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Identity verification and KYC solutions for businesses worldwide.
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Degraded performance
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Official status checked
Idnow is experiencing issues
Official provider statusOfficial maintenance completed
[IDCheck.io/Check'n'Sign] New Release Deployment — The scheduled maintenance has been completed.
Official provider statusOfficial maintenance completed
[IDCheck.io/PVID/Check'n'Sign] Urgent security maintenance — The scheduled maintenance has been completed.
Official provider statusOfficial incident resolved
QTSP degraded performance [ TEST systems ] — This incident has been resolved.
Official provider statusOfficial incident active
Security Information - no impact on IDnow services - PHP2Shell (CVE-2026-109618, CVE-2026-109619) — Dear customers, On 21 October 2026, the PHP project released emergency updates for two critical vulnerabilities in the PHP runtime, together referred to as PHP2Shell (CVE-2026-109618 and CVE-2026-109619). Both allow unauthenticated remote code execution and are already being exploited in the wild. As soon as the patches were published, we assessed our assets against the affected versions. IDnow products and services are not affected. No product or service we provide to you runs a vulnerable PHP build, and our public website has been reviewed and is fully patched. No action is required from you currently. If your security team would like the technical basis for this assessment, our ServiceDesk team can arrange a call with the IDnow Security team. In case you have any questions or need further assistance, please contact IDnow Support: https://support.idnow.io
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 24h 13m | Yes | Minor | ||
| 57m | Yes | Unknown | ||
| 117h 16mOngoing | Yes | Minor | ||
| 4h 1m | Yes | Critical | ||
| 1h 57m | Yes | Critical | ||
| 1h 58m | Yes | Minor | ||
| 2h 16m | Yes | Minor | ||
| 2h 44m | Yes | Critical |
Uptimus überwacht Idnow über die offizielle Statusquelle und normalisiert Vorfälle, Wartungen und Komponenten in einen einheitlichen Status.
Diese Seite enthält derzeit 46 überwachte Komponenten, 63 Vorfälle, 106 Wartungen und 38 Tage bekannten Verlauf.
Uptimus ist ein unabhängiger Dienst und nicht mit Idnow verbunden. Ein gesunder Status garantiert nicht, dass alle Nutzer, Geräte oder Regionen unbeeinträchtigt sind.
Erhalte eine Meldung, wenn Idnow oder eine überwachte Komponente einen schweren Ausfall oder eine kritische Störung meldet. Meldungen können über die im Workspace aktivierten Kanäle zugestellt werden, darunter E-Mail, Push und konfigurierte Integrationen. Der verfügbare Verlauf enthält 63 erfasste Vorfälle und gibt Meldungen Kontext über den aktuellen Status hinaus. Ein kürzlich erfasster Vorfall war „QTSP degraded performance [ TEST systems ]“.
Erhalte Meldungen zu Leistungseinbußen, teilweisen Auswirkungen und kleineren Vorfällen ohne vollständigen Ausfall. Uptimus überwacht derzeit 46 Idnow-Komponenten: Ident Center Munich, VideoIdent, VideoIdent, Ident Center Iasi. Meldungen können über die im Workspace aktivierten Kanäle zugestellt werden, darunter E-Mail, Push und konfigurierte Integrationen.
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Planned work published by the official provider.
During the aforementioned time interval we will rollout our new HTTPS certificates for these domains: - idnow.de - *.idnow.de - *.internal.idnow.de This change will not require downtime and service levels will not be affected. The new SHA sums for the certificates are: FC:84:06:65:3A:2A:C9:61:F7:34:0B:93:67:E7:2C:8B:93:4E:69:B1 SHA256: FC:00:9D:70:F5:C1:57:D0:38:9B:4B:A2:24:7C:57:07:26:C1:AF:0D:5D:7B:8F:7A:9F:39:68:6E:86:B8:9E:72 Best Regards. Your IDnow DevOps Team
Started 12. Nov. 2026, 08:00 UTC · Ongoing
Dear customer, We would like to inform you that our system will undergo scheduled maintenance. During the maintenance period, estimated to be 2 hours, you may experience slow response times, or temporary unavailability of certain features. Our dedicated team will be working diligently to minimize any downtime and complete the maintenance as quickly as possible.
