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    Last checked 8 sept, 7:29 UTC

    Whatfix status

    Digital adoption platform for step-by-step guidance and user behavior analytics.

    Experiencing an issue?

    ¿Whatfix no funciona?

    Maintenance

    Source: official status page

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    OverviewActivityHistoryCommunityAbout

    Whatfix service health graph

    Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

    Whatfix activity

    Loading reports… · Last 24 hours

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    by Uptimus
    ————Now
    • No problems detected
    • Possible problems
    • Problems detected
    • Early warning
    • Official incident

    Small green bars: normal status (illustrative). Taller bars: report activity.

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    Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

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    15-minute report intervals · UTC
    StartEndReportsStatus

    Latest activity

    Last 24 hours

    1. Official maintenance active

      Scheduled Maintenance: Disaster Recovery (DR) Exercise - EU Region — Scheduled Maintenance: Disaster Recovery (DR) Exercise To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window : Date: Sunday, 19 September 2026 Time: 11:00 AM IST – 15:00 PM IST (05:30 UTC – 09:30 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix

      Official provider status
      19 sept, 5:30 UTC

    2. Official status checked

      Whatfix has active maintenance

      Official provider status
      8 sept, 7:29 UTC

    3. Official maintenance active

      Scheduled Maintenance: Disaster Recovery (DR) Exercise — Scheduled Maintenance: Disaster Recovery (DR) Exercise To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window : Date: Sunday, 21 June 2026 Time: 11:00 AM IST – 11:59 PM IST (05:30 UTC – 18:29 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix

      Official provider status
      21 jun, 5:30 UTC

    Whatfix outage reports

    0 outage reports in the last 24 hours.

    No hay reportes recientes de interrupciones

    La comunidad no ha enviado reportes de interrupciones para este servicio en las últimas 24 horas.

    Recibe notificaciones cuando cambie el estado de Whatfix

    Notificaciones por correo, push y webhook.

    Empezar a monitorizar

    Mapa de Interrupciones

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
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    Mapa de Interrupciones

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    Whatfix status history

    Official status observations, not measured service uptime.

    Last 60 daysDaily history
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    ——
    • Operativo
    • Problemas
    • Interrupción
    • Mantenimiento
    • Sin datos

    Whatfix components

    Component nameStatus
    Whatfix DAP (Web) - North America - End User Experience statusUp
    Whatfix DAP (Web/ Desktop) - North America - Studio statusUp
    Whatfix DAP (Web/ Desktop) - North America - Dashboard statusUp
    Whatfix DAP (Web) - North America - Multi Format Outputs statusUp
    Whatfix DAP (Web) - North America - Push to Production Service statusUp
    Whatfix DAP (Web) - North America - Survey Service statusUp
    Whatfix DAP (Mobile) - North America - Content Authoring Services statusUp
    Whatfix DAP (Mobile) - North America - End User Experience statusUp
    Whatfix DAP (Desktop) - North America - End User Experience statusUp
    Whatfix DAP (Enterprise) - North America statusUp

    Whatfix incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved1m1 sept 202623:01 UTCYesMajor
    Official status·Resolved0m24 ago 202610:06 UTCYesMajor
    Official status·Resolved1m5 ago 202620:52 UTCYesMajor
    Official status·Resolved9m31 jul 202612:49 UTCYesMajor
    Official status·Resolved27m28 jul 20267:01 UTCYesMajor
    Official status·Resolved5m2 jul 20267:38 UTCYesMajor
    Official status·Resolved8m21 jun 20266:26 UTCYesMajor
    Official status·Resolved47m10 jun 20266:26 UTCYesMajor

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      Scheduled Maintenance: Disaster Recovery (DR) Exercise - EU Region

      Maintenance

      Scheduled Maintenance: Disaster Recovery (DR) Exercise To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window : Date: Sunday, 19 September 2026 Time: 11:00 AM IST – 15:00 PM IST (05:30 UTC – 09:30 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix

      Started 19 sept 2026, 05:30 UTC · Ongoing

    2. ✓

      Scheduled Maintenance: Disaster Recovery (DR) Exercise

      Maintenance

      Scheduled Maintenance: Disaster Recovery (DR) Exercise To comply with our compliance standards and ensure maximum business continuity, our engineering team will conduct a scheduled Disaster Recovery (DR) and live region failover exercise. Maintenance Window : Date: Sunday, 21 June 2026 Time: 11:00 AM IST – 11:59 PM IST (05:30 UTC – 18:29 UTC) As part of the exercise, production traffic will be progressively routed through our disaster recovery environment to validate live region failover and recovery processes. Expected Impact: Services will remain fully operational, and no customer impact is expected. In the unlikely event that customers experience elevated latency or brief service interruptions, any such disruption is expected to be brief and transitory. Our engineering teams will monitor the exercise throughout the maintenance window and post updates on the status page if there are any changes to the expected service experience, as well as when the exercise has been completed. Thank you for your patience and understanding. Team Whatfix

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    Acerca de la supervisión de Whatfix en Uptimus

    Uptimus supervisa Whatfix mediante su fuente oficial y normaliza incidencias, mantenimiento y componentes en un estado coherente.

    Esta página incluye actualmente 29 componentes supervisados, 101 incidencias, 5 mantenimientos y 8 días de historial conocido.

    Uptimus es un servicio independiente y no está afiliado con Whatfix. Un estado saludable no garantiza que todos los usuarios, dispositivos o regiones estén libres de problemas.

