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Identity verification and KYC solutions for businesses worldwide.
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Maintenance
The official status page for Idnow reports normal operation. 0 reports were recorded for Idnow in the last 24 hours. Last official check: .
Source: official status pageShare your experience to help others stay informed.
Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.
Loading reports… · Last 24 hours
Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.
| Start | End | Reports | Status |
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Official status checked
Idnow has active maintenance
Official provider statusOfficial maintenance active
[IDCheck.io/Check'n'Sign] New Release Deployment — We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Official provider statusOfficial maintenance active
[PVID] New Release Deployment — We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Official provider status0 outage reports in the last 24 hours.
Official status observations, not measured service uptime.
Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.
| Incident name | Duration | StartedUTC | Acknowledged | Severity |
|---|---|---|---|---|
| 1h 23m | Yes | Minor | ||
| 32h 54m | Yes | Critical | ||
| 29m | Yes | Unknown | ||
| 676h 24m | Yes | Minor | ||
| 47m | Yes | Minor | ||
| 26h 6m | Yes | Unknown | ||
| 17m | Yes | Critical | ||
| 17h 31m | Yes | Minor |
Planned work published by the official provider.
We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Started 1 oct. 2026, 05:00 UTC · Ongoing
We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Started 30 sept. 2026, 06:00 UTC · Ongoing
Dear customer, We are conducting our annual fail-over tests during the aforementioned time frame. We do not expect any impairment of services during the test. Should you nevertheless experience impairments, please get in touch with us using: https://support.idnow.io Sincerely Yours, IDnow DevOps Team
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Uptimus surveille Idnow via sa source officielle et normalise les incidents, maintenances et composants en un état cohérent.
Cette page comprend actuellement 46 composants surveillés, 54 incidents, 85 maintenances et 33 jours d'historique connu.
Uptimus est un service indépendant sans affiliation avec Idnow. Un état normal ne garantit pas que chaque utilisateur, appareil ou région soit épargné.
Recevez une alerte lorsque Idnow ou un composant surveillé signale une panne majeure ou une perturbation critique. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées. L’historique disponible contient 54 incidents indexés, donnant à chaque alerte un contexte au-delà de l’état actuel. Un incident récent indexé était « Degraded Performance of eSign with QTSP ».
Recevez des alertes sur les performances dégradées, les impacts partiels et les incidents qui ne constituent pas une panne complète. Uptimus suit actuellement 46 composants Idnow: Ident Center Munich, VideoIdent, VideoIdent, Ident Center Iasi. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées.
Les pages publiques de Downdetector s’appuient surtout sur les signalements des utilisateurs. Uptimus les associe aux incidents officiels, maintenances et états des composants lorsque le fournisseur les publie.
| Critères de comparaison | Uptimus | Downdetector |
|---|---|---|
| Signalements communautaires concernant Idnow |
Started 29 sept. 2026, 06:00 UTC · Ongoing
We will deploy a new release in TEST environment during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included into the new release.
Started 23 sept. 2026, 06:00 UTC · Ongoing
During this maintenance window, we will deploy new webhook certificates for the following common names: gateway.test.idnow.de This change will not require any downtime, and service availability and performance will not be affected. Please note that the next scheduled webhook certificate replacement will take place in March 2027, in accordance with the shorter certificate validity periods defined by the current TLS Baseline Requirements. If you have any questions, please contact us at https://support.idnow.io. Best regards, IDnow DevOps Team
Started 16 sept. 2026, 08:00 UTC · Ongoing
We will deploy a new release during the mentioned timeframe. There can be short period of time where our service may not be available. Please refer to https://www.idnow.io/release-notes/ for more details about the functional changes included in the new release.
Started 15 sept. 2026, 04:00 UTC · Ongoing
Dear customer, We would like to inform you that our system will undergo scheduled maintenance. During the maintenance period, estimated to be 2 hours, you may experience intermittent service interruptions, slow response times, or temporary unavailability of certain features. Our dedicated team will be working diligently to minimize any downtime and complete the maintenance as quickly as possible. We apologize for any inconvenience caused and appreciate your patience. If you have any questions or concerns, please get in touch with us using https://support.idnow.io Sincerely Yours, IDnow DevOps Team
Started 14 sept. 2026, 21:00 UTC · Ongoing
Dear customer, We are conducting a maintenance activity during the aforementioned time frame. The primary goal of this maintenance is to perform essential load testing to enhance the robustness and reliability of our systems. The maintenance will not lead to a downtime of the system, but the system might be briefly unavailable during this period. Please be assured that this maintenance carries no major risks. Our team has carefully planned for this procedure and is fully prepared for fast mitigation of any issues that may arise. We are dedicated to minimizing any potential impact on your experience. Thank you for your understanding and continued support. If you have any questions or concerns, please get in touch with us using https://support.idnow.de Sincerely Yours, IDnow DevOps Team
Started 8 sept. 2026, 21:30 UTC · Ongoing
| Inclus |
| Inclus |
| Référence adaptative distinguant les cas isolés d’une panne étendue | Inclus | Inclus |
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| Activité des signalements sur 24 heures et vue régionale | Inclus | Inclus |
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| Un espace pour les sites, pages de statut, jeux Steam et apps et jeux Android | Inclus | Produit séparé |
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| Alertes e-mail, push et webhook depuis le même espace | Inclus | Produit séparé |
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| Mises à jour officielles et chronologie du statut de Idnow | Inclus | Piloté par les signalements |
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| État des composants et maintenances affichés séparément | Inclus | Limité sur les pages publiques |
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