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    Last checked 28. okt., 06.49 UTC

    Propay status

    Payment solutions for small businesses and enterprises to accept credit cards.

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    Er Propay nede?

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Status verification pending

      The latest official observation is not fresh enough to confirm current service health.

      Official provider status
      28. okt., 06.49 UTC
    2. Official incident active

      ProPay Monthly Database Maintenance Reminder for July 2026 — At 3:00 a.m. (MT) on Thursday, July 16th, the database system will undergo its monthly maintenance. We anticipate no more than 5 minutes of service interruption during this time frame.

      Official provider status
      14. jul., 16.18 UTC

    Propay outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    Ingen nylige nedbrudsrapporter

    Fællesskabet har ikke indsendt nedbrudsrapporter for denne tjeneste inden for de seneste 24 timer.

    Få besked, når status for Propay ændres

    Notifikationer via e-mail, push og webhook.

    Start overvågning

    Driftskort for Propay

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    Se fuldt kort

    Driftskort for Propay

    Loading report locations…

    Propay status history

    Official status observations, not measured service uptime.

    Propay components

    Component nameStatus
    Propay Production Processing Solutions — Direct Credit Card and ACH Processing statusUp
    Propay Testing Environments — Integration TEST Environment statusUp
    Propay Production Processing Solutions — Websites, Mobile, and Card Readers statusUp
    Propay Production Processing Solutions — Payment Facilitation - Heartland, Portico statusUp
    Propay Production Processing Solutions — Payment Facilitation - Global Payments API (GP API) statusUp
    Propay Production Processing Solutions — Payment Facilitation - Cayan Genius statusUp
    Propay Production Supporting Solutions — xfer.propay.com - SFTP Reports statusUp
    Propay Integrated Gateways — 3rd Party Providers statusUp
    Propay Production Supporting Solutions — Bank Transfers statusUp
    Propay Production Supporting Solutions — Phones statusUp

    Propay incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved0m22. okt. 202616.28 UTCYesUnknown
    Official status·Resolved43h 34m5. okt. 202617.37 UTCYesUnknown
    Official status·Resolved28m17. sep. 202621.22 UTCYesUnknown
    Official status·Unresolved2534h 41mOngoing14. jul. 202616.18 UTCYesUnknown
    Official status·Resolved66h 6m10. jul. 202620.35 UTCYesUnknown
    Official status·Resolved4h 44m12. jun. 202620.55 UTCYesUnknown
    Official status·Resolved71h 39m29. maj 202619.37 UTCYesUnknown
    Official status·Resolved3h 16m29. maj 202614.27 UTCYesUnknown

    Om overvågning af Propay på Uptimus

    Uptimus overvåger Propay via den officielle statuskilde og normaliserer hændelser, vedligeholdelse og komponenter til én ensartet status.

    Siden indeholder nu 15 komponenter, 52 hændelser, 66 vedligeholdelser og 11 dages kendt historik.

    Uptimus er en uafhængig tjeneste og er ikke tilknyttet Propay. En sund status garanterer ikke, at alle brugere, enheder eller områder er upåvirkede.

    Sådan overvåger Uptimus Propay

    Få besked, når Propay eller en overvåget komponent melder et større eller kritisk nedbrud. Alarmer kan sendes gennem de kanaler, der er aktiveret i workspace, herunder e-mail, push og konfigurerede integrationer. Den tilgængelige historik indeholder 52 hændelser og giver mere kontekst end den aktuelle status. En nylig registreret hændelse var “Transaction Refund Issue - 10/7/26”.

    Få besked om nedsat ydelse, delvis påvirkning og mindre hændelser uden et fuldt nedbrud. Uptimus følger nu 15 Propay-komponenter: Direct Credit Card and ACH Processing, Integration TEST Environment, Websites, Mobile, and Card Readers, Payment Facilitation - Heartland, Portico. Alarmer kan sendes gennem de kanaler, der er aktiveret i workspace, herunder e-mail, push og konfigurerede integrationer.

    Vedligeholdelsesnotifikationer

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      New Ticketing System: Update

      Maintenance

      As an update to our previously announced migration to a new ticketing system (https://status.propay.com/incidents/vktvqzb7zjmb) we wanted to provide this additional clarification. The new ticketing system has new, system-specific emails that have been created for our various ProPay teams, to help better route tickets to the various ProPay support groups. Moving forward, best practices will be to begin emailing these new emails to submit a ticket, when not logging in directly to submit a ticket. Please Note: Existing emails to the existing team emails will still function to create tickets, but those emails will be deprecated over the coming months, so please begin to transition to using the following emails: Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] Forward to: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected] Existing Email: [email protected] New Email: [email protected]

      Started 1. nov. 2026, 06.00 UTC · Ongoing

    2. ✓

      ProPay Production Environment Scheduled Release Update 26.PI19.R1 (October Release)

      Maintenance

      On Thursday, October 29th, between 00:00 and 05:00 (MT), ProPay will perform an upgrade to the production environment 26.PI19.R1 (October Release) *** All services and sites may be unavailable during this time frame. *** *We have added the “Authorized Signer First Name” and “Authorized Signer Last Name” fields to the Partner Portal to support enhanced merchant onboarding data quality and compliance requirements. This will show in the Account Overview section of the Partner Portal *We have corrected an issue with the TransType 34 API call, where transactions with insufficient funds were incorrectly returning ACHInReturned instead of ACHInRejected, causing downstream systems to misclassify failures and disrupt re-billing workflows. We have updated the TransType 34 response to return the correct status code. *We have added BusinessZipCode validation to ensure data integrity and compliance, as previous API updates for U.S. business accounts were accepting invalid ZIP code values due to missing validation. We have updated all API calls with a value to return an accurate response if the value is invalid. *We have improved the logic of the TransType 400 authorization API call to eliminate false Status 65 time out responses for transactions where payment authorizations succeeded. *We have updated the logic of the Comprehensive Risk Chargeback Report, due to an issue where the report displayed the representment status inconsistently across each daily report.. The update will prevent the issue where the same chargeback line could switch between New and Resolved on this report. With this update, a chargeback in arbitration should show New until it is resolved, and a resolved chargeback should show Resolved and keep the correct representment date.

