South African EtherSIM connectivity
Particle is investigating multiple reports of cellular carriers in South Africa rejecting or not allowing data sessions to flow. The issue relates to B524 and M524 devices.
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Status
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Service
IoT platform for connected machines, vehicles, and products.
Source
auto
Category
SaaS
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Degraded
Checked 12m ago
22
Components
0
Active incidents
0
Maintenance
0%
90d uptime
South African EtherSIM connectivity
Jun 8, 12:16 PM
Normalized official status-page data for incidents, maintenance, components, and history.
0%
Known uptime
7 known history days
22
Components tracked
0 outage, 2 degraded
50
Incidents indexed
0 active right now
50
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
Ether SIM
Degraded Performance
Telephony Providers
Degraded Performance
2G/3G EMEA
Operational
2G/3G NorAm
Operational
B Series B523 SoM or Tracker T523 SoM
Operational
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
0
operational days
1
degraded days
5
outage days
1
maintenance days
83
unknown days
Latest outages and degradations detected from the official status page.
Particle is investigating multiple reports of cellular carriers in South Africa rejecting or not allowing data sessions to flow. The issue relates to B524 and M524 devices.
The issue impacting cellular connectivity on our MVNO network has been resolved. Services have remained stable following recovery, and our teams have confirmed normal operation across affected systems.
This incident has been resolved.
Particle has deployed a fix, and services are back to baseline.
Connectivity has recovered.
The issue was resolved
Connectivity has recovered to normal levels.
This incident has been resolved.
This incident has been resolved.
The incident has been resolved.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Our emergency maintenance has been successfully completed, and all UDP-connected devices have fully recovered. Services are now operating normally, and no further impact is expected. We’ll continue to monitor system performance closely to ensure stability.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Spark status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.particle.io
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Showing 1 to 22 of 22 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Telephony Providers | Degraded Performance | Group | Not recorded |
Customer Resources | Operational | Group | Not recorded |
Developer Tools | Operational | Group | Not recorded |
Cellular Connectivity General reachability of devices such as Boron and Electron to and from the Particle Cloud over cellular networks. | Operational | Component | Not recorded |
Ether SIM All cellular devices with an Ether SIM on board. | Degraded Performance | Component | Not recorded |
Particle Workbench | Operational | Component | Not recorded |
store.particle.io The retail and wholesale store where to buy Particle hardware | Operational | Component | Not recorded |
Particle CLI | Operational | Component | Not recorded |
docs.particle.io Documentation | Operational | Component | Not recorded |
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) | Operational | Component | Not recorded |
Wi-Fi Connectivity General reachability of devices such as Argon & Photon to and from the Particle Cloud over WiFi networks. | Operational | Component | Not recorded |
community.particle.io Community Discussion Site and Forums | Operational | Component | Not recorded |
B Series B523 SoM or Tracker T523 SoM | Operational | Component | Not recorded |
REST API api.particle.io endpoints not related to device reachability and SIM management, impacts to these endpoints are captured via Cellular Connectivity, Wifi Connectivity, and Telephony Providers components. | Operational | Component | Not recorded |
build.particle.io The web-based IDE, where users can write code and flash their devices | Operational | Component | Not recorded |
Integrations Systems responsible for delivering events generated via `Particle.publish` to external systems such as Azure IoT, Google IoT, or custom http endpoints (webhooks). | Operational | Component | Not recorded |
Management Console Covers availability of Particle's primary device management interface at https://console.particle.io | Operational | Component | Not recorded |
SIM state management SIM de/activation, pausing and data allocations | Operational | Component | Not recorded |
Tachyon Cloud The Tachyon console features | Operational | Component | Not recorded |
2G/3G NorAm All status notifications regarding 2G/3G connectivity in North America. | Operational | Component | Not recorded |
2G/3G EMEA All alerting for 2G/3G connectivity outside of NorAm. | Operational | Component | Not recorded |
Tachyon The cellular provider for Tachyon devices | Operational | Component | Not recorded |
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Related status pages based on category, adapter type, and operational history.
Spark is currently marked as Degraded in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
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