Où Uptimus obtient-il le statut officiel de Bigcommerce ?

Uptimus consulte la source officielle de Bigcommerce et normalise les incidents, maintenances et états des composants. Les liens ci-dessous permettent de vérifier directement les informations du fournisseur. Bigcommerce Status Page: https://status.bigcommerce.com Bigcommerce Home Page: https://www.bigcommerce.com

Bigcommerce indique être opérationnel, mais je rencontre des problèmes. Pourquoi ?

La page officielle peut ne pas encore refléter un nouvel incident, le problème peut toucher quelques comptes ou une région, ou provenir de votre appareil, réseau, logiciel ou FAI. Vérifiez les composants et signalements, testez une autre connexion et contactez le support Bigcommerce si le problème persiste.

Comment vérifier si Bigcommerce rencontre des problèmes ?

Comparez le statut normalisé et les incidents récents avec la source officielle. Uptimus réunit les changements de composants, la maintenance, les signalements et les détails d’incident pour distinguer une panne générale d’un problème local.

Comment recevoir des notifications sur les pannes de Bigcommerce?

Ajoutez Bigcommerce à votre espace Uptimus, puis choisissez les types d’événements et les canaux de diffusion. Selon le forfait et la configuration, les alertes de panne, problème, maintenance et rétablissement peuvent être envoyées par e-mail, push, webhook ou intégration configurée. Si Bigcommerce publie des composants, vous pouvez tous les surveiller ou limiter les alertes officielles aux produits utilisés.

Last checked 28 oct., 03:14 UTC

Bigcommerce status

Q: Bigcommerce est-il en panne?

Partiellement — Bigcommerce signale un service dégradé.

Enterprise ecommerce platform for growth and success.

Experiencing an issue?

Bigcommerce est-il en panne?

Degraded performance

The official status page for Bigcommerce reports normal operation. An unresolved official incident is listed: “High Rate of Cloudflare Challenge Pages”. 27 reports were recorded for Bigcommerce in the last 24 hours. Last official check: 28 oct., 03:14 UTC.

Having issues with Bigcommerce?

Share your experience to help others stay informed.

Latest activity

Last 24 hours

Official status checked
Bigcommerce is experiencing issues
Official provider status
28 oct., 03:14 UTC
Official incident active
High Rate of Cloudflare Challenge Pages — The BigCommerce platform is currently experiencing an abnormally high volume of automated traffic being directed at stores. The engineering team has deployed a number of security rules to mitigate this traffic and to ensure reliability and performance of the platform is maintained. During this time merchants and shoppers may be presented with a Cloudflare challenge page as they navigate the store, which verifies they are a human user. The engineering team is continuing to refine the rules and and working to reduce frequency of these interruptions. We are also working closely with our vendor to further mitigate and improve the automatic classification of traffic. If you are experiencing issues managing your store through the Control Panel or API, we advise you to reach out the BigCommerce Support team for further assistance.
Official provider status
28 oct., 03:11 UTC
Official incident resolved
Degraded search availability across the platform — This incident has been resolved. All services are operational.
Official provider status
27 oct., 22:29 UTC
Official incident resolved
Bolt payments are currently failing — This incident has been resolved.
Official provider status
27 oct., 07:41 UTC

Bigcommerce outage reports

27 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

27 reports loaded

Last 24 hours

Ireland

1 report

Degraded performance

27 oct., 21:20il y a 8 heures

Ireland

2 reports

Degraded performance

27 oct., 21:07 – 27 oct., 21:08il y a 8 heures

View 2 reports

Report 1 · 27 oct., 21:08:43
Degraded performance
Report 2 · 27 oct., 21:07:52
Degraded performance

Saint-Jérôme, Canada

2 reports

Degraded performance

27 oct., 21:02 – 27 oct., 21:03il y a 8 heures

View 2 reports

Report 1 · 27 oct., 21:03:34
Degraded performance
Report 2 · 27 oct., 21:02:45
Degraded performance

