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    Last checked 28. okt., 05.12 UTC

    Natterbox status

    AI-powered contact center solution for Salesforce-first companies.

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    Latest activity

    Last 24 hours
    1. Status verification pending

      The latest official observation is not fresh enough to confirm current service health.

      Official provider status
      28. okt., 05.12 UTC
    2. Official maintenance active

      Essential Service Maintenance — June 4, 2026 9:09AM BST Identified - Essential Service Maintenance — Sunday 7 June 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide updates via Natterbox Status when the maintenance begins as well as when it is complete and services are restored. June 7, 2026 4:00AM BST Monitoring - Our scheduled maintenance to update the Natterbox connection to your Salesforce environment has now begun. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide another update on this page as soon as the maintenance is complete and services are restored. June 7, 2026 4:57AM BST Monitoring - Our scheduled maintenance has been completed, and all services are now fully operational. We will continue to monitor to ensure no issues. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page. Thank you for your patience during this update. June 7, 2026 10:05AM BST Resolved - Our scheduled maintenance has been successfully completed, and all services are now fully operational. Thank you for your patience during this update. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page.

      Official provider status
      7. jun., 09.05 UTC
    3. Official maintenance active

      Essential Service Maintenance — May 7, 2026 2:21PM BST Identified - Essential Service Maintenance — Sunday 10 May 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST. Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide updates via Natterbox Status page when the maintenance begins as well as when it is complete and services are restored. May 10, 2026 4:01AM BST Monitoring - Our scheduled maintenance to update the Natterbox connection to your Salesforce environment has now begun. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide another update on this page as soon as the maintenance is complete and services are restored. May 10, 2026 4:57AM BST Resolved - Our scheduled maintenance has been successfully completed, and all services are now fully operational. Thank you for your patience during this update. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page.

      Official provider status
      10. maj, 03.57 UTC

    Natterbox outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    Ingen nylige nedbrudsrapporter

    Fællesskabet har ikke indsendt nedbrudsrapporter for denne tjeneste inden for de seneste 24 timer.

    Få besked, når status for Natterbox ændres

    Notifikationer via e-mail, push og webhook.

    Start overvågning

    Driftskort for Natterbox

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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    Driftskort for Natterbox

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    Natterbox status history

    Official status observations, not measured service uptime.

    Natterbox components

    Component nameStatus
    Natterbox CTI - APAC statusUp
    Natterbox CTI - EMEA statusUp
    Natterbox CTI - North America statusUp
    Natterbox Call Routing & Policies - APAC statusUp
    Natterbox Call Routing & Policies - EMEA statusUp
    Natterbox Call Routing & Policies - North America statusUp
    Natterbox Service Cloud Voice - APAC statusUp
    Natterbox Service Cloud Voice - EMEA statusUp
    Natterbox Service Cloud Voice - North America statusUp
    Natterbox Freedom Web - APAC statusUp

    Natterbox incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved0m6. okt. 202614.23 UTCYesMinor
    Official status·Resolved0m4. okt. 202611.08 UTCYesMinor
    Official status·Resolved0m16. sep. 202614.42 UTCYesMajor
    Official status·Resolved0m1. jul. 202610.35 UTCYesMinor
    Official status·Resolved0m25. jun. 202612.03 UTCYesMinor
    Official status·Resolved0m22. jun. 202608.40 UTCYesMinor
    Official status·Resolved0m11. jun. 202611.39 UTCYesMinor
    Official status·Resolved0m26. maj 202613.20 UTCYesMinor

    Om overvågning af Natterbox på Uptimus

    Uptimus overvåger Natterbox via den officielle statuskilde og normaliserer hændelser, vedligeholdelse og komponenter til én ensartet status.

    Siden indeholder nu 37 komponenter, 11 hændelser, 2 vedligeholdelser og 5 dages kendt historik.

    Uptimus er en uafhængig tjeneste og er ikke tilknyttet Natterbox. En sund status garanterer ikke, at alle brugere, enheder eller områder er upåvirkede.

    Sådan overvåger Uptimus Natterbox

    Få besked, når Natterbox eller en overvåget komponent melder et større eller kritisk nedbrud. Alarmer kan sendes gennem de kanaler, der er aktiveret i workspace, herunder e-mail, push og konfigurerede integrationer. Den tilgængelige historik indeholder 11 hændelser og giver mere kontekst end den aktuelle status. En nylig registreret hændelse var “Service Degradation: Digital Messaging (SMS, WhatsApp, Web Chat)”.

