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AI-powered customer service messaging platform.
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Official provider statusOfficial incident resolved
Issue detected with Channel Talk system — The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: October 27, 2026 17:45 ~ 17:51 (KST) - Affected Scope: Some customers using the Channelworks web, mobile, and desktop apps, as well as external messenger and app integration services - Incident Details: 1) Some screens in the web, mobile, and desktop apps did not load or responded slowly 2) Requests from external messengers and app integrations were delayed or returned errors - Cause: During an App Store server deployment, the servers handling requests temporarily stopped, causing errors and delays in services connected to the App Store - Resolution: The servers have been restored and normal responses have been confirmed. Further deployments have been halted, and the recovery of related services has also been verified. - Preventive Measures: We will reorganize the deployment pipeline and strengthen verification to ensure server deployments proceed as intended. We apologize for any inconvenience to your use of the service. We will improve our deployment procedures to provide a more stable service.
Official provider statusOfficial incident resolved
Temporary issue detected with AI ALF feature — The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: October 27, 2026 04:01 ~ 04:09 (KST) (approximately 8 minutes) - Affected Scope: Some user chats handled by ALF during the incident, and the ALF settings page - Incident Details: 1) ALF responses were not delivered, or were delayed or cut off, and some chats were transferred to an agent 2) The ALF settings and preview pages loaded slowly or failed to open - Cause: The servers supporting the system experienced a temporary delay in response - Resolution: The servers have been restored, and preventive measures will be applied on October 29, 2026 (Thu). Until then, the same issue may recur during early morning hours. We will continue to strengthen monitoring to prevent similar issues from occurring again.
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 6m | Yes | Unknown | ||
| 0m | Yes | Unknown | ||
| 33m | Yes | Major | ||
| 32h 1m | Yes | Major | ||
| 1h 35m | Yes | Major | ||
| 1h 58m | Yes | Major | ||
| 2m | Yes | Major | ||
| 11h 48m | Yes | Major |
Uptimus surveille Channelio via sa source officielle et normalise les incidents, maintenances et composants en un état cohérent.
Cette page comprend actuellement 9 composants surveillés, 61 incidents, 25 maintenances et 8 jours d'historique connu.
Uptimus est un service indépendant sans affiliation avec Channelio. Un état normal ne garantit pas que chaque utilisateur, appareil ou région soit épargné.
Recevez une alerte lorsque Channelio ou un composant surveillé signale une panne majeure ou une perturbation critique. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées. L’historique disponible contient 61 incidents indexés, donnant à chaque alerte un contexte au-delà de l’état actuel. Un incident récent indexé était « Issue detected with Channel Talk system ».
Recevez des alertes sur les performances dégradées, les impacts partiels et les incidents qui ne constituent pas une panne complète. Uptimus suit actuellement 9 composants Channelio: 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées.
Planned work published by the official provider.
The scheduled maintenance has been completed.
Started 23 mai 2026, 19:00 UTC · Resolved 23 mai 2026, 20:02 UTC
The scheduled maintenance has been completed.
Started 25 avr. 2026, 19:00 UTC · Resolved 25 avr. 2026, 19:19 UTC
The scheduled maintenance has been completed.
Started 6 sept. 2025, 15:30 UTC · Resolved 6 sept. 2025, 22:30 UTC
The scheduled maintenance has been completed.
Started 16 avr. 2025, 13:00 UTC · Resolved 16 avr. 2025, 14:00 UTC
The scheduled maintenance has been completed.
Started 22 févr. 2025, 19:00 UTC · Resolved 22 févr. 2025, 20:15 UTC
The scheduled maintenance has been completed.
Started 25 juil. 2024, 11:01 UTC · Resolved 29 juil. 2024, 07:24 UTC
The scheduled maintenance has been completed.
Started 11 mai 2023, 14:00 UTC · Resolved 11 mai 2023, 14:54 UTC
The scheduled maintenance has been completed
Started 31 août 2022, 15:00 UTC · Resolved 31 août 2022, 15:30 UTC
Les pages publiques de Downdetector s’appuient surtout sur les signalements des utilisateurs. Uptimus les associe aux incidents officiels, maintenances et états des composants lorsque le fournisseur les publie.
| Critères de comparaison | Uptimus | Downdetector |
|---|---|---|
| Signalements communautaires concernant Channelio | Inclus | Inclus |
| Référence adaptative distinguant les cas isolés d’une panne étendue | Inclus | Inclus |
| Activité des signalements sur 24 heures et vue régionale | Inclus | Inclus |
| Un espace pour les sites, pages de statut, jeux Steam et apps et jeux Android | Inclus | Produit séparé |
| Alertes e-mail, push et webhook depuis le même espace | Inclus | Produit séparé |
| Mises à jour officielles et chronologie du statut de Channelio | Inclus | Piloté par les signalements |
| État des composants et maintenances affichés séparément | Inclus | Limité sur les pages publiques |
The current official status of Channelio cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Channelio in the last 24 hours. Last official check: .
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