oct 20, 8:05 PMCriticalSendbird N Virginia 1 server
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Database Maintenance
Completed
The scheduled maintenance has been completed.
Jun 24, 8:45 AMResolved Jun 24, 9:00 AMMaintenance
Infrastructure maintenance
Completed
The scheduled maintenance has been completed.
Jun 19, 6:00 AMResolved Jun 19, 8:00 AMMaintenance
Major version upgrade of the database (Dashboard)
Completed
The scheduled maintenance has been completed.
Apr 2, 10:30 PMResolved Apr 2, 10:35 PMMaintenance
Major version upgrade of the database (bi-yearly) - Affected product: Chat
Completed
The scheduled maintenance has been completed.
Mar 18, 8:00 AMResolved Mar 18, 8:10 AMMaintenance
All services impacted during bi-yearly maintenance
Completed
The scheduled maintenance has been completed.
Feb 22, 9:00 AMResolved Feb 22, 10:00 AMMaintenance
Chat unavailability during planned system maintenance
Completed
The scheduled maintenance has been completed.
Aug 12, 8:00 AMResolved Aug 12, 10:00 AMMaintenance
About the Sendbird status page integration
Uptimus tracks the official Sendbird status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status-nvirginia1.sendbird.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Sendbird components
Tracked components
Showing 1 to 2 of 2 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Sendbird N Virginia 1 server | Operational | Component | Not recorded |
Sendbird N Virginia 1 Desk Server | Operational | Component | Not recorded |
Get notified when Sendbird changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Sendbird on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Sendbird down right now?
Sendbird is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Sendbird?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Sendbird?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.