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    Last checked 28 oct., 04:24 UTC

    Incapsula status

    Cyber security for data and applications in cloud environments.

    Experiencing an issue?

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    Incapsula est-il en panne?

    Degraded performance

    The official status page for Incapsula reports ongoing maintenance. Components reported as affected: EMEA PoPs, Coming Soon, Milan 2, Italy (MIL): November 2026. 0 reports were recorded for Incapsula in the last 24 hours. Last official check: 28 oct., 04:24 UTC.

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    Current statusHealth graphOutage reportsOutage mapSocial signalsStatus historyComponentsIncident historyMaintenanceCommunityReviewsAboutFAQsMonitor serviceSimilar servicesComparison

    Latest activity

    Last 24 hours
    1. Official status checked

      Incapsula is experiencing issues

      Official provider status
      28 oct., 04:24 UTC
    2. Official maintenance active

      [ICM-5687] Planned Maintenance on the Imperva data center in Hong Kong — Maintenance on the Hong Kong data center will be performed on Wednesday, November 4th, 2026 at 18:00 UTC. We expect to complete the maintenance by Thursday, November 5th, 2026 at 00:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Official provider status
      27 oct., 17:45 UTC
    3. Official maintenance active

      [ICM-5688] Planned Maintenance on the Imperva data center in Jakarta 2, Indonesia — Maintenance on the Jakarta 2, Indonesia data center will be performed on Wednesday, November 11th, 2026 at 18:00 UTC. We expect to complete the maintenance by Thursday, November 12th, 2026 at 00:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Official provider status
      27 oct., 17:27 UTC

    Incapsula outage reports

    0 individual report entries in the last 24 hours. This list includes legacy imports; external source aggregates are shown in the chart.

    Aucun signalement de panne récent

    Aucun signalement de panne n’a été envoyé par la communauté pour ce service au cours des dernières 24 heures.

    Recevez une notification lorsque l’état de Incapsula change

    Notifications par e-mail, push et webhook.

    Commencer la surveillance

    Carte des Pannes

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    Voir la carte complète

    Carte des Pannes

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    Incapsula status history

    Official status observations, not measured service uptime.

    Incapsula components

    Component nameStatus
    Incapsula North American PoPs — Ashburn, VA (WDC) statusUp
    Incapsula APAC PoPs — Auckland, New Zealand (AKL) statusUp
    Incapsula LATAM PoPs — Bogota, Colombia (BOG) statusUp
    Incapsula Management and Analytics Services — Cloud Security Management Platform statusUp
    Incapsula Protection Services — Cloud WAF Protection statusUp
    Incapsula Coming Soon — Milan 2, Italy (MIL): November 2026 statusMaintenance
    Incapsula Additional services — Support Ticketing System statusUp
    Incapsula Third Party Services statusUp
    Incapsula Imperva for Google Cloud (IGC) Regions — us-east1 region statusUp
    Incapsula EMEA PoPs — Amsterdam, Netherlands (RTM) statusUp

    Incapsula incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved7h 38m20 oct. 202608:43 UTCYesMinor
    Official status·Resolved5h 10m19 oct. 202617:38 UTCYesUnknown
    Official status·Resolved1h 16m15 oct. 202621:49 UTCYesUnknown
    Official status·Resolved2h 11m13 oct. 202615:18 UTCYesUnknown
    Official status·Resolved4h 16m13 oct. 202613:29 UTCYesMinor
    Official status·Resolved11h 55m9 oct. 202622:16 UTCYesMajor
    Official status·Resolved17h 7m5 oct. 202608:41 UTCYesMinor
    Official status·Resolved6h 43m1 oct. 202620:07 UTCYesMajor

    À propos de la surveillance de Incapsula sur Uptimus

    Uptimus surveille Incapsula via sa source officielle et normalise les incidents, maintenances et composants en un état cohérent.

    Cette page comprend actuellement 114 composants surveillés, 88 incidents, 162 maintenances et 60 jours d'historique connu.

    Uptimus est un service indépendant sans affiliation avec Incapsula. Un état normal ne garantit pas que chaque utilisateur, appareil ou région soit épargné.

    Comment Uptimus surveille Incapsula

    Recevez une alerte lorsque Incapsula ou un composant surveillé signale une panne majeure ou une perturbation critique. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées. L’historique disponible contient 88 incidents indexés, donnant à chaque alerte un contexte au-delà de l’état actuel. Un incident récent indexé était « [INC-1166] Service Degradation Affecting Newly Onboarded Sites ».

