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    Last checked 8 sept, 2:21 UTC

    Ingenico status

    Cloud-based payments platform for smart terminals and end-to-end terminal management.

    Experiencing an issue?

    ĀæIngenico no funciona?

    Degraded performance

    Source: official status page

    Having issues with Ingenico?

    Share your experience to help others stay informed.

    OverviewActivityHistoryCommunityAbout

    Ingenico service health graph

    Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

    Ingenico activity

    Loading reports… Ā· Last 24 hours

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    by Uptimus
    ————Now
    • No problems detected
    • Possible problems
    • Problems detected
    • Early warning
    • Official incident

    Small green bars: normal status (illustrative). Taller bars: report activity.

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    15-minute report intervals Ā· UTC
    StartEndReportsStatus

    Latest activity

    Last 24 hours
    1. Official status checked

      Ingenico is experiencing issues

      Official provider status
      8 sept, 2:21 UTC
    2. Official maintenance completed

      Planned maintenance at Worldline: No impact foreseen — The scheduled maintenance has been completed.

      Official provider status
      7 sept, 15:00 UTC
    3. Official maintenance active

      Planned maintenance at Worldline: No impact foreseen — In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment. The maintenance is announced for 21/09/2026 between 08:00 and 17:00 CEST. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST. Please forward this information to your technical department.

      Official provider status
      7 sept, 9:10 UTC
    4. Official incident active

      Worldline Payment Platform perturbation — We are continuing to work on a fix for this issue.

      Official provider status
      2 sept, 16:33 UTC

    Ingenico outage reports

    0 outage reports in the last 24 hours.

    No hay reportes recientes de interrupciones

    La comunidad no ha enviado reportes de interrupciones para este servicio en las Ćŗltimas 24 horas.

    Recibe notificaciones cuando cambie el estado de Ingenico

    Notificaciones por correo, push y webhook.

    Empezar a monitorizar

    Mapa de Interrupciones

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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    Mapa de Interrupciones

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    Ingenico status history

    Official status observations, not measured service uptime.

    Last 60 daysDaily history
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    ——
    • Operativo
    • Problemas
    • Interrupción
    • Mantenimiento
    • Sin datos

    Ingenico components

    Component nameStatus
    Ingenico Acquiring solutions — AIB statusUp
    Ingenico Payment methods solutions — AIRPLUS statusUp
    Ingenico Portals & reporting — Back Office Ogone statusUp
    Ingenico Payment integrations — Direct Server to server API statusIssues
    Ingenico Acquiring solutions — ANZ Bank statusUp
    Ingenico Payment methods solutions — AliPay statusUp
    Ingenico Payment integrations — Direct Client API statusIssues
    Ingenico Worldline Fraud expert service statusUp
    Ingenico Portals & reporting — e-Portal statusUp
    Ingenico Payment methods solutions — American Express statusUp

    Ingenico incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official statusĀ·Resolved16m4 sept 20269:23 UTCYesMinor
    Official statusĀ·Unresolved129h 56mOngoing2 sept 202616:32 UTCYesMinor
    Official statusĀ·Resolved14h 46m27 ago 202618:25 UTCYesMinor
    Official statusĀ·Resolved8h 48m16 ago 202622:24 UTCYesMinor
    Official statusĀ·Resolved1h 8m10 ago 202612:33 UTCYesMinor
    Official statusĀ·Resolved2h 22m7 ago 202612:22 UTCYesMinor
    Official statusĀ·Resolved116h 27m7 ago 202611:01 UTCYesMinor
    Official statusĀ·Resolved16h 23m20 jul 202616:09 UTCYesMinor

    Scheduled maintenance

    Planned work published by the official provider.

    1. āœ“

      Planned maintenance at Worldline: No impact foreseen

      Maintenance

      In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment. The maintenance is announced for 21/09/2026 between 08:00 and 17:00 CEST. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST. Please forward this information to your technical department.

      Started 21 sept 2026, 06:00 UTC Ā· Ongoing

    2. āœ“

      Planned maintenance at Worldline: No impact foreseen

      Maintenance

      In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment. The maintenance is announced for 21/09/2026 between 08:00 and 17:00 CEST. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST. Please forward this information to your technical department.

      Started 21 sept 2026, 06:00 UTC Ā· Ongoing

    3. āœ“

      Planned maintenance at Worldline: No impact foreseen

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    Acerca de la supervisión de Ingenico en Uptimus

    Uptimus supervisa Ingenico mediante su fuente oficial y normaliza incidencias, mantenimiento y componentes en un estado coherente.

    Esta pƔgina incluye actualmente 115 componentes supervisados, 60 incidencias, 68 mantenimientos y 39 dƭas de historial conocido.

    Uptimus es un servicio independiente y no estƔ afiliado con Ingenico. Un estado saludable no garantiza que todos los usuarios, dispositivos o regiones estƩn libres de problemas.

