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    Last checked 28 oct., 05:13 UTC

    Granicus status

    Citizen engagement platform for government organizations.

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    Granicus logo

    Granicus est-il en panne?

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Status verification pending

      The latest official observation is not fresh enough to confirm current service health.

      Official provider status
      28 oct., 05:13 UTC
    2. Official maintenance active

      Granicus Communications STAGE Environment scheduled Emergency Maintenance: October 28, 12:00 AM CDT — Scheduled maintenance is currently in progress. We will provide updates as necessary.

      Official provider status
      28 oct., 05:00 UTC
    3. Official maintenance completed

      GovService Firmstep scheduled maintenance (US) - 27th Oct 2026 — The scheduled maintenance has been completed.

      Official provider status
      28 oct., 04:40 UTC
    4. Official incident active

      Granicus Issue Notification: govService SmartGov — We continue to investigate an issue affecting some SmartGov customers using the Laserfiche integration. Our Product team is actively working to identify the cause and determine next steps. We will provide additional updates as information becomes available

      Official provider status
      27 oct., 22:34 UTC
    5. Official incident resolved

      govMeetings – Peak Agenda Management Processing Delays — This incident has been resolved.

      Official provider status
      27 oct., 21:09 UTC

    Granicus outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    Aucun signalement de panne récent

    Aucun signalement de panne n’a été envoyé par la communauté pour ce service au cours des dernières 24 heures.

    Recevez une notification lorsque l’état de Granicus change

    Notifications par e-mail, push et webhook.

    Commencer la surveillance

    Carte des Pannes

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    Voir la carte complète

    Carte des Pannes

    Loading report locations…

    Granicus status history

    Official status observations, not measured service uptime.

    Granicus components

    Component nameStatus
    Granicus Simpleview Products — CRM statusUp
    Granicus govDelivery - Communications — Communications Cloud statusUp
    Granicus govDelivery - EngagementHQ — EHQ - ANZ statusUp
    Granicus Indigov — Indigov CRM - US House statusUp
    Granicus govMeetings - Live Video, Legislative and Agenda — MediaManager statusUp
    Granicus govRecords - Records Management — ROAM statusUp
    Granicus govAccess - Website and Content — Vision CMS statusUp
    Granicus govService — govService U.K. statusUp
    Granicus Simpleview Products — CRM Apex statusUp
    Granicus govDelivery - Communications — Communications Cloud - Stage statusMaintenance

    Granicus incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved1h 31m27 oct. 202619:39 UTCYesMinor
    Official status·Unresolved11hOngoing27 oct. 202619:03 UTCYesMajor
    Official status·Unresolved11hOngoing27 oct. 202619:03 UTCYesUnknown
    Official status·Resolved2h 39m27 oct. 202617:53 UTCYesMajor
    Official status·Resolved42m27 oct. 202612:54 UTCYesMinor
    Official status·Resolved1h 54m27 oct. 202611:45 UTCYesMajor
    Official status·Resolved13h 42m23 oct. 202600:46 UTCYesCritical
    Official status·Resolved6h 3m22 oct. 202616:22 UTCYesUnknown

    À propos de la surveillance de Granicus sur Uptimus

    Uptimus surveille Granicus via sa source officielle et normalise les incidents, maintenances et composants en un état cohérent.

    Cette page comprend actuellement 64 composants surveillés, 155 incidents, 196 maintenances et 67 jours d'historique connu.

    Uptimus est un service indépendant sans affiliation avec Granicus. Un état normal ne garantit pas que chaque utilisateur, appareil ou région soit épargné.

    Comment Uptimus surveille Granicus

    Recevez une alerte lorsque Granicus ou un composant surveillé signale une panne majeure ou une perturbation critique. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées. L’historique disponible contient 155 incidents indexés, donnant à chaque alerte un contexte au-delà de l’état actuel. Un incident récent indexé était « govMeetings – Peak Agenda Management Processing Delays ».

    Recevez des alertes sur les performances dégradées, les impacts partiels et les incidents qui ne constituent pas une panne complète. Uptimus suit actuellement 64 composants Granicus: CRM, Communications Cloud, EHQ - ANZ, Indigov CRM - US House. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées.

    Notifications de maintenance

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      govService Release 586 - 10th Nov 2026 (US)

      Maintenance

      Release 586 will apply essential updates to the govService platform for all US customers on Tuesday, 10th Nov 2026. There will be no impact to the live processing of cases. Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release. You can review the release notes in detail at https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-FE?utm_medium=email&utm_source=govdelivery&language=en_US No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client. Thank you, Granicus Customer Support

      Started 10 nov. 2026, 08:00 UTC · Ongoing

    2. ✓

      govService Release 586 - 3rd Nov 2026 (UK)

      Maintenance

      Release 586 will apply essential updates to the govService platform for all customers in the UK and Ireland this Tuesday, 3rd Nov 2026. The release is timed to commence at 04:30 AM UK and will not impact the live processing of cases. Usually, there is no loss in service as part of this scheduled engineering work; however, if we expect a transient loss in service to occur within the opening one-hour window of the release. You can review the release notes in detail at https://support.granicus.com/s/article/What-s-New-in-Service-Request-Management-FE?utm_medium=email&utm_source=govdelivery&language=en_US No action is required on your end. We appreciate your cooperation and thank you for being a valued Granicus client. Thank you, Granicus Customer Support

      Started 3 nov. 2026, 05:30 UTC · Ongoing

    3. ✓

      govQA Scheduled Maintenance

      Maintenance

      Granicus technical teams will be performing monthly Patching maintenance which includes important security and system update in our Production environment for GovQA. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions. Please note: this maintenance does not include any product updates or changes.

