Login and upload issues affecting a subset of Sync users
Resolved
This incident has been resolved.
May 27, 5:03 PMResolved May 27, 5:11 PMMinorControl Panel
Status Provider
Home
/
Status
/
Service
Operational
Sync Status
Secure cloud storage and file sharing for collaboration.
Source
statuspage.io
Category
Cloud
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 44m ago
12
Components
0
Active incidents
0
Maintenance
20%
90d uptime
Login and upload issues affecting a subset of Sync users
May 27, 5:03 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
20%
Known uptime
5 known history days
12
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
50
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
Admin tools (Pro Teams)
Operational
1
Android Mobile Client
Operational
1
Control Panel
Operational
1
Events
Operational
1
Links
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
4
outage days
0
maintenance days
85
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Elevated Errors when previewing an Excel Document
Resolved
This incident has been resolved.
May 25, 2:32 PMResolved May 25, 5:17 PMMinorControl Panel
Emergency Upstream Maintenance
Resolved
This incident has been resolved.
May 5, 5:14 PMResolved May 5, 9:10 PMMinoriOS Mobile ClientShared Folders
Errors when previewing MS Documents in the Control Panel
Resolved
This incident has been resolved.
May 1, 6:51 PMResolved May 2, 1:24 AMMinorControl Panel
Login issues affecting mobile apps
Resolved
This incident has been resolved.
Mar 6, 12:56 PMResolved Mar 6, 3:02 PMNoneiOS Mobile ClientAndroid Mobile Client
Login issues affecting the Sync mobile apps
Resolved
A new release is now available for the mobile apps that have resolved the issue.
Dec 21, 7:56 PMResolved Dec 23, 7:21 AMMinoriOS Mobile ClientWindows Desktop
THIS IS A DRILL
Resolved
THIS IS A DRILL: This issue is resolved.
Dec 2, 3:04 PMResolved Dec 2, 3:06 PMNoneControl Panel
Elevated Errors Accessing the Control Panel and Web Site
Resolved
This incident has been resolved.
Nov 18, 1:32 PMResolved Nov 18, 4:18 PMMajorControl PanelPublic Website (sync.com)
Some desktop apps are showing device is suspended
Resolved
This incident has been resolved.
Oct 1, 4:01 PMResolved Oct 1, 5:02 PMMinorWindows DesktopMac Desktop
Login issues affecting a subset of Sync users
Resolved
Some users may be unable to log in to Sync.
Aug 2, 9:00 PMResolved Aug 3, 5:00 AMMinor
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Scheduled maintenance
Completed
The scheduled maintenance has been completed.
Mar 13, 3:45 AMResolved Mar 13, 5:45 AMMaintenanceiOS Mobile ClientShared Folders
Scheduled maintenance
Completed
The scheduled maintenance has been completed.
Feb 6, 12:30 AMResolved Feb 6, 1:30 AMMaintenanceiOS Mobile ClientShared Folders
Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Feb 5, 3:00 AMResolved Feb 5, 5:30 AMMaintenanceiOS Mobile ClientShared Folders
Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Feb 4, 3:00 AMResolved Feb 4, 5:30 AMMaintenanceiOS Mobile ClientShared Folders
Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Jan 29, 3:00 AMResolved Jan 29, 5:30 AMMaintenanceiOS Mobile ClientShared Folders
Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Jan 23, 3:00 AMResolved Jan 23, 7:00 AMMaintenanceiOS Mobile ClientShared Folders
Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Jan 14, 8:00 AMResolved Jan 14, 11:00 AMMaintenanceiOS Mobile ClientShared Folders
Scheduled Maintenance
Completed
The scheduled maintenance has been completed.
Jan 13, 3:10 AMResolved Jan 13, 5:10 AMMaintenanceiOS Mobile ClientWindows Desktop
Scheduled maintenance
Completed
The scheduled maintenance has been completed.
Jul 9, 12:00 AMResolved Jul 9, 1:01 AMMaintenanceiOS Mobile ClientShared Folders
Scheduled maintenance
Completed
The scheduled maintenance has been completed.
Jun 6, 3:45 AMResolved Jun 6, 5:45 AMMaintenanceiOS Mobile ClientShared Folders
About the Sync status page integration
Uptimus tracks the official Sync status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://sync.statuspage.io
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Sync components
Tracked components
Showing 1 to 12 of 12 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Sync Software Clients | Operational | Group | Not recorded |
Platform Services | Operational | Group | Not recorded |
Links | Operational | Component | Not recorded |
Public Website (sync.com) The Sync.com public website | Operational | Component | Not recorded |
Windows Desktop | Operational | Component | Not recorded |
Admin tools (Pro Teams) | Operational | Component | Not recorded |
Android Mobile Client | Operational | Component | Not recorded |
Control Panel Your control panel for managing files on Sync | Operational | Component | Not recorded |
Events | Operational | Component | Not recorded |
Mac Desktop | Operational | Component | Not recorded |
Shared Folders | Operational | Component | Not recorded |
iOS Mobile Client | Operational | Component | Not recorded |
Get notified when Sync changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Sync on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Sync down right now?
Sync is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Sync?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Sync?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.