Vancouver, Canada

1 report

Degraded performance

27 oct., 21:03il y a 8 heures

Winkler, Canada

2 reports

Degraded performance

27 oct., 21:02 – 27 oct., 21:03il y a 8 heures

View 2 reports

Report 1 · 27 oct., 21:03:34
Degraded performance
Report 2 · 27 oct., 21:02:42
Degraded performance

Canada

1 report

Major outage

27 oct., 20:57il y a 8 heures

Canada

2 reports

Degraded performance

27 oct., 20:55 – 27 oct., 20:56il y a 8 heures

View 2 reports

Report 1 · 27 oct., 20:56:22
Degraded performance
Report 2 · 27 oct., 20:55:21
Degraded performance

Ireland

2 reports

Degraded performance

27 oct., 20:52 – 27 oct., 20:53il y a 8 heures

View 2 reports

Report 1 · 27 oct., 20:53:43
Degraded performance
Report 2 · 27 oct., 20:52:57
Degraded performance

Glasgow, United Kingdom

1 report

Degraded performance

27 oct., 20:52il y a 8 heures

Wigan, United Kingdom

1 report

Degraded performance

27 oct., 20:52il y a 8 heures

Bury, United Kingdom

1 report

Degraded performance

27 oct., 20:52il y a 8 heures

Solihull, United Kingdom

1 report

Degraded performance

27 oct., 20:52il y a 8 heures

Oldham, United Kingdom

1 report

Degraded performance

27 oct., 20:52il y a 8 heures

Pflugerville, United States

1 report

Major outage

27 oct., 20:51il y a 8 heures

Memphis, United States

1 report

Major outage

27 oct., 20:51il y a 8 heures

Seminole County, United States

1 report

Major outage

27 oct., 20:51il y a 8 heures

Memphis, United States

1 report

Degraded performance

27 oct., 20:50il y a 8 heures

Seminole County, United States

1 report

Degraded performance

27 oct., 20:50il y a 8 heures

Pflugerville, United States

1 report

Degraded performance

27 oct., 20:50il y a 8 heures

Memphis, United States

1 report

Degraded performance

27 oct., 20:49il y a 8 heures

Seminole County, United States

1 report

Degraded performance

27 oct., 20:49il y a 8 heures

Pflugerville, United States

1 report

Degraded performance

27 oct., 20:49il y a 8 heures

Similar reports from the same location are grouped in 5-minute windows. Counts reflect the reports shown.

Bigcommerce status history

Official status observations, not measured service uptime.

Bigcommerce components

Component name	Status
Bigcommerce API & Webhooks status	Up
Bigcommerce 3rd Party Services — Avalara status	Up
Bigcommerce B2B Edition — B2B Edition - API status	Up
Bigcommerce Client Services — Client Portal status	Up
Bigcommerce B2B Edition — B2B Edition - Dashboard status	Up
Bigcommerce 3rd Party Services — Braintree status	Up
Bigcommerce Checkout & Payment Processing status	Up
Bigcommerce Client Services — Support Center status	Up
Bigcommerce B2B Edition — B2B Edition - Buyers Portal status	Up
Bigcommerce 3rd Party Services — Braintree PayPal Processing status	Up

Bigcommerce incident history

Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

View more history

Incident name	Duration	StartedUTC	Acknowledged	Severity
Official statusMonitoring	2h 20mOngoing	28 oct. 202603:11 UTC	Yes	Minor
Official statusResolved	1h 6m	27 oct. 202621:23 UTC	Yes	Minor
Official statusResolved	2h 12m	27 oct. 202605:29 UTC	Yes	Major
Official statusResolved	2h 11m	26 oct. 202612:07 UTC	Yes	Major
Official statusResolved	3h 12m	24 oct. 202615:35 UTC	Yes	Minor
Official statusResolved	14m	24 oct. 202613:08 UTC	Yes	Unknown
Official statusResolved	7h 33m	22 oct. 202620:14 UTC	Yes	Minor
Official statusResolved	1h 10m	20 oct. 202609:23 UTC	Yes	Minor

Discussion Communautaire

Partagez vos réflexions sur Bigcommerce

@PCJGuest

Website is not showing up. Can't log in. Big Commerce page says "This global component doesn't exist" and I haven't received any orders in days! Never saw this before. Been with this company for years.

il y a 3 mois

@Irina SerdyukovaGuest

same, storefront shows server error, cant log in to backend

il y a 5 mois

@Mikey DeeGuest

Just fantastic - you entrust a company like BC for your website and something like this happens, and they can't even communicate with their merchants about it. I wonder if they will compensate for any lost revenue during this downtime - probably not, all we get is an apology for the inconvenience.…

il y a 5 mois

@SteveGuest

Can't see my customer's info.

il y a 5 mois

@David MillerGuest

Why is my website down as well as the backend?

il y a 5 mois

@Ana CuencaGuest

Multiple BigCommerce storefront pages are currently returning “Server Error” responses, including blog pagination and normal category pages. The issue appears platform-side, as even support/chat functions are behaving inconsistently. Seeing if other merchants are experiencing the same storefront in…

il y a 5 mois

À propos de la surveillance de Bigcommerce sur Uptimus

Uptimus surveille Bigcommerce via sa source officielle et normalise les incidents, maintenances et composants en un état cohérent.

Cette page comprend actuellement 18 composants surveillés, 108 incidents, 50 maintenances et 29 jours d'historique connu.

Uptimus est un service indépendant sans affiliation avec Bigcommerce. Un état normal ne garantit pas que chaque utilisateur, appareil ou région soit épargné.

Comment Uptimus surveille Bigcommerce

Recevez une alerte lorsque Bigcommerce ou un composant surveillé signale une panne majeure ou une perturbation critique. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées. L’historique disponible contient 108 incidents indexés, donnant à chaque alerte un contexte au-delà de l’état actuel. Un incident récent indexé était « High Rate of Cloudflare Challenge Pages ».

Recevez des alertes sur les performances dégradées, les impacts partiels et les incidents qui ne constituent pas une panne complète. Uptimus suit actuellement 18 composants Bigcommerce: API & Webhooks, Avalara, B2B Edition - API, Client Portal. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées.

Notifications de maintenance

Comparison

Uptimus vs Downdetector pour Bigcommerce

Les pages publiques de Downdetector s’appuient surtout sur les signalements des utilisateurs. Uptimus les associe aux incidents officiels, maintenances et états des composants lorsque le fournisseur les publie.

Uptimus vs Downdetector pour Bigcommerce
Critères de comparaison	Uptimus	Downdetector
Signalements communautaires concernant Bigcommerce	Inclus	Inclus
Référence adaptative distinguant les cas isolés d’une panne étendue	Inclus	Inclus
Activité des signalements sur 24 heures et vue régionale	Inclus	Inclus
Un espace pour les sites, pages de statut, jeux Steam et apps et jeux Android	Inclus	Produit séparé
Alertes e-mail, push et webhook depuis le même espace	Inclus	Produit séparé
Mises à jour officielles et chronologie du statut de Bigcommerce	Inclus	Piloté par les signalements
État des composants et maintenances affichés séparément	Inclus	Limité sur les pages publiques

InclusPiloté par les signalements · Limité sur les pages publiquesProduit séparé

Bigcommerce status

Having issues with Bigcommerce?

Latest activity

Bigcommerce outage reports

Last 24 hours

Bigcommerce status history

Bigcommerce components

Bigcommerce incident history

Discussion Communautaire

À propos de la surveillance de Bigcommerce sur Uptimus

Comment Uptimus surveille Bigcommerce

Carte des Pannes

Carte des Pannes

Scheduled maintenance

B2B Edition - Migration

[Scheduled] PayPal Planned Maintenance

FINAL WARNING OF SOFTLAYER HOSTING DEPRECATION, 8/21/2019:

BigCommerce Payments emergency maintenance

BigCommerce Asset Storage - Planned Maintenance

BigCommerce Asset Storage

BigCommerce Asset Storage - Planned Maintenance

Emergency Maintenance to legacy email accounts

Questions Fréquemment Posées

Uptimus vs Downdetector pour Bigcommerce

Comment évalueriez-vous Bigcommerce au cours du dernier mois?

Discussion Communautaire