EU Studio login issue
Resolved
The issue has been resolved
Apr 21, 1:47 PMResolved Apr 21, 2:45 PMMajorStudio (EU)
Status Provider
Home
/
Status
/
Service
Maintenance
Appcues Status
User engagement platform for personalized multi-channel experiences.
Source
auto
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Maintenance
Checked 14m ago
12
Components
0
Active incidents
0
Maintenance
0%
90d uptime
EU Studio login issue
Apr 21, 1:47 PM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
0%
Known uptime
3 known history days
12
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
12
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
Flow Builder (US)
Under Maintenance
1
Studio (US)
Under Maintenance
1
Flow Builder (EU)
Operational
1
HTTP API (EU)
Operational
1
HTTP API (US)
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
0
operational days
0
degraded days
1
outage days
2
maintenance days
87
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Appcues Studio Unavailable in the EU
Resolved
We've addressed the underlying issue and Studio in the EU is now available.
Mar 16, 10:01 PMResolved Mar 16, 10:19 PMMajorStudio (EU)
Appcues Studio Unavailable
Resolved
The Appcues Studio is available and fully functional.
Feb 9, 6:49 PMResolved Feb 9, 6:56 PMMajorStudio (EU)Studio (US)
Appcues Studio Unavailable
Resolved
We've identified an issue in a new Studio release preventing the Appcues Studio from loading and rolled back to a stable version. End user content delivery and analytics data collection was not impacted.
Dec 15, 6:08 PMResolved Dec 15, 6:08 PMNone
Studio Analytics Degredation
Resolved
The root cause has been identified and the query pattern that caused the issue has been mitigated.
Nov 6, 6:57 PMResolved Nov 6, 8:00 PMMinorStudio (US)
Appcues Studio and Builder Outage
Resolved
A service interruption due to a failure in a downstream service provider prevented Appcues Studio and Builder from loading for approximately 10 minutes. Resolution: Services automatically recovered.
Nov 5, 2:23 PMResolved Nov 5, 2:23 PMNone
Appcues Studio and Builder Login Issue
Resolved
At 12:45 PM ET, some users were unable to log into Appcues Studio and Builder using username/password. Our engineers identified the root cause, deployed a fix, and restored access by 2:41 PM ET. Existing sessions and SSO/Google auth were unaffected.
Oct 30, 7:00 PMResolved Oct 30, 7:00 PMNone
Appcues Studio and Builder Outage
Resolved
Date: October 14, 2025 Status: Resolved Duration: 16 minutes (3:21–3:37 PM EDT) Due to a failed process an API database became locked, which prevented Appcues Studio and Builder from loading. Resolution: Problematic process terminated, restoring services immediately.
Oct 14, 8:30 PMResolved Oct 14, 8:30 PMNone
SDK Temporarily Unavailable
Resolved
On October 9, 2025, between 9:25 PM and 9:35 PM ET, the Appcues SDK was unavailable for approximately 10 minutes. During this period, end users received a 403 UNAUTHORIZED response to SDK load requests, preventing event capture and content display. Timeline: 9:25 PM ET: SDK unavailability began. 9:32 PM ET: Issue detected via alerting system. 9:35 PM ET: Systems fully restored. Impact: End users were unable to load the SDK, resulting in no events captured or content displayed during the outage. Resolution: The issue was identified and resolved promptly, with full SDK functionality restored by 9:35 PM ET.
Oct 10, 1:59 AMResolved Oct 10, 2:30 AMMajor
Some clients are unable to load Appcues Studio
Resolved
The issue, caused by a third-party provider, has been fully resolved. Preventative measures have been implemented to reduce the risk of this dependency in the future.
May 27, 1:42 PMResolved May 27, 2:56 PMCriticalStudio (US)
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
Scheduled System Maintenance
Completed
The scheduled maintenance has been completed.
Jun 7, 2:00 AMResolved Jun 7, 4:00 AMMaintenanceStudio (US)Flow Builder (US)
Scheduled DB Maintenance
Completed
The scheduled maintenance has been completed.
Oct 12, 2:00 AMResolved Oct 12, 4:00 AMMaintenancePublic API (US)HTTP API (US)
Scheduled API Maintenence
Completed
The scheduled maintenance has been completed.
Nov 24, 2:00 AMResolved Nov 24, 3:01 AMMaintenanceHTTP API (US)Javascript SDK (US)
Migrate api-sdk
Completed
The scheduled maintenance has been completed.
May 15, 10:00 AMResolved May 15, 11:00 AMMaintenanceJavascript SDK (US)Flow Builder (US)
Appcues Studio Maintenance : Checklist Management
Completed
Maintenance completed successfully. Checklist management is available in the Appcues Studio.
Apr 13, 1:00 AMResolved Apr 13, 1:24 AMMaintenanceStudio (US)
Systems Maintenance Window
Completed
Scheduled maintenance has concluded. All systems are operational. Appcues content delivery was not impacted by this maintenance.
Jan 14, 2:00 AMResolved Jan 14, 3:03 AMMaintenancePublic API (US)Studio (US)
Database Maintenance
Completed
The scheduled maintenance has been completed.
Jun 6, 11:00 PMResolved Jun 7, 1:00 PMMaintenanceStudio (US)Flow Builder (US)
Database maintenance
Completed
The scheduled maintenance has been completed.
May 16, 11:00 PMResolved May 17, 1:00 PMMaintenanceStudio (US)Flow Builder (US)
Database maintenance
Completed
We have decided to cancel today's maintenance. Appcues Studio, Flow Builder, and published Flows will continue to operate as expected. We will post an update when we plan on performing maintenance again.
Apr 25, 11:00 PMResolved Apr 25, 8:45 PMMaintenanceStudio (US)Flow Builder (US)
Database maintenance
Completed
The scheduled maintenance has been completed.
Mar 28, 11:00 PMResolved Mar 29, 1:00 PMMaintenanceStudio (US)Flow Builder (US)
About the Appcues status page integration
Uptimus tracks the official Appcues status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.appcues.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Appcues components
Tracked components
Showing 1 to 12 of 12 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Studio (US) studio.appcues.com | Under Maintenance | Component | Not recorded |
Studio (EU) studio.eu.appcues.com | Operational | Component | Not recorded |
Javascript SDK (US) fast.appcues.com | Operational | Component | Not recorded |
Javascript SDK (EU) fast.eu.appcues.com | Operational | Component | Not recorded |
HTTP API (US) api.appcues.com/v1 | Operational | Component | Not recorded |
HTTP API (EU) api.eu.appcues.com/v1 | Operational | Component | Not recorded |
segment.appcues.com Segment server-side integration server | Operational | Component | Not recorded |
segment.eu.appcues.com Segment server-side integration server | Operational | Component | Not recorded |
Flow Builder (US) The Appcues chrome extension, for building and maintaining flow content. | Under Maintenance | Component | Not recorded |
Flow Builder (EU) The Appcues chrome extension, for building and maintaining flow content. | Operational | Component | Not recorded |
Public API (US) api.appcues.com/v2 | Operational | Component | Not recorded |
Public API (EU) api.eu.appcues.com/v2 | Operational | Component | Not recorded |
Get notified when Appcues changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Appcues on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Appcues down right now?
Appcues is currently marked as Maintenance in Uptimus based on the latest official status page check.
How often does Uptimus check Appcues?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Appcues?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.