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AI-powered customer support platform for ecommerce stores.
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Gorgias est-il en panne?
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The latest official observation is not fresh enough to confirm current service health.
Official provider statusOfficial incident resolved
Shopify checkout hijack campaign notice — We consider this incident resolved, as we have no evidence that Gorgias has been affected. As part of our investigation, we: - Checked our storefront and checkout code (chat, self-service, Convert and our Shopify extension) for every known indicator of compromise. We found none. - Reviewed the last 30 days of infrastructure and CDN logs for the scripts we serve to storefronts and checkout. We found no sign of tampering or abuse. - Confirmed that the scripts we serve exactly match what our build pipeline produced. As a precaution, we're applying extra hardening measures and following Shopify's security recommendations for app partners. Our engineering team will continue to monitor the situation closely. We still recommend that store owners review the third-party apps installed on their store and follow Shopify's guidance for any app they're unsure about. If you see anything unusual related to Gorgias, contact us at [email protected].
Official provider status0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 1h 8m | Yes | Major | ||
| 123h 14m | Yes | Unknown | ||
| 46m | Yes | Minor | ||
| 27h 30m | Yes | Major | ||
| 1h 54m | Yes | Minor | ||
| 3h 38m | Yes | Major | ||
| 0m | Yes | Major | ||
| 1h 14m | Yes | Major |
Uptimus surveille Gorgias via sa source officielle et normalise les incidents, maintenances et composants en un état cohérent.
Cette page comprend actuellement 79 composants surveillés, 82 incidents, 50 maintenances et 25 jours d'historique connu.
Uptimus est un service indépendant sans affiliation avec Gorgias. Un état normal ne garantit pas que chaque utilisateur, appareil ou région soit épargné.
Recevez une alerte lorsque Gorgias ou un composant surveillé signale une panne majeure ou une perturbation critique. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées. L’historique disponible contient 82 incidents indexés, donnant à chaque alerte un contexte au-delà de l’état actuel. Un incident récent indexé était « Ticket assignment notification delivered with delay ».
Recevez des alertes sur les performances dégradées, les impacts partiels et les incidents qui ne constituent pas une panne complète. Uptimus suit actuellement 79 composants Gorgias: AI Agent, Campaigns, Email, Google Cloud Platform Google Container Engine. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées.
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Planned work published by the official provider.
The scheduled maintenance has been completed.
Started 19 mai 2026, 23:00 UTC · Resolved 20 mai 2026, 00:00 UTC
The scheduled maintenance has been completed.
Started 6 mai 2026, 07:00 UTC · Resolved 6 mai 2026, 07:53 UTC
The scheduled maintenance has been completed.
Started 4 mai 2026, 07:00 UTC · Resolved 4 mai 2026, 07:56 UTC
The scheduled maintenance has been completed.
Started 29 avr. 2026, 07:00 UTC · Resolved 29 avr. 2026, 07:50 UTC
The scheduled maintenance has been completed.
Started 27 avr. 2026, 07:00 UTC · Resolved 27 avr. 2026, 07:58 UTC
The scheduled maintenance has been completed.
Started 22 avr. 2026, 07:00 UTC · Resolved 22 avr. 2026, 07:43 UTC
The scheduled maintenance has been completed.
Started 15 avr. 2026, 07:00 UTC · Resolved 15 avr. 2026, 08:00 UTC
The scheduled maintenance has been completed.
Started 13 avr. 2026, 23:00 UTC · Resolved 14 avr. 2026, 00:00 UTC
Les pages publiques de Downdetector s’appuient surtout sur les signalements des utilisateurs. Uptimus les associe aux incidents officiels, maintenances et états des composants lorsque le fournisseur les publie.
| Critères de comparaison | Uptimus | Downdetector |
|---|---|---|
| Signalements communautaires concernant Gorgias | Inclus | Inclus |
| Référence adaptative distinguant les cas isolés d’une panne étendue | Inclus | Inclus |
| Activité des signalements sur 24 heures et vue régionale | Inclus | Inclus |
| Un espace pour les sites, pages de statut, jeux Steam et apps et jeux Android | Inclus | Produit séparé |
| Alertes e-mail, push et webhook depuis le même espace | Inclus | Produit séparé |
| Mises à jour officielles et chronologie du statut de Gorgias | Inclus | Piloté par les signalements |
| État des composants et maintenances affichés séparément | Inclus | Limité sur les pages publiques |
The current official status of Gorgias cannot be verified. The latest stored provider observation indicated normal operation. 0 reports were recorded for Gorgias in the last 24 hours. Last official check: .
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