GetFeedback Direct (https://app.getfeedback.com/) is down
Resolved
This incident has been resolved.
Feb 18, 1:33 AMResolved Feb 18, 3:15 AMCriticalSurvey Builder & Administration
Status Provider
Home
/
Status
/
Service
Operational
Getfeedback Status
Customer experience platform for understanding and taking action on feedback.
Source
auto
Category
Analytics
Adapter
STATUSPAGE IO
Verified
Pending review
Current state
Operational
Checked 12m ago
11
Components
0
Active incidents
0
Maintenance
100%
90d uptime
GetFeedback Direct (https://app.getfeedback.com/) is down
Feb 18, 1:33 AM
Service health overview
Operational snapshot
Normalized official status-page data for incidents, maintenance, components, and history.
100%
Known uptime
1 known history days
11
Components tracked
0 outage, 0 degraded
50
Incidents indexed
0 active right now
14
Maintenance windows
0 active or scheduled
Top affected components
Components with the most recent status-page events.
Email Deliverability
Operational
1
GetFeedback API
Operational
1
GetFeedback Digital (formerly Usabilla) For Email
Operational
1
GetFeedback Digital (formerly Usabilla) for Apps
Operational
1
GetFeedback Digital (formerly Usabilla) for Websites
Operational
1
90-day status history
Daily rollup
Component changes, incidents, and maintenance windows grouped by day.
operational
degraded
outage
maintenance
unknown
1
operational days
0
degraded days
0
outage days
0
maintenance days
89
unknown days
Recent incidents
Official incidents
Latest outages and degradations detected from the official status page.
Checkbox questions for In-Page Widgets not gathering data
Resolved
This incident has been resolved. If you still face issues, please re-save your widget and try again.
Nov 26, 5:23 PMResolved Nov 26, 9:25 PMMajorLive SurveysGetFeedback Digital (formerly Usabilla) for Websites
AWS issue impact
Resolved
This incident has been resolved as we are no longer seeing direct impact to our services. Please be aware that AWS may still be having some intermittent issues though.
Oct 20, 2:55 PMResolved Oct 20, 7:34 PMMajorGetFeedback Digital (formerly Usabilla) for AppsEmail Deliverability
Site issue affecting GetFeedback Direct Analytics
Resolved
From around 2:18pm - 2:52pm (PST) today, there was a site issue impacting GetFeedback Direct Analytics where users might be unable to view survey responses on their dashboards during this period. This is now resolved.
Sep 29, 9:00 PMResolved Sep 29, 9:00 PMNone
Digital web campaign responses page not loading in Legacy
Resolved
This incident has been resolved.
Aug 14, 3:15 PMResolved Aug 14, 6:31 PMMinorGetFeedback Digital (formerly Usabilla) for AppsGetFeedback Digital (formerly Usabilla) for Websites
Error when logging in to GetFeedback Direct Account
Resolved
This incident has been resolved.
Jun 10, 11:26 AMResolved Jun 11, 1:04 AMMajorMarketing Site
http://getfeedback-cx.com/ survey links are not accessible
Resolved
This issue has been resolved.
Feb 20, 2:30 AMResolved Feb 20, 5:25 PMMinorLive Surveys
GetFeedback unreachable
Resolved
We experienced a issue where GetFeedback was unreachable. This issue is now resolved
Jan 15, 4:19 PMResolved Jan 15, 4:19 PMNone
Issue impacting response collection on GetFeedback Direct surveys
Resolved
This incident has been resolved.
Dec 4, 4:53 AMResolved Dec 4, 5:29 AMCriticalLive Surveys
Dashboards failing to load
Resolved
This issue has been resolved. Dashboards and survey responses are now loading.
Aug 29, 6:49 PMResolved Aug 29, 7:15 PMMajorSurvey Builder & Administration
Recent maintenance
Maintenance windows
Scheduled and completed maintenance windows are separated from incidents.
GetFeedback Direct Maintenance
Completed
The scheduled maintenance has been completed.
