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    Last checked 8 sept, 4:35 UTC

    Natterbox status

    AI-powered contact center solution for Salesforce-first companies.

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    Maintenance

    Source: official status page

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    OverviewActivityHistoryCommunityAbout

    Natterbox service health graph

    Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

    Natterbox activity

    Loading reports… · Last 24 hours

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    ————Now
    • No problems detected
    • Possible problems
    • Problems detected
    • Early warning
    • Official incident

    Small green bars: normal status (illustrative). Taller bars: report activity.

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    15-minute report intervals · UTC
    StartEndReportsStatus

    Latest activity

    Last 24 hours
    1. Official status checked

      Natterbox has active maintenance

      Official provider status
      8 sept, 4:35 UTC
    2. Official maintenance active

      Essential Service Maintenance — June 4, 2026 9:09AM BST Identified - Essential Service Maintenance — Sunday 7 June 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide updates via Natterbox Status when the maintenance begins as well as when it is complete and services are restored. June 7, 2026 4:00AM BST Monitoring - Our scheduled maintenance to update the Natterbox connection to your Salesforce environment has now begun. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide another update on this page as soon as the maintenance is complete and services are restored. June 7, 2026 4:57AM BST Monitoring - Our scheduled maintenance has been completed, and all services are now fully operational. We will continue to monitor to ensure no issues. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page. Thank you for your patience during this update. June 7, 2026 10:05AM BST Resolved - Our scheduled maintenance has been successfully completed, and all services are now fully operational. Thank you for your patience during this update. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page.

      Official provider status
      7 jun, 9:05 UTC
    3. Official maintenance active

      Essential Service Maintenance — May 7, 2026 2:21PM BST Identified - Essential Service Maintenance — Sunday 10 May 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST. Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide updates via Natterbox Status page when the maintenance begins as well as when it is complete and services are restored. May 10, 2026 4:01AM BST Monitoring - Our scheduled maintenance to update the Natterbox connection to your Salesforce environment has now begun. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide another update on this page as soon as the maintenance is complete and services are restored. May 10, 2026 4:57AM BST Resolved - Our scheduled maintenance has been successfully completed, and all services are now fully operational. Thank you for your patience during this update. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page.

      Official provider status
      10 may, 3:57 UTC

    Natterbox outage reports

    0 outage reports in the last 24 hours.

    No hay reportes recientes de interrupciones

    La comunidad no ha enviado reportes de interrupciones para este servicio en las últimas 24 horas.

    Recibe notificaciones cuando cambie el estado de Natterbox

    Notificaciones por correo, push y webhook.

    Empezar a monitorizar

    Mapa de Interrupciones

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    Ver mapa completo

    Mapa de Interrupciones

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    Natterbox status history

    Official status observations, not measured service uptime.

    Last 60 daysDaily history
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    ——
    • Operativo
    • Problemas
    • Interrupción
    • Mantenimiento
    • Sin datos

    Natterbox components

    Component nameStatus
    Natterbox CTI - APAC statusUp
    Natterbox CTI - EMEA statusUp
    Natterbox CTI - North America statusUp
    Natterbox Call Routing & Policies - APAC statusUp
    Natterbox Call Routing & Policies - EMEA statusUp
    Natterbox Call Routing & Policies - North America statusUp
    Natterbox Service Cloud Voice - APAC statusUp
    Natterbox Service Cloud Voice - EMEA statusUp
    Natterbox Service Cloud Voice - North America statusUp
    Natterbox Freedom Web - APAC statusUp

    Natterbox incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved0m1 jul 202610:35 UTCYesMinor
    Official status·Resolved0m25 jun 202612:03 UTCYesMinor
    Official status·Resolved0m22 jun 20268:40 UTCYesMinor
    Official status·Resolved0m11 jun 202611:39 UTCYesMinor
    Official status·Resolved0m26 may 202613:20 UTCYesMinor
    Official status·Resolved0m29 abr 20268:44 UTCYesMinor
    Official status·Resolved0m18 mar 202617:40 UTCYesMinor
    Official status·Resolved0m11 mar 202612:55 UTCYesMinor

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Essential Service Maintenance

      Maintenance

      June 4, 2026 9:09AM BST Identified - Essential Service Maintenance — Sunday 7 June 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide updates via Natterbox Status when the maintenance begins as well as when it is complete and services are restored. June 7, 2026 4:00AM BST Monitoring - Our scheduled maintenance to update the Natterbox connection to your Salesforce environment has now begun. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide another update on this page as soon as the maintenance is complete and services are restored. June 7, 2026 4:57AM BST Monitoring - Our scheduled maintenance has been completed, and all services are now fully operational. We will continue to monitor to ensure no issues. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page. Thank you for your patience during this update. June 7, 2026 10:05AM BST Resolved - Our scheduled maintenance has been successfully completed, and all services are now fully operational. Thank you for your patience during this update. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page.

      Started 7 jun 2026, 09:05 UTC · Ongoing

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    Acerca de la supervisión de Natterbox en Uptimus

    Uptimus supervisa Natterbox mediante su fuente oficial y normaliza incidencias, mantenimiento y componentes en un estado coherente.

    Esta página incluye actualmente 37 componentes supervisados, 8 incidencias, 2 mantenimientos y 5 días de historial conocido.

