Major Service Outage - Bitly.com Website Unavailable
The incident affecting availability of bitly.com has been resolved and the website is fully operational.
Home
/
Status
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Service
URL shortener and link management software with advanced QR Code features.
Source
auto
Category
Development
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 57m ago
7
Components
0
Active incidents
0
Maintenance
50%
90d uptime
Major Service Outage - Bitly.com Website Unavailable
Apr 25, 11:04 PM
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
Showing 1 to 7 of 7 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Bit.ly Redirects Redirects via the bit.ly domain | Operational | Component | Not recorded |
Custom Domain Redirects Redirects via custom domains. | Operational | Component | Not recorded |
Website (Bitly.com) Main website and UI | Operational | Component | Not recorded |
API | Operational | Component | Not recorded |
Metrics Click and audience metrics systems. | Operational | Component | Not recorded |
Webhook Delivery Click notification processing systems | Operational | Component | Not recorded |
Bitly Pages | Operational | Component | Not recorded |
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Related status pages based on category, adapter type, and operational history.
Bitly is currently marked as Operational in Uptimus based on the latest official status page check.
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.
Normalized official status-page data for incidents, maintenance, components, and history.
50%
Known uptime
2 known history days
7
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
9
Maintenance windows
0 active or scheduled
Components with the most recent status-page events.
API
Operational
Bit.ly Redirects
Operational
Bitly Pages
Operational
Custom Domain Redirects
Operational
Metrics
Operational
1
operational days
0
degraded days
1
outage days
0
maintenance days
88
unknown days
Latest outages and degradations detected from the official status page.
The incident affecting availability of bitly.com has been resolved and the website is fully operational.
The issue has been identified and resolved. We will continue to monitor.
This incident has been resolved.
This incident has been resolved.
The incident has been resolved.
The 3rd party outage causing issues with transactional email sends has been resolved.
The outage of our 3rd party provider that was blocking new user sign ups has been resolved.
The 3rd party provider incident involving checkout with PayPal has been resolved.
On `2025-05-13` We experienced an outage affecting the Bitly Public API from `18:12Z` to `18:34Z`. This affected the ability to use the Bitly site or create new links, but did not impact usage of any existing links. The root cause was an error with a newly provisioned application secret which caused a fatal API service error that didn't fail our deployment pipeline. Our monitoring systems detected the issue quickly and we successfully rolled back to restore services. We have since taken steps towards resolving root causes, including improving secrets validation and faster failure detection during service initialization.
From `16:41Z` - `23:56Z` operations on and access to user uploaded images failed. This affected user ability to add new images to QR codes and Pages, and affected display of user uploaded images on Page buttons and backgrounds. The root cause was human error by our service provider during the application of a policy change. A restriction intended for one object incorrectly applied at the bucket level. We understand the significant impact this has had and we are taking steps with our service provider to prevent this from happening again.
Scheduled and completed maintenance windows are separated from incidents.
The scheduled maintenance has been completed.
We completed our scheduled maintenance and the website and API are now fully available again.
Maintenance is now complete.
Scheduled maintenance is now complete.
Our maintenance is now complete and all campaigns features are fully functional. Thank you for your patience and continued use of Bitly.
The scheduled maintenance has been completed.
The scheduled maintenance has been completed.
The maintenance has completed successfully.
The scheduled maintenance has been completed.
Uptimus tracks the official Bitly status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.bitly.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Regional reports can be layered on top of official provider status when user signals are available.
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks