Mri Software status

Dear MRI Client, We are writing to inform you that a planned maintenance update (PMU) will be applied to MRI Agora Gateway - EMEA, on Saturday, 19 September 2026 at 21:00 until 20 September 2026 at 01:00 UTC . During this time, the product may be temporarily unavailable, or users may experience intermittent access. Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page . If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page . Thank you for your understanding. Regards, MRI Software

Started 19 sept 2026, 21:00 UTC · Ongoing

Dear MRI Client, We are writing to inform you that a planned maintenance update (PMU) will be applied to Property Tree on 09 September 2026 between 00:00 and 03:00 UTC . During this time, the product may be temporarily unavailable, or users may experience intermittent access. A detailed summary of the update is available in the release notes, which your organisation’s Designated Support Contact (DSC) can access via the myMRI Client Portal . Should the maintenance window be rescheduled or delayed, updates will be posted on the MRI Notifications page . If you have any questions or require assistance, please contact MRI Client Support via the myMRI Client Portal or by calling one of the numbers listed on our support page . Thank you for your understanding. Regards, MRI Software

Started 9 sept 2026, 00:00 UTC · Ongoing

Dear MRI Client, The scheduled maintenance originally planned for Secure Sign on 08-Sept-2026 has been postponed. We will update you as soon as a new date is scheduled. If you have any questions or concerns, please do not hesitate to contact MRI Client Support through the myMRI Client Portal or by calling one of the support numbers listed on our Contact page . Kind Regards, MRI Software

Started 4 sept 2026, 19:11 UTC · Resolved 7 sept 2026, 05:53 UTC

Dear MRI Client, The scheduled maintenance originally planned for Secure Sign on 08-Sept-2026 has been postponed. We will update you as soon as a new date is scheduled. If you have any questions or concerns, please do not hesitate to contact MRI Client Support through the myMRI Client Portal or by calling one of the support numbers listed on our Contact page . Kind Regards, MRI Software

Started 5 sept 2026, 20:51 UTC · Resolved 7 sept 2026, 05:53 UTC

Dear MRI Client, Ask Agora is your conversational AI chat experience, answering your questions about using Engage @Work. Ask Agora can help with: · Locating the latest support guides or knowledge articles · Steps to managing specific application related workflows · Guidance on what’s changed in the latest application release When you can start using Ask Agora: Ask Agora is live and ready for all Engage@Work users To get started: Simply log in via SSO at hello.mrisoftware.com and bookmark it for next time. Start using Ask Agora by opening it via the icon located on the bottom-right of your screen Regards, MRI Software

Started 8 sept 2026, 09:30 UTC · Ongoing

Dear MRI Client, The scheduled maintenance originally planned for Secure Sign on 08-Sept-2026 has been postponed. We will update you as soon as a new date is scheduled. If you have any questions or concerns, please do not hesitate to contact MRI Client Support through the myMRI Client Portal or by calling one of the support numbers listed on our Contact page . Kind Regards, MRI Software

Started 4 sept 2026, 17:33 UTC · Resolved 7 sept 2026, 05:54 UTC