    Cómo supervisa Uptimus Whatfix

    Recibe alertas cuando Whatfix o uno de sus componentes supervisados informa de una interrupción grave o crítica. Las alertas pueden enviarse por los canales activados en el espacio de trabajo, incluidos correo, push e integraciones configuradas. El historial disponible contiene 101 incidencias indexadas y aporta contexto más allá del estado actual. Una incidencia reciente indexada fue «Whatfix Community».

    Recibe alertas sobre rendimiento degradado, impacto parcial e incidencias que no representan una interrupción completa. Uptimus supervisa actualmente 29 componentes de Whatfix: DAP (Web) - North America - End User Experience, DAP (Web/ Desktop) - North America - Studio, DAP (Web/ Desktop) - North America - Dashboard, DAP (Web) - North America - Multi Format Outputs. Las alertas pueden enviarse por los canales activados en el espacio de trabajo, incluidos correo, push e integraciones configuradas.

    Notificaciones de mantenimiento
    Recibe alertas cuando Whatfix publica mantenimiento planificado, programado o activo. Uptimus ha indexado 5 ventanas de mantenimiento del historial disponible de Whatfix. Las alertas pueden enviarse por los canales activados en el espacio de trabajo, incluidos correo, push e integraciones configuradas.
    Notificaciones de recuperación
    Entérate cuando Whatfix o un componente afectado vuelve a funcionar correctamente. La página contiene 8 días de historial conocido y conserva los eventos resueltos para su revisión. Las alertas pueden enviarse por los canales activados en el espacio de trabajo, incluidos correo, push e integraciones configuradas.
    Mensajes de estado
    Uptimus conserva el título de la incidencia publicado por Whatfix y lo muestra con el estado normalizado. El historial disponible contiene 101 incidencias indexadas y aporta contexto más allá del estado actual. Una incidencia reciente indexada fue «Whatfix Community».

    Preguntas Frecuentes

    Recibe notificaciones cuando cambie el estado de Whatfix

    Empezar a monitorizar
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    Comparison

    Uptimus vs Downdetector para Whatfix

    Las páginas públicas de Downdetector se centran en los reportes de usuarios. Uptimus combina esa actividad con incidentes oficiales, mantenimientos y salud de componentes cuando el proveedor los publica.

    Uptimus vs Downdetector para Whatfix
    Criterios de comparaciónUptimusDowndetector
    Reportes de la comunidad sobre Whatfix

    The official status page for Whatfix reports normal operation. 0 reports were recorded for Whatfix in the last 24 hours. Last official check: 8 sept, 7:29 UTC.

    Started 21 jun 2026, 05:30 UTC · Ongoing

  1. ✓

    Upgrading Our Infrastructure in the US Region on December 13th

    Maintenance

    We have scheduled a service upgrade in the PROD US environment (EAST and WEST) on December 13th, 2025, from 9:30 AM to 4:30 PM IST. Please note that the duration may vary. During this maintenance window, services are expected to remain fully operational. We will provide updates on the status page as the upgrade progresses.

    Started 13 dic 2025, 04:00 UTC · Ongoing

  2. ✓

    Upgrading Our Infrastructure in the EU Region on December 6th

    Maintenance

    We have scheduled a service upgrade in the PROD EU environment (SWI and North Europe) on December 6th, 2025, from 9:30 AM to 2:30 PM IST. Please note that the duration may vary. During this maintenance window, services are expected to remain fully operational. We will provide updates on the status page as the upgrade progresses. Update: The upgrade is currently in progress, and the maintenance window has been extended until 5:30 PM IST.

    Started 6 dic 2025, 04:00 UTC · Ongoing

  3. ✓

    Scheduled Maintenance – Disaster Recovery on EU Data Centers

    Maintenance

    We will be conducting a Disaster Recovery (DR) exercise on our Europe (EU) data centers on October 4th, 2025, from 11:30 AM IST to 2:30 PM IST. Please note that the timing may vary slightly. Application services will not be affected during this exercise. We appreciate your understanding as we work to ensure the reliability and resilience of our systems.

    Started 4 oct 2025, 06:00 UTC · Ongoing

    4. Detalles del estado
    Las actualizaciones de incidencias y mantenimiento se conservan para seguir la investigación, mitigación y recuperación. Una actualización oficial reciente conservada por Uptimus dice: «Whatfix Community recovered.».
    Filtrado de componentes
    Elige todos los componentes o solo los productos de Whatfix que utilizas. Las alertas oficiales respetan esa selección. Uptimus supervisa actualmente 29 componentes de Whatfix: DAP (Web) - North America - End User Experience, DAP (Web/ Desktop) - North America - Studio, DAP (Web/ Desktop) - North America - Dashboard, DAP (Web) - North America - Multi Format Outputs. El filtrado modifica las alertas oficiales entregadas, pero no elimina los eventos del historial público.
    Incluido
    Incluido
    Línea base adaptativa que separa casos aislados de una interrupción ampliaIncluidoIncluido
    Actividad de reportes de 24 horas y vista regional de interrupcionesIncluidoIncluido
    Un espacio para sitios web, proveedores de estado, juegos de Steam y aplicaciones y juegos AndroidIncluidoProducto separado
    Alertas por correo, push y webhook desde el mismo espacioIncluidoProducto separado
    Actualizaciones oficiales de incidentes y cronología de WhatfixIncluidoBasado en reportes
    Salud de componentes y mantenimientos mostrados por separadoIncluidoLimitado en páginas públicas
    IncluidoBasado en reportes · Limitado en páginas públicasProducto separado

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