      Started 29. okt. 2026, 06.00 UTC · Ongoing

    3. ✓

      New Ticketing System

      Resolved

      The scheduled maintenance has been completed.

      Started 12. okt. 2026, 14.00 UTC · Resolved 14. okt. 2026, 14.00 UTC

    4. ✓

      ACH Authorization Compliance Reminder

      Resolved

      The scheduled maintenance has been completed.

      Started 1. okt. 2026, 06.00 UTC · Resolved 1. okt. 2026, 06.15 UTC

    5. ✓

      Propay October 2026 Card Brand Regulatory Notice - Reminder

      Resolved

      The scheduled maintenance has been completed.

      Started 1. okt. 2026, 06.00 UTC · Resolved 1. okt. 2026, 06.05 UTC

    6. ✓

      ProPay Production Environment Scheduled Release Update 26.PI18.R3 (September Release)

      Resolved

      The scheduled maintenance has been completed.

      Started 24. sep. 2026, 06.00 UTC · Resolved 24. sep. 2026, 11.00 UTC

    7. ✓

      Propay October 2026 Card Brand Regulatory Notice - Reminder

      Resolved

      The scheduled maintenance has been completed.

      Started 24. sep. 2026, 06.00 UTC · Resolved 24. sep. 2026, 06.05 UTC

    8. ✓

      ProPay September 2026 Database Maintenance Reminder

      Resolved

      The scheduled maintenance has been completed.

      Started 17. sep. 2026, 09.00 UTC · Resolved 17. sep. 2026, 09.05 UTC

    Få besked, når Propay offentliggør planlagt, tidsbestemt eller aktiv vedligeholdelse. Uptimus har registreret 66 vedligeholdelsesvinduer fra den tilgængelige Propay-historik. Alarmer kan sendes gennem de kanaler, der er aktiveret i workspace, herunder e-mail, push og konfigurerede integrationer.
    Gendannelsesnotifikationer
    Få besked, når Propay eller en påvirket komponent igen fungerer normalt. Siden indeholder 11 dages kendt historik; løste hændelser bevares til senere gennemgang. Alarmer kan sendes gennem de kanaler, der er aktiveret i workspace, herunder e-mail, push og konfigurerede integrationer.
    Statusmeddelelser
    Uptimus gemmer hændelsesoverskriften fra Propay sammen med den normaliserede status. Den tilgængelige historik indeholder 52 hændelser og giver mere kontekst end den aktuelle status. En nylig registreret hændelse var “Transaction Refund Issue - 10/7/26”.
    Statusdetaljer
    Opdateringer om hændelser og vedligeholdelse gemmes, så undersøgelse, afhjælpning og gendannelse kan følges. En nylig officiel opdatering gemt af Uptimus lyder: “We have been made aware that there was an issue in processing some refunds that were initiated 10/7/26. We have identified and resubmitted all the transactions which did not refund successfully, and our SPM team will be in contact with partners with any aff…”.
    Komponentfiltrering
    Vælg alle komponenter eller kun de Propay-produkter, du bruger. Officielle alarmer følger valget. Uptimus følger nu 15 Propay-komponenter: Direct Credit Card and ACH Processing, Integration TEST Environment, Websites, Mobile, and Card Readers, Payment Facilitation - Heartland, Portico. Filtrering ændrer leverede officielle alarmer, men fjerner ikke hændelser fra den offentlige historik.

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    Comparison

    Uptimus vs Downdetector for Propay

    Downdetectors offentlige sider er primært baseret på brugerrapporter. Uptimus kombinerer dem med officielle hændelser, vedligeholdelse og komponentstatus, når udbyderen offentliggør dataene.

    Uptimus vs Downdetector for Propay
    JämförelsekriterierUptimusDowndetector
    Rapporter fra fællesskabet om PropayInkluderetInkluderet
    Adaptiv basislinje, der skelner enkelte rapporter fra større nedbrudInkluderetInkluderet
    Rapportaktivitet over 24 timer og regionalt nedbrudskortInkluderetInkluderet
    Ét arbejdsområde til websites, statusudbydere, Steam-spil og Android-apps og -spilInkluderetSeparat produkt
    E-mail-, push- og webhookalarmer fra samme arbejdsområdeInkluderetSeparat produkt
    Officielle hændelsesopdateringer og statushistorik for PropayInkluderetRapportbaseret
    Komponentstatus og vedligeholdelse vises separatInkluderetBegrænset på offentlige sider
    InkluderetRapportbaseret · Begrænset på offentlige siderSeparat produkt

    The current official status of Propay cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Propay in the last 24 hours. Last official check: 28. okt., 06.49 UTC.

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