    Cómo supervisa Uptimus Ingenico

    Recibe alertas cuando Ingenico o uno de sus componentes supervisados informa de una interrupción grave o crítica. Las alertas pueden enviarse por los canales activados en el espacio de trabajo, incluidos correo, push e integraciones configuradas. El historial disponible contiene 60 incidencias indexadas y aporta contexto mÔs allÔ del estado actual. Una incidencia reciente indexada fue «Service interruption with Trésor Public».

    Recibe alertas sobre rendimiento degradado, impacto parcial e incidencias que no representan una interrupción completa. Uptimus supervisa actualmente 115 componentes de Ingenico: AIB, AIRPLUS, Back Office Ogone, Direct Server to server API. Las alertas pueden enviarse por los canales activados en el espacio de trabajo, incluidos correo, push e integraciones configuradas.

    Notificaciones de mantenimiento
    Recibe alertas cuando Ingenico publica mantenimiento planificado, programado o activo. Uptimus ha indexado 68 ventanas de mantenimiento del historial disponible de Ingenico. Las alertas pueden enviarse por los canales activados en el espacio de trabajo, incluidos correo, push e integraciones configuradas.
    Notificaciones de recuperación
    Entérate cuando Ingenico o un componente afectado vuelve a funcionar correctamente. La pÔgina contiene 39 días de historial conocido y conserva los eventos resueltos para su revisión. Las alertas pueden enviarse por los canales activados en el espacio de trabajo, incluidos correo, push e integraciones configuradas.
    Mensajes de estado
    Uptimus conserva el título de la incidencia publicado por Ingenico y lo muestra con el estado normalizado. El historial disponible contiene 60 incidencias indexadas y aporta contexto mÔs allÔ del estado actual. Una incidencia reciente indexada fue «Service interruption with Trésor Public».

    Preguntas Frecuentes

    Recibe notificaciones cuando cambie el estado de Ingenico

    Empezar a monitorizar
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    Uptimus vs Downdetector para Ingenico
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    Reportes de la comunidad sobre Ingenico

    The official status page for Ingenico reports degraded performance. An unresolved official incident is listed: ā€œWorldline Payment Platform perturbationā€. Components reported as affected: Direct Hosted Tokenization Pages, Direct Client API, Payment integrations. 0 reports were recorded for Ingenico in the last 24 hours. Last official check: 8 sept, 2:21 UTC.

    Maintenance

    In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment. The maintenance is announced for 15/09/2026 between 08:00 and 17:00 CEST. No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CEST. Please forward this information to your technical department.

    Started 15 sept 2026, 06:00 UTC Ā· Ongoing

  1. āœ“

    Planned maintenance at Worldline: No impact foreseen

    Resolved

    The scheduled maintenance has been completed.

    Started 7 sept 2026, 06:00 UTC Ā· Resolved 7 sept 2026, 15:00 UTC

  2. āœ“

    Planned maintenance at Worldline: No impact foreseen

    Resolved

    The scheduled maintenance has been completed.

    Started 2 sept 2026, 06:00 UTC Ā· Resolved 2 sept 2026, 15:00 UTC

  3. āœ“

    Planned maintenance at Worldline: No impact foreseen

    Resolved

    The scheduled maintenance has been completed.

    Started 31 ago 2026, 06:00 UTC Ā· Resolved 31 ago 2026, 15:00 UTC

  4. āœ“

    Update of our PRODUCTION database on 27/08/2026

    Resolved

    The scheduled maintenance has been completed.

    Started 27 ago 2026, 03:30 UTC Ā· Resolved 27 ago 2026, 04:30 UTC

  5. āœ“

    Planned maintenance at Worldline: No impact foreseen

    Resolved

    The scheduled maintenance has been completed.

    Started 26 ago 2026, 06:00 UTC Ā· Resolved 26 ago 2026, 15:00 UTC

  6. Detalles del estado
    Las actualizaciones de incidencias y mantenimiento se conservan para seguir la investigación, mitigación y recuperación. Una actualización oficial reciente conservada por Uptimus dice: Ā«Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via TrĆ©sor Public on 04/09/2026 between 10:59 and 11:18 CEST. We confirm that as of 11:18 CEST on 04/06/2026, normal service has been res…».
    Filtrado de componentes
    Elige todos los componentes o solo los productos de Ingenico que utilizas. Las alertas oficiales respetan esa selección. Uptimus supervisa actualmente 115 componentes de Ingenico: AIB, AIRPLUS, Back Office Ogone, Direct Server to server API. El filtrado modifica las alertas oficiales entregadas, pero no elimina los eventos del historial público.
    Incluido
    Incluido
    Línea base adaptativa que separa casos aislados de una interrupción ampliaIncluidoIncluido
    Actividad de reportes de 24 horas y vista regional de interrupcionesIncluidoIncluido
    Un espacio para sitios web, proveedores de estado, juegos de Steam y aplicaciones y juegos AndroidIncluidoProducto separado
    Alertas por correo, push y webhook desde el mismo espacioIncluidoProducto separado
    Actualizaciones oficiales de incidentes y cronologĆ­a de IngenicoIncluidoBasado en reportes
    Salud de componentes y mantenimientos mostrados por separadoIncluidoLimitado en pÔginas públicas
    IncluidoBasado en reportes · Limitado en pÔginas públicasProducto separado

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