Started 9. Nov. 2026, 22:00 UTC · Ongoing
Dear customer, We are conducting our annual fail-over tests during the aforementioned time frame. We do not expect any impairment of services during the test. Should you nevertheless experience impairments, please get in touch with us using: https://support.idnow.io Sincerely Yours, IDnow DevOps Team
Started 5. Nov. 2026, 05:00 UTC · Ongoing
During the aforementioned time interval, we will roll out our new HTTPS certificates for these domains: - test.idnow.de - *.test.idnow.de - *.internal.test.idnow.de This change will not require downtime and service levels will not be affected. The new SHA sums for the certificates are: SHA1: 42:E7:F6:6D:18:AB:C0:AE:84:E8:E8:8A:A7:75:B3:0C:9A:BF:F9:6A SHA256: 46:FC:18:2F:E5:04:BB:85:B0:CE:CF:2E:46:0C:67:E3:6F:C1:F3:5E:BD:92:3C:1F:18:D7:39:7F:4C:09:FE:DF Best Regards. Your IDnow DevOps Team
Started 29. Okt. 2026, 09:00 UTC · Ongoing
Dear customer, We would like to inform you that our system will undergo scheduled maintenance. During the maintenance period, you may experience intermittent service interruptions, slow response times, or temporary unavailability of certain features. Our dedicated team will be working diligently to minimize any downtime and complete the maintenance as quickly as possible. We apologize for any inconvenience caused and appreciate your patience. If you have any questions or concerns, please get in touch with us using https://support.idnow.io Sincerely Yours, IDnow DevOps Team
Started 29. Okt. 2026, 05:00 UTC · Ongoing
The scheduled maintenance has been completed.
Started 28. Okt. 2026, 06:00 UTC · Resolved 28. Okt. 2026, 08:00 UTC
The scheduled maintenance has been completed.
Started 27. Okt. 2026, 22:00 UTC · Resolved 27. Okt. 2026, 23:00 UTC
The scheduled maintenance has been completed.
Started 27. Okt. 2026, 07:00 UTC · Resolved 27. Okt. 2026, 09:00 UTC
Öffentliche Downdetector-Seiten basieren vor allem auf Nutzermeldungen. Uptimus verbindet diese mit offiziellen Vorfällen, Wartungen und Komponentenstatus, sofern der Anbieter sie veröffentlicht.
| Vergleichskriterien | Uptimus | Downdetector |
|---|---|---|
| Community-Störungsmeldungen zu Idnow | Enthalten | Enthalten |
| Adaptive Basislinie zur Trennung einzelner Meldungen von größeren Störungen | Enthalten | Enthalten |
| 24-Stunden-Meldeaktivität und regionale Störungskarte | Enthalten | Enthalten |
| Ein Arbeitsbereich für Websites, Statusanbieter, Steam-Spiele und Android-Apps und -Spiele | Enthalten | Separates Produkt |
| E-Mail-, Push- und Webhook-Alarme aus demselben Arbeitsbereich | Enthalten | Separates Produkt |
| Offizielle Vorfallmeldungen und Statusverlauf für Idnow | Enthalten | Meldungsbasiert |
| Komponentenstatus und Wartungsfenster getrennt dargestellt | Enthalten | Auf öffentlichen Seiten begrenzt |
The official status page for Idnow reports normal operation. An unresolved official incident is listed: “Security Information - no impact on IDnow services - PHP2Shell (CVE-2026-109618, CVE-2026-109619)”. 0 reports were recorded for Idnow in the last 24 hours. Last official check: .
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