Nov 18, 9:00 PMResolved Nov 18, 10:00 PMMaintenanceEmail DeliverabilityPayment Gateway
Scheduled maintenance - GetFeedback help center
Completed
The scheduled maintenance has been completed.
Dec 7, 4:00 PMResolved Dec 7, 8:00 PMMaintenance
Scheduled maintenance on GetFeedback
Completed
The scheduled maintenance has been completed.
Oct 5, 1:30 PMResolved Oct 5, 5:30 PMMaintenance
Support systems maintenance
Completed
The scheduled maintenance has been completed.
Oct 7, 9:00 AMResolved Oct 7, 6:04 PMMaintenance
GetFeedback Maintenance
Completed
The scheduled maintenance has been completed.
May 13, 12:00 PMResolved May 15, 12:00 PMMaintenanceSurvey Builder & AdministrationGetFeedback Workspaces
Scheduled maintenance on Workspaces
Completed
The scheduled maintenance has been completed successfully.
Apr 25, 8:00 AMResolved Apr 25, 10:39 AMMaintenanceGetFeedback Workspaces
GetFeedback Maintenance
Completed
The scheduled maintenance has been completed.
May 28, 8:15 PMResolved May 28, 9:49 PMMaintenanceEmail DeliverabilityPayment Gateway
Getfeedback Maintenance
Completed
The scheduled maintenance has been completed.
Jan 29, 11:03 AMResolved Jan 29, 11:22 AMMaintenanceEmail DeliverabilityPayment Gateway
GetFeedback Maintenance
Completed
The scheduled maintenance has been completed.
Jan 29, 10:12 AMResolved Jan 29, 10:57 AMMaintenanceGetFeedback Digital (formerly Usabilla) for AppsEmail Deliverability
GetFeedback Maintenance
Completed
The scheduled maintenance has been completed.
Jan 29, 7:59 AMResolved Jan 29, 9:59 AMMaintenanceGetFeedback Digital (formerly Usabilla) for AppsEmail Deliverability
About the Getfeedback status page integration
Uptimus tracks the official Getfeedback status page, normalizes upstream events, and separates incidents from scheduled maintenance.
Official source
https://status.getfeedback.com
Adapter
STATUSPAGE IO
Alert streams
Incidents, component changes, and maintenance windows.
Public SEO page
Indexable status history for users searching outage information.
Outage map preview
Regional reports can be layered on top of official provider status when user signals are available.
Getfeedback components
Tracked components
Showing 1 to 11 of 11 tracked components.
| Component | Status | Type | Last changed |
|---|---|---|---|
Marketing Site | Operational | Component | Not recorded |
Survey Builder & Administration | Operational | Component | Not recorded |
Live Surveys | Operational | Component | Not recorded |
Salesforce API Integration | Operational | Component | Not recorded |
Email Deliverability | Operational | Component | Not recorded |
Payment Gateway | Operational | Component | Not recorded |
GetFeedback API | Operational | Component | Not recorded |
GetFeedback Digital (formerly Usabilla) for Websites Usabilla Passive, Active and In-page feedback | Operational | Component | Not recorded |
GetFeedback Digital (formerly Usabilla) for Apps Usabilla Mobile App Feedback | Operational | Component | Not recorded |
GetFeedback Digital (formerly Usabilla) For Email Usabilla Email Feedback | Operational | Component | Not recorded |
GetFeedback Workspaces Data Analysis Tool | Operational | Component | Not recorded |
Get notified when Getfeedback changes status
Follow outages, degraded components, and maintenance updates in your Uptimus workspace with email, push, and webhook alerts.
Show Getfeedback on your own status page
Official provider components
Incident and maintenance separation
Workspace alerts and webhooks
Users also follow these services
Related status pages based on category, adapter type, and operational history.
Frequently asked questions
Is Getfeedback down right now?
Getfeedback is currently marked as Operational in Uptimus based on the latest official status page check.
How often does Uptimus check Getfeedback?
Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.
Are maintenance windows counted as incidents?
No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.
Can I get alerts for Getfeedback?
Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.