    Uptimus es un servicio independiente y no está afiliado con Natterbox. Un estado saludable no garantiza que todos los usuarios, dispositivos o regiones estén libres de problemas.

    Cómo supervisa Uptimus Natterbox

    Recibe alertas cuando Natterbox o uno de sus componentes supervisados informa de una interrupción grave o crítica. Las alertas pueden enviarse por los canales activados en el espacio de trabajo, incluidos correo, push e integraciones configuradas. El historial disponible contiene 8 incidencias indexadas y aporta contexto más allá del estado actual. Una incidencia reciente indexada fue «Transcriptions».

    Recibe alertas sobre rendimiento degradado, impacto parcial e incidencias que no representan una interrupción completa. Uptimus supervisa actualmente 37 componentes de Natterbox: Natterbox CTI - APAC, Natterbox CTI - EMEA, Natterbox CTI - North America, Call Routing & Policies - APAC. Las alertas pueden enviarse por los canales activados en el espacio de trabajo, incluidos correo, push e integraciones configuradas.

    Notificaciones de mantenimiento
    Recibe alertas cuando Natterbox publica mantenimiento planificado, programado o activo. Uptimus ha indexado 2 ventanas de mantenimiento del historial disponible de Natterbox. Las alertas pueden enviarse por los canales activados en el espacio de trabajo, incluidos correo, push e integraciones configuradas.
    Notificaciones de recuperación
    Entérate cuando Natterbox o un componente afectado vuelve a funcionar correctamente. La página contiene 5 días de historial conocido y conserva los eventos resueltos para su revisión. Las alertas pueden enviarse por los canales activados en el espacio de trabajo, incluidos correo, push e integraciones configuradas.
    Mensajes de estado
    Uptimus conserva el título de la incidencia publicado por Natterbox y lo muestra con el estado normalizado. El historial disponible contiene 8 incidencias indexadas y aporta contexto más allá del estado actual. Una incidencia reciente indexada fue «Transcriptions».

    Preguntas Frecuentes

    Recibe notificaciones cuando cambie el estado de Natterbox

    Empezar a monitorizar
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    Uptimus vs Downdetector para Natterbox

    Las páginas públicas de Downdetector se centran en los reportes de usuarios. Uptimus combina esa actividad con incidentes oficiales, mantenimientos y salud de componentes cuando el proveedor los publica.

    Uptimus vs Downdetector para Natterbox
    Criterios de comparaciónUptimusDowndetector
    Reportes de la comunidad sobre Natterbox

    The official status page for Natterbox reports normal operation. 0 reports were recorded for Natterbox in the last 24 hours. Last official check: 8 sept, 4:35 UTC.

    ✓

    Essential Service Maintenance

    Maintenance

    May 7, 2026 2:21PM BST Identified - Essential Service Maintenance — Sunday 10 May 2026. 03:00-04:00 AM UTC, 04:00-05:00 AM BST. Please note we have a scheduled maintenance window this Sunday to update the Natterbox connection to your Salesforce environment. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide updates via Natterbox Status page when the maintenance begins as well as when it is complete and services are restored. May 10, 2026 4:01AM BST Monitoring - Our scheduled maintenance to update the Natterbox connection to your Salesforce environment has now begun. This maintenance is expected to last for 60 minutes. During this time, you may temporarily be unable to make or receive calls, save wrap-ups, or log call activity to Salesforce. We are actively working to minimize any interruption. We will provide another update on this page as soon as the maintenance is complete and services are restored. May 10, 2026 4:57AM BST Resolved - Our scheduled maintenance has been successfully completed, and all services are now fully operational. Thank you for your patience during this update. If you experience any critical issues following this update, please call our support team directly by phone. For non-urgent queries, you can also reach us at [email protected] or on our customer support page.

    Started 10 may 2026, 03:57 UTC · Ongoing

    Detalles del estado
    Las actualizaciones de incidencias y mantenimiento se conservan para seguir la investigación, mitigación y recuperación. Una actualización oficial reciente conservada por Uptimus dice: «July 1, 2026 9:32AM BST Identified - We are currently investigating an issue that is causing service degradation with transcriptions. Our technical team is actively working to implement a fix. We will update our status page with further details as our inves…».
    Filtrado de componentes
    Elige todos los componentes o solo los productos de Natterbox que utilizas. Las alertas oficiales respetan esa selección. Uptimus supervisa actualmente 37 componentes de Natterbox: Natterbox CTI - APAC, Natterbox CTI - EMEA, Natterbox CTI - North America, Call Routing & Policies - APAC. El filtrado modifica las alertas oficiales entregadas, pero no elimina los eventos del historial público.
    Incluido
    Incluido
    Línea base adaptativa que separa casos aislados de una interrupción ampliaIncluidoIncluido
    Actividad de reportes de 24 horas y vista regional de interrupcionesIncluidoIncluido
    Un espacio para sitios web, proveedores de estado, juegos de Steam y aplicaciones y juegos AndroidIncluidoProducto separado
    Alertas por correo, push y webhook desde el mismo espacioIncluidoProducto separado
    Actualizaciones oficiales de incidentes y cronología de NatterboxIncluidoBasado en reportes
    Salud de componentes y mantenimientos mostrados por separadoIncluidoLimitado en páginas públicas
    IncluidoBasado en reportes · Limitado en páginas públicasProducto separado

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