    Få besked om nedsat ydelse, delvis påvirkning og mindre hændelser uden et fuldt nedbrud. Uptimus følger nu 37 Natterbox-komponenter: Natterbox CTI - APAC, Natterbox CTI - EMEA, Natterbox CTI - North America, Call Routing & Policies - APAC. Alarmer kan sendes gennem de kanaler, der er aktiveret i workspace, herunder e-mail, push og konfigurerede integrationer.

    Vedligeholdelsesnotifikationer

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Essential Service Maintenance

      Maintenance

      June 4, 2026 9:09AM BST Identified - Essential Service Maintenance — Sunday 7 June 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide updates via Natterbox Status when the maintenance begins as well as when it is complete and services are restored. June 7, 2026 4:00AM BST Monitoring - Our scheduled maintenance to update the Natterbox connection to your Salesforce environment has now begun. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide another update on this page as soon as the maintenance is complete and services are restored. June 7, 2026 4:57AM BST Monitoring - Our scheduled maintenance has been completed, and all services are now fully operational. We will continue to monitor to ensure no issues. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page. Thank you for your patience during this update. June 7, 2026 10:05AM BST Resolved - Our scheduled maintenance has been successfully completed, and all services are now fully operational. Thank you for your patience during this update. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page.

      Started 7. jun. 2026, 09.05 UTC · Ongoing

    2. ✓

      Essential Service Maintenance

      Maintenance

      May 7, 2026 2:21PM BST Identified - Essential Service Maintenance — Sunday 10 May 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST. Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide updates via Natterbox Status page when the maintenance begins as well as when it is complete and services are restored. May 10, 2026 4:01AM BST Monitoring - Our scheduled maintenance to update the Natterbox connection to your Salesforce environment has now begun. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide another update on this page as soon as the maintenance is complete and services are restored. May 10, 2026 4:57AM BST Resolved - Our scheduled maintenance has been successfully completed, and all services are now fully operational. Thank you for your patience during this update. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page.

      Started 10. maj 2026, 03.57 UTC · Ongoing

    Få besked, når Natterbox offentliggør planlagt, tidsbestemt eller aktiv vedligeholdelse. Uptimus har registreret 2 vedligeholdelsesvinduer fra den tilgængelige Natterbox-historik. Alarmer kan sendes gennem de kanaler, der er aktiveret i workspace, herunder e-mail, push og konfigurerede integrationer.
    Gendannelsesnotifikationer
    Få besked, når Natterbox eller en påvirket komponent igen fungerer normalt. Siden indeholder 5 dages kendt historik; løste hændelser bevares til senere gennemgang. Alarmer kan sendes gennem de kanaler, der er aktiveret i workspace, herunder e-mail, push og konfigurerede integrationer.
    Statusmeddelelser
    Uptimus gemmer hændelsesoverskriften fra Natterbox sammen med den normaliserede status. Den tilgængelige historik indeholder 11 hændelser og giver mere kontekst end den aktuelle status. En nylig registreret hændelse var “Service Degradation: Digital Messaging (SMS, WhatsApp, Web Chat)”.
    Statusdetaljer
    Opdateringer om hændelser og vedligeholdelse gemmes, så undersøgelse, afhjælpning og gendannelse kan følges. En nylig officiel opdatering gemt af Uptimus lyder: “October 5, 2026 3:33PM BST Identified - We are actively investigating an issue currently affecting both sending and receiving SMS. Our technical team is working to identify the cause and restore full functionality. We will update our status page with furthe…”.
    Komponentfiltrering
    Vælg alle komponenter eller kun de Natterbox-produkter, du bruger. Officielle alarmer følger valget. Uptimus følger nu 37 Natterbox-komponenter: Natterbox CTI - APAC, Natterbox CTI - EMEA, Natterbox CTI - North America, Call Routing & Policies - APAC. Filtrering ændrer leverede officielle alarmer, men fjerner ikke hændelser fra den offentlige historik.

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    The current official status of Natterbox cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Natterbox in the last 24 hours. Last official check: 28. okt., 05.12 UTC.

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