      Started 31 oct. 2026, 04:00 UTC · Ongoing

    4. ✓

      govMeetings Standard Monthly Maintenance

      Maintenance

      This is our standard monthly datacenter patch maintenance which includes important security and system updates. Although we take steps to keep the system online and usable during the maintenance you may see intermittent system interruptions.

      Started 31 oct. 2026, 04:00 UTC · Ongoing

    5. ✓

      govService - SRM - OneView EE Product Release

      Maintenance

      The changes are already in the STAGE environment. For those who have that environment available, we invite you to explore it.

      Started 30 oct. 2026, 01:00 UTC · Ongoing

    6. ✓

      govService - SRM - OneView Dynamics Product Release

      Maintenance

      We are excited to announce the latest update to OneView Dynamics, designed to enhance your experience and improve functionality. This release is planned to happen October 29th, 2026, 7:00 PM MT and is expected to last approximately 4 hours. You may experience downtime from 5 to 30 minutes during that period. Release notes will be published here: https://support.granicus.com/s/article-group/a8CVq000000CI2nMAG/service-request-management-advanced-oneview-release-notes. For those who have a STAGE environment, we invite you to explore it. Thank you for your continued support and feedback.

      Started 30 oct. 2026, 01:00 UTC · Ongoing

    7. ✓

      Granicus Communications STAGE Environment scheduled Emergency Maintenance: October 28, 12:00 AM CDT

      Maintenance

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

      Started 28 oct. 2026, 05:00 UTC · Ongoing

    8. ✓

      GovService Firmstep scheduled maintenance (US) - 27th Oct 2026

      Resolved

      The scheduled maintenance has been completed.

      Started 28 oct. 2026, 04:30 UTC · Resolved 28 oct. 2026, 04:40 UTC

    Recevez une alerte lorsque Granicus publie une maintenance planifiée, programmée ou active. Uptimus a indexé 196 fenêtres de maintenance dans l’historique Granicus disponible. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées.
    Notifications de rétablissement
    Soyez informé lorsque Granicus ou un composant affecté retrouve un fonctionnement normal. La page contient 67 jours d’historique connu et conserve les événements résolus pour consultation. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées.
    Messages d’état
    Uptimus conserve le titre de l’incident publié par Granicus et l’affiche avec l’état normalisé. L’historique disponible contient 155 incidents indexés, donnant à chaque alerte un contexte au-delà de l’état actuel. Un incident récent indexé était « govMeetings – Peak Agenda Management Processing Delays ».
    Détails de l’état
    Les mises à jour des incidents et maintenances sont conservées pour suivre l’enquête, les mesures et le rétablissement. Une mise à jour officielle récente conservée par Uptimus indique : « This incident has been resolved. ».
    Filtrage des composants
    Choisissez tous les composants ou uniquement les produits Granicus utilisés. Les alertes officielles respectent cette sélection. Uptimus suit actuellement 64 composants Granicus: CRM, Communications Cloud, EHQ - ANZ, Indigov CRM - US House. Le filtrage modifie les alertes officielles livrées sans supprimer les événements de l’historique public.

    Questions Fréquemment Posées

    Recevez une notification lorsque l’état de Granicus change

    Commencer la surveillance
    Similar services
    Comparison

    Uptimus vs Downdetector pour Granicus

    Les pages publiques de Downdetector s’appuient surtout sur les signalements des utilisateurs. Uptimus les associe aux incidents officiels, maintenances et états des composants lorsque le fournisseur les publie.

    Uptimus vs Downdetector pour Granicus
    Critères de comparaisonUptimusDowndetector
    Signalements communautaires concernant GranicusInclusInclus
    Référence adaptative distinguant les cas isolés d’une panne étendueInclusInclus
    Activité des signalements sur 24 heures et vue régionaleInclusInclus
    Un espace pour les sites, pages de statut, jeux Steam et apps et jeux AndroidInclusProduit séparé
    Alertes e-mail, push et webhook depuis le même espaceInclusProduit séparé
    Mises à jour officielles et chronologie du statut de GranicusInclusPiloté par les signalements
    État des composants et maintenances affichés séparémentInclusLimité sur les pages publiques
    InclusPiloté par les signalements · Limité sur les pages publiquesProduit séparé

    The current official status of Granicus cannot be verified. The latest stored provider observation indicated degraded performance. 0 reports were recorded for Granicus in the last 24 hours. Last official check: 28 oct., 05:13 UTC.

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    Signaux sociaux

    3 posts from X and Reddit.

    30
    SFGovTV
    SFGovTV@SFGovTV
    X

    UPDATE: Granicus livestreams are down and we are actively trying to resolve this issue. Until it is resolved, we are redirecting our live channels to Youtube. Watch the channel 1 livestream at https://t.co/az4uWKJmlL Watch the channel 2 livestream at https://t.co/ZKMBY3IRdg

    il y a 55 jours·View on X
    bluoz
    bluoz@auweia1
    X

    Looks like Granicus is having a system wide outage. SFGOVTV unavailable and HSH Oversight Commission starts at 9am, but it should be archived later today anyway https://t.co/OKLTUeIBHt

    il y a 55 jours·View on X
    Manhattan Beach City
    Manhattan Beach City@citymb
    X

    Our website is currently unavailable due to a Granicus outage. Emergency services are not affected. Updates to follow. Need online services, visit https://t.co/hjANw2cLEQ https://t.co/erZne4zKk0

    il y a 69 jours·View on X

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