Pantheon Status. Check Current Outages and Incidents

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Pantheon components

Tracked components

Showing 1 to 14 of 14 tracked components.

Component	Status	Type	Last changed
Customer Sites Customer website availability and performance	Operational	Component	Not recorded
Dashboard The Pantheon dashboard interface and related operations	Operational	Component	Not recorded
Global CDN Content Delivery Network + Automated HTTPS	Operational	Component	Not recorded
Spinup Operations Creating new sites and multi-dev environments	Operational	Component	Not recorded
Workflow Operations Git pushes, backups, new sites, etc	Operational	Component	Not recorded
Support Tickets Support ticketing services	Operational	Component	Not recorded
Support Chat Support chat services	Operational	Component	Not recorded
Terminus Operations Pantheon's command line tool	Operational	Component	Not recorded
Site Certificate Provisioning	Operational	Component	Not recorded
Billing Operations Billing Operations	Operational	Component	Not recorded
Autopilot	Operational	Component	Not recorded
Git	Operational	Component	Not recorded
Front-End Sites (Beta)	Operational	Component	Not recorded
Content Publisher (Public Preview)	Operational	Component	Not recorded

Recent incidents

Official incidents

Latest outages and degradations detected from the official status page.

Degraded platform workflows

Resolved

Our Engineering team has verified that all platform services are fully restored and stable. The Pantheon Dashboard is performing normally, and all background workflows are processing successfully without any lingering delays. The underlying issue has been completely mitigated, and we have concluded our monitoring period. Thank you for your patience while we worked to resolve this. If you encounter any further issues, please open a ticket with us at helpdesk@pantheon.io.

Jun 10, 6:34 AMResolved Jun 10, 12:07 PMMinorWorkflow OperationsSpinup Operations

Dashboard Loading Issues

Resolved

This incident has been resolved.

May 27, 6:13 PMResolved May 28, 5:40 AMMinorDashboard

Drupal 10/11 Site Creation Failing

Resolved

This incident has been resolved.

May 27, 4:22 PMResolved May 27, 9:59 PMMajorSpinup Operations

Intermittent Dashboard Performance Issues

Resolved

This incident has been resolved.

May 25, 3:53 PMResolved May 25, 8:39 PMMinorDashboard

Git Commit Logs Unavailable on Dev

Resolved

This incident has been resolved.

May 20, 7:26 PMResolved May 20, 11:26 PMMinorDashboard

Dashboard Performance Issues

Resolved

This incident has been resolved.

May 13, 3:20 PMResolved May 13, 10:42 PMMinorDashboard

Dashboard Metrics Issues

Resolved

This incident has been resolved.

May 5, 4:09 PMResolved May 5, 7:33 PMMinorDashboard

Workspace Creation Failure

Resolved

This incident has been resolved.

Apr 24, 6:21 AMResolved Apr 24, 2:45 PMMajorDashboard

Immediate Freeze on Live Deployments

Resolved

This incident has been resolved. You can now safely proceed with deployments.

Apr 19, 12:03 AMResolved Apr 19, 2:00 AMMajorWorkflow Operations

Security Advisory: Unauthorized Access via Credential Stuffing

Resolved

Final Update: We have concluded our investigation into the reports of unauthorized account access. Our team has worked directly with the small number of affected customers to secure their accounts and remediate any unauthorized changes. Monitoring & Conclusion: We have seen no further evidence of unauthorized activity related to this incident. Our systems remain secure, and we continue to monitor for suspicious login patterns. Ongoing Security Best Practices: While this incident is resolved, credential stuffing remains a common web-wide threat. To keep your account secure, we strongly recommend: • Enabling MFA on all Pantheon user accounts. • Using unique passwords managed via a password manager. • Rotating secrets/keys if you suspect your local environment has been compromised. Thank you for your patience as we worked to keep the Pantheon community secure.

Apr 15, 2:27 PMResolved Apr 16, 8:30 PMNone

Recent maintenance

Maintenance windows

Scheduled and completed maintenance windows are separated from incidents.

Routine Maintenance Impacting Dashboard

Completed

The scheduled maintenance has been completed.

Mar 11, 1:00 AMResolved Mar 11, 2:00 AMMaintenanceDashboard

Routine Maintenance Impacting Dashboard & Workflows

Completed

The scheduled maintenance has been completed.

Feb 11, 2:00 AMResolved Feb 11, 3:00 AMMaintenanceDashboardWorkflow Operations

PHP Runtime Generation 2 Rollout (Continued)

Completed

The initial rollout of PHP Runtime Generation 2 is complete. Opting out is still available. We will be removing PHP Runtime Generation 1 starting April 6, 2026. See more details here: https://docs.pantheon.io/php-runtime-generation-2#timeline

Oct 30, 12:19 AMResolved Nov 24, 4:23 AMMaintenanceCustomer Sites

Routine Maintenance Impacting Workflows and Dashboard

Completed

The scheduled maintenance has been completed.

Oct 15, 1:00 AMResolved Oct 15, 2:00 AMMaintenanceDashboardWorkflow Operations

PHP Runtime Generation 2 Rollout

Completed

The scheduled maintenance has been completed.

Sep 17, 3:00 PMResolved Oct 27, 3:00 PMMaintenanceCustomer Sites

Routine Maintenance Impacting Billing Operations and Workflows

Completed

The scheduled maintenance has been completed.

Sep 10, 1:00 AMResolved Sep 10, 2:00 AMMaintenanceBilling OperationsWorkflow Operations

Routine Maintenance: Temporary Pause to Autopilot Scheduled Jobs

Completed

The scheduled maintenance has been completed.

Jul 9, 1:00 AMResolved Jul 9, 5:00 AMMaintenanceAutopilot

Routine Maintenance Impacting Workflows

Completed

The scheduled maintenance has been completed.

Jun 11, 1:00 AMResolved Jun 11, 2:45 AMMaintenanceBilling OperationsWorkflow Operations

Routine Maintenance Impacting Dashboard and Terminus Operations

Completed

The scheduled maintenance has been completed.

May 14, 1:00 AMResolved May 14, 2:08 AMMaintenanceDashboardWorkflow Operations

Routine Maintenance Impacting Dashboard & Terminus Operations

Completed

The scheduled maintenance has been completed.

Apr 9, 1:00 AMResolved Apr 9, 1:41 AMMaintenanceGitDashboard

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Pantheon components

Tracked components

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Top affected components

Recent incidents

Official incidents

Degraded platform workflows

Dashboard Loading Issues

Drupal 10/11 Site Creation Failing

Intermittent Dashboard Performance Issues

Git Commit Logs Unavailable on Dev

Dashboard Performance Issues

Dashboard Metrics Issues

Workspace Creation Failure

Immediate Freeze on Live Deployments

Security Advisory: Unauthorized Access via Credential Stuffing

Recent maintenance

Maintenance windows

Routine Maintenance Impacting Dashboard

Routine Maintenance Impacting Dashboard & Workflows

PHP Runtime Generation 2 Rollout (Continued)

Routine Maintenance Impacting Workflows and Dashboard

PHP Runtime Generation 2 Rollout

Routine Maintenance Impacting Billing Operations and Workflows

Routine Maintenance: Temporary Pause to Autopilot Scheduled Jobs

Routine Maintenance Impacting Workflows

Routine Maintenance Impacting Dashboard and Terminus Operations

Routine Maintenance Impacting Dashboard & Terminus Operations

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