    Recevez des alertes sur les performances dégradées, les impacts partiels et les incidents qui ne constituent pas une panne complète. Uptimus suit actuellement 114 composants Incapsula: Ashburn, VA (WDC), Auckland, New Zealand (AKL), Bogota, Colombia (BOG), Cloud Security Management Platform. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées.

    Notifications de maintenance

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      API TEST B - DELETE ME

      Maintenance

      test

      Started 1 janv. 2027, 04:00 UTC · Ongoing

    2. ✓

      [ICM-5553] Planned Maintenance on the Imperva data center in Santiago, Chile

      Maintenance

      Maintenance on the Santiago, Chile data center will be performed on Thursday, November 19th, 2026 at 04:00 UTC. We expect to complete the maintenance by Thursday, November 19th, 2026 at 12:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started 19 nov. 2026, 04:00 UTC · Ongoing

    3. ✓

      [ICM-5674] Planned Maintenance on the Imperva data center in Hanoi, Vietnam

      Maintenance

      Maintenance on the Hanoi, Vietnam data center will be performed on Thursday, November 12th, 2026 at 19:00 UTC. We expect to complete the maintenance by Friday, November 13th, 2026 at 01:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started 12 nov. 2026, 19:00 UTC · Ongoing

    4. ✓

      [ICM-5688] Planned Maintenance on the Imperva data center in Jakarta 2, Indonesia

      Maintenance

      Maintenance on the Jakarta 2, Indonesia data center will be performed on Wednesday, November 11th, 2026 at 18:00 UTC. We expect to complete the maintenance by Thursday, November 12th, 2026 at 00:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started 11 nov. 2026, 18:00 UTC · Ongoing

    5. ✓

      [ICM-5673] Planned Maintenance on the Imperva data center in Bangkok, Thailand

      Maintenance

      Maintenance on the Bangkok, Thailand data center will be performed on Tuesday, November 10th, 2026 at 18:00 UTC. We expect to complete the maintenance by Wednesday, November 11th, 2026 at 00:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started 10 nov. 2026, 18:00 UTC · Ongoing

    6. ✓

      [ICM-5598] Planned Maintenance on the Imperva data center in Cape Town, South Africa

      Maintenance

      Maintenance on the Cape Town, South Africa data center will be performed on Sunday, November 8th, 2026 at 22:00 UTC. We expect to complete the maintenance by Monday, November 9th, 2026 at 02:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started 8 nov. 2026, 22:00 UTC · Ongoing

    7. ✓

      [ICM-5651] Planned Maintenance on the Imperva data center in Rio, Brazil

      Maintenance

      Maintenance on the Rio, Brazil data center will be performed on Thursday, November 5th, 2026 at 05:00 UTC. We expect to complete the maintenance by Thursday, November 5th, 2026 at 09:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started 5 nov. 2026, 05:00 UTC · Ongoing

    8. ✓

      [ICM-5687] Planned Maintenance on the Imperva data center in Hong Kong

      Maintenance

      Maintenance on the Hong Kong data center will be performed on Wednesday, November 4th, 2026 at 18:00 UTC. We expect to complete the maintenance by Thursday, November 5th, 2026 at 00:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started 4 nov. 2026, 18:00 UTC · Ongoing

    Recevez une alerte lorsque Incapsula publie une maintenance planifiée, programmée ou active. Uptimus a indexé 162 fenêtres de maintenance dans l’historique Incapsula disponible. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées.
    Notifications de rétablissement
    Soyez informé lorsque Incapsula ou un composant affecté retrouve un fonctionnement normal. La page contient 60 jours d’historique connu et conserve les événements résolus pour consultation. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées.
    Messages d’état
    Uptimus conserve le titre de l’incident publié par Incapsula et l’affiche avec l’état normalisé. L’historique disponible contient 88 incidents indexés, donnant à chaque alerte un contexte au-delà de l’état actuel. Un incident récent indexé était « [INC-1166] Service Degradation Affecting Newly Onboarded Sites ».
    Détails de l’état
    Les mises à jour des incidents et maintenances sont conservées pour suivre l’enquête, les mesures et le rétablissement. Une mise à jour officielle récente conservée par Uptimus indique : « This incident has been resolved. ».
    Filtrage des composants
    Choisissez tous les composants ou uniquement les produits Incapsula utilisés. Les alertes officielles respectent cette sélection. Uptimus suit actuellement 114 composants Incapsula: Ashburn, VA (WDC), Auckland, New Zealand (AKL), Bogota, Colombia (BOG), Cloud Security Management Platform. Le filtrage modifie les alertes officielles livrées sans supprimer les événements de l’historique public.

    Questions Fréquemment Posées

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