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    Last checked 8 sept., 02:15 UTC

    Incapsula status

    Cyber security for data and applications in cloud environments.

    Experiencing an issue?

    Incapsula est-il en panne?

    Maintenance

    The official status page for Incapsula reports ongoing maintenance. Ongoing official maintenance: “[ICM-5440] Planned Maintenance on the Imperva data center in London 1, UK”. Components reported as affected: EMEA PoPs, Coming Soon. 0 reports were recorded for Incapsula in the last 24 hours. Last official check: 8 sept., 02:15 UTC.

    Source: official status page

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    OverviewActivityHistoryCommunityAbout

    Incapsula service health graph

    Service status and report activity over the last 24 hours, in 15-minute intervals. Early warnings and official incidents are shown separately.

    Incapsula activity

    Loading reports… · Last 24 hours

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    ————Now
    • No problems detected
    • Possible problems
    • Problems detected
    • Early warning
    • Official incident

    Small green bars: normal status (illustrative). Taller bars: report activity.

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    Tap a bar to keep its details open. With the chart focused, use Left and Right to move between intervals, Home or End to jump, and Escape to close. Full data is available in the table below.

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    15-minute report intervals · UTC
    StartEndReportsStatus

    Latest activity

    Last 24 hours
    1. Official status checked

      Incapsula has active maintenance

      Official provider status
      8 sept., 02:15 UTC
    2. Official maintenance active

      [ICM-5440] Planned Maintenance on the Imperva data center in London 1, UK — Scheduled maintenance is currently in progress. We will provide updates as necessary.

      Official provider status
      7 sept., 23:00 UTC

    Incapsula outage reports

    0 outage reports in the last 24 hours.

    Aucun signalement de panne récent

    Aucun signalement de panne n’a été envoyé par la communauté pour ce service au cours des dernières 24 heures.

    Recevez une notification lorsque l’état de Incapsula change

    Notifications par e-mail, push et webhook.

    Commencer la surveillance

    Carte des Pannes

    Approved reports from the last 24 hours, grouped by country. Markers show country-level locations, not precise locations or confirmed affected infrastructure.
    Voir la carte complète

    Carte des Pannes

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    Incapsula status history

    Official status observations, not measured service uptime.

    Last 60 daysDaily history
    Loading history…
    ——
    • Opérationnel
    • Problèmes
    • Panne
    • Maintenance
    • Aucune donnée

    Incapsula components

    Component nameStatus
    Incapsula North American PoPs — Ashburn, VA (WDC) statusUp
    Incapsula APAC PoPs — Auckland, New Zealand (AKL) statusUp
    Incapsula LATAM PoPs — Bogota, Colombia (BOG) statusUp
    Incapsula Management and Analytics Services — Cloud Security Management Platform statusUp
    Incapsula Protection Services — Cloud WAF Protection statusUp
    Incapsula Additional services — Support Ticketing System statusUp
    Incapsula Third Party Services statusUp
    Incapsula Imperva for Google Cloud (IGC) Regions — us-east1 region statusUp
    Incapsula EMEA PoPs — Amsterdam, Netherlands (RTM) statusUp
    Incapsula North American PoPs — Atlanta, GA (ATL) statusUp

    Incapsula incident history

    Official incidents, early warnings and community reports are identified separately. Early warning history covers only the last 24 hours. Dates use your time zone.

    View more history
    Incident nameDurationStartedUTCAcknowledgedSeverity
    Official status·Resolved4h 12m2 sept. 202620:21 UTCYesMinor
    Official status·Resolved2h 21m2 sept. 202604:56 UTCYesMajor
    Official status·Resolved1h 52m30 août 202609:05 UTCYesMinor
    Official status·Resolved3h 14m21 août 202619:28 UTCYesMajor
    Official status·Resolved12h 59m19 août 202622:17 UTCYesMajor
    Official status·Resolved51m19 août 202603:04 UTCYesMinor
    Official status·Resolved480h 37m13 août 202616:53 UTCYesMinor
    Official status·Resolved100h 55m13 août 202608:22 UTCYesMajor

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    À propos de la surveillance de Incapsula sur Uptimus

    Uptimus surveille Incapsula via sa source officielle et normalise les incidents, maintenances et composants en un état cohérent.

    Cette page comprend actuellement 113 composants surveillés, 66 incidents, 117 maintenances et 59 jours d'historique connu.

    Uptimus est un service indépendant sans affiliation avec Incapsula. Un état normal ne garantit pas que chaque utilisateur, appareil ou région soit épargné.

    Comment Uptimus surveille Incapsula

    Recevez une alerte lorsque Incapsula ou un composant surveillé signale une panne majeure ou une perturbation critique. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées. L’historique disponible contient 66 incidents indexés, donnant à chaque alerte un contexte au-delà de l’état actuel. Un incident récent indexé était « [INC-1120 ] Service Degradation affecting a subset of customers in North America region ».

    Recevez des alertes sur les performances dégradées, les impacts partiels et les incidents qui ne constituent pas une panne complète. Uptimus suit actuellement 113 composants Incapsula: Ashburn, VA (WDC), Auckland, New Zealand (AKL), Bogota, Colombia (BOG), Cloud Security Management Platform. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées.

    Scheduled maintenance

    Planned work published by the official provider.

    1. ✓

      [TR-23350] - Essential Maintenance on the Cloud Security Console and API – October 11, 2026

      Maintenance

      The Cloud Security Console and API will undergo an essential scheduled maintenance on October 11, 2026, between 13:00 and 17:00 UTC. During this maintenance window, customers may experience intermittent disruptions with the login service to the Management Console or sending API calls. Also, active user sessions may be interrupted, requiring users to sign in again. This might also impact attempts to reset passwords during the maintenance time frame. Customer sites will remain online and protected at all times. We appreciate your understanding and apologize for any inconvenience.

      Started 11 oct. 2026, 13:00 UTC · Ongoing

    2. ✓

      [ICM-5477] Planned Maintenance on the Imperva data center in Auckland, NZ

      Maintenance

      Maintenance on the Auckland, NZ data center will be performed on Tuesday, September 15th, 2026 at 14:00 UTC. We expect to complete the maintenance by Tuesday, September 15th, 2026 at 18:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started 15 sept. 2026, 14:00 UTC · Ongoing

    3. ✓

      [ICM-5473] Planned Maintenance on the Imperva data center in Detroit, MI

      Maintenance

      Maintenance on the Detroit, MI data center will be performed on Tuesday, September 15th, 2026 at 09:00 UTC. We expect to complete the maintenance by Tuesday, September 15th, 2026 at 13:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started 15 sept. 2026, 09:00 UTC · Ongoing

    4. ✓

      [ICM-5430] Planned Maintenance on the Imperva data center in Queretaro, Mexico

      Maintenance

      Maintenance on the Queretaro, Mexico data center will be performed on Monday, September 14th, 2026 at 06:00 UTC. We expect to complete the maintenance by Monday, September 14th, 2026 at 14:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started 14 sept. 2026, 06:00 UTC · Ongoing

    5. ✓

      [ICM-5478] Planned Maintenance on the Imperva data center in Seoul, South Korea

      Maintenance

      Maintenance on the Seoul, South Korea data center will be performed on Thursday, September 10th, 2026 at 18:00 UTC. We expect to complete the maintenance by Thursday, September 10th, 2026 at 22:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started 10 sept. 2026, 18:00 UTC · Ongoing

    6. ✓

      [ICM-5441] Planned Maintenance on the Imperva data center in Zurich, Switzerland

      Maintenance

      Maintenance on the Zurich, Switzerland data center will be performed on Tuesday, September 8th, 2026 at 23:00 UTC. We expect to complete the maintenance by Wednesday, September 9th, 2026 at 06:00 UTC. For Cloud WAF customers, Imperva will reroute traffic to the closest data center for the duration of the maintenance, with no expected interruption of Cloud WAF services. DDoS Protection for Networks customers must ensure that the advertisement of their ranges via alternate connection such as GRE tunnels and Cross-Connects is in place prior to the start of maintenance to avoid interruption of service. The link to Imperva's documentation can be found here: https://docs.imperva.com/bundle/cloud-application-security/page/network-ddos/maintenance-prep.htm

      Started 8 sept. 2026, 23:00 UTC · Ongoing

    7. ✓

      [ICM-5440] Planned Maintenance on the Imperva data center in London 1, UK

      Maintenance

      Scheduled maintenance is currently in progress. We will provide updates as necessary.

      Started 7 sept. 2026, 23:00 UTC · Ongoing

    8. ✓

      [ICM-5421] Planned Maintenance on the Imperva data center in Santiago, Chile

      Resolved

      The maintenance has been cancelled.

      Started 18 août 2026, 07:53 UTC · Resolved 25 août 2026, 01:00 UTC

    Notifications de maintenance
    Recevez une alerte lorsque Incapsula publie une maintenance planifiée, programmée ou active. Uptimus a indexé 117 fenêtres de maintenance dans l’historique Incapsula disponible. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées.
    Notifications de rétablissement
    Soyez informé lorsque Incapsula ou un composant affecté retrouve un fonctionnement normal. La page contient 59 jours d’historique connu et conserve les événements résolus pour consultation. Les alertes peuvent être acheminées par les canaux activés dans votre espace, notamment l’e-mail, le push et les intégrations configurées.
    Messages d’état
    Uptimus conserve le titre de l’incident publié par Incapsula et l’affiche avec l’état normalisé. L’historique disponible contient 66 incidents indexés, donnant à chaque alerte un contexte au-delà de l’état actuel. Un incident récent indexé était « [INC-1120 ] Service Degradation affecting a subset of customers in North America region ».
    Détails de l’état
    Les mises à jour des incidents et maintenances sont conservées pour suivre l’enquête, les mesures et le rétablissement. Une mise à jour officielle récente conservée par Uptimus indique : « Monitoring has shown stable performance following the mitigation measures implemented earlier. This incident is considered resolved at this time. We will continue to monitor the environment as part of our standard operational practices to ensure ongoing ser… ».
    Filtrage des composants
    Choisissez tous les composants ou uniquement les produits Incapsula utilisés. Les alertes officielles respectent cette sélection. Uptimus suit actuellement 113 composants Incapsula: Ashburn, VA (WDC), Auckland, New Zealand (AKL), Bogota, Colombia (BOG), Cloud Security Management Platform. Le filtrage modifie les alertes officielles livrées sans supprimer les événements de l’historique public.

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