Handoff Failing
Resolved
The incident has been resolved
May 26, 8:58 PMResolved May 26, 10:15 PMMinorAgent Handoffs
Status Provider
Home
/
Status
/
Service
Home
/
Status
/
Service
Website security and protection against online threats.
Source
auto
Category
Communication
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 46m ago
12
Components
0
Active incidents
0
Maintenance
5.88%
90d uptime
Handoff Failing
May 26, 8:58 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 12 of 12 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Dashboard | Operational | Group | Not recorded |
Channels Channels in which users can interact with Ada. | Operational | Group | Not recorded |
Data & Analytics | Operational | Component | Not recorded |
Operational | Component | Not recorded | |
AI Agent | Operational | Component | Not recorded |
Dashboard | Operational | Component | Not recorded |
Social Messaging Any social channels supported by Ada e.g. WhatsApp, Facebook Messenger etc | Operational | Component | Not recorded |
Scripted Bot | Operational | Component | Not recorded |
Voice | Operational | Component | Not recorded |
Chat | Operational | Component | Not recorded |
APIs | Operational | Component | Not recorded |
Agent Handoffs | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Ada is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
5.88%
Known uptime
17 known history days
12
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
37
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
AI Agent
Operational
APIs
Operational
Agent Handoffs
Operational
Channels
Operational
Chat
Operational
1
operational days
0
degraded days
14
outage days
2
maintenance days
73
unknown days
Latest outages and degradations detected from the official status page.
The incident has been resolved
This incident has been resolved.
This incident has been resolved.
The certificate rotation issue has been fully resolved. Error rates have returned to normal levels and services are operating as expected. No further impact is anticipated
This incident has been resolved.
Based on our Engineering Team's investigation, we have determined the scope of this issue is limited to a very small number of clients and affected conversations. We are continuing to work on the issue, but moving forward will be communicating on this issue on an individual basis.
We have resolved an issue that caused an increase in emergency handoffs for a subset of customers.
We have identified the root cause of the language detection issue affecting non-English responses. Improvements are actively in progress and will be delivered as part of our ongoing engineering work.
This incident has been resolved.
This incident has been resolved.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
Uptimus tracks the official Ada